Five Guys

201 W 21st St Suite 10, Norfolk
(757) 314-1171

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Recent Reviews

Five guys has never let me down and this one was no different. It was a late night, slow night, one table full and we walk in. The customer service was perfect, dude wasn't all energized he was cool calm and will to answer questions. At was my girls first time eating there and he had no problem with time she took to make a decision even subjected things, that's all you need in customer service. Everyone working deserves a raise, clean place, great food, we were satisfied.
my friend and i went in around 7:40pm. I have a gluten allergy, and the staff catered to my allergy in the best way they could without an issue. My friends order got lost in the dinner rush (no one's fault, just an accident!), and all the staff were friendly with getting it out ASAP. Our food was served hot with good quality! The staff who worked this shift this evening were wonderful, friendly individuals!
Well if you are new to 5 guys then you're in for a treat, the burgers are worth the wait, wrapped in foil and the fries are usually dumped in a cup and all over the inside of the bag and more than enough fries to fill you and someone else's belly... However the unfortunate chain of events leading to my last experience at this location left me feeling unsatisfied...
I tried to order delivery using the app wound up being a pick up instead (could've been my...

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