Firehouse Subs in Norfolk

“It is quite the rarity to be a patron of a chain restaurant and be met with EXCELLENT customer service, quality food, and personable engagement almost every time! The staff and product here are extremely exceptional! I can only assume they have leadership that cares. My usual go-to options are : Meatball Sub, Italian Grill Chicken Salad, Chicken and Dumplings or Tuna Sub . Any of those are golden . Even when I'm not ordering food there, the staff still recognizes me and greets with a warm wave in passing.“

“Customer service was well, the store seemed exceptionally clean for Norfolk standards. Even the rest room was somewhat clean. However they need to hire more people because it took entirely too long to make my sandwich. I ordered went to the bathroom to do a long number two and the food still wasn’t ready. Stop being cheap and hire more folks to make the sandwiches, especially on weekends.“

“So this Firehouse isn't hard to find. When I went it wasn't busy at all. It was easy and quick to order. But it took a while to receive the food. One negative, was the soda machine needs to be cleaned. When I went to make a soda. There was little black bits coming out into the drink. So I opted to get a bottled drink instead.
Restaurant otherwise was clean and had lots of seating open.“