Jack Brown's Beer & Burger Joint Norfolk

Great burger joint! All Waygu beef. Burger, pickle and fries were outstanding. The fried Oreo can’t be beat. After 3 days of seafood on OBX, we were looking for a good burger place and this exceeded expectations. Will be back on next vacation.

Atmosphere: 5

Food: 5

Service: 5

Nick, one of the night bartenders (glasses w/ long curly hair) extremely racist. Serviced myself and a yt guy, whom arrived after me but sat right beside me, experienced a different experience than I did from the same person.
While I had to signal and hope to catch his attention to be serviced, the yt guy (who arrived after me) was welcomed, offered water & something to drink and his order was taken in a timely manner.
Nick, tried to short me on $9 shots. My food was done incorrectly & when I notified him, he reached for a napkin to pick my burger up off my plate? Rather than take the plate back to the kitchen in its entirety. My serviced was rushed and he made nasty snide remarks.
This was not my first time here, so to have received such passive aggressive service, rushed service & eventually blatant disrespect was disappointing to say the least. If Nick did want to service Blacks, he could’ve just said that.
Talked to management the next day, they practically bypassed the racism & offered me a free burger, as if that was the point.
Will not be returning.

I’ll definitely recommend this to family. Great customer service and attention to detail.

O.m.gosh. I cannot give this place enough stars. This bar & burger joint is simply one of a kind. The staff are amazing and treat you like long-time friends. The conversation is easy and the atmosphere is welcoming. The burgers are to die for - probably one of the best we've ever had honestly. Try the house sauce on your fries (yum!!!) and the peanut butter for your oreo (delicious!!)
We will definitely be back... unless you open in Pittsburgh - then we'll be there all the time!!

Atmosphere: 5

Food: 5

Service: 5

Great burgers and crinkle cut fries

Atmosphere: 5

Food: 5

Service: 5

Tasty burgers and friendly staff

Atmosphere: 5

Food: 5

Service: 5

Never got my burger after 40 minutes… no interest in fixing the problem …

Atmosphere: 1

Service: 1

Burgers were great, fantastic service. Food came out quick. What a great experience

It is a small place and the ac could've been colder. The hamburgers are what they say they are and are worth it as well as the house made dip.

Atmosphere: 4

Food: 5

Service: 5

WOW! What a cool joint! Great service! Great food! VERY FRESH. VERY GOOD. HIGHLY RECOMMEND! I'm not a drinker, but looks like quite a nice assortment of beer, both can and draft. I would post my burger and fries, but we ate it so fast, there's nothing left to photograph! Mmmm...so good!

Atmosphere: 5

Food: 5

Service: 5

Okay, I think I've been all over the country and that's the nicest bartender I've ever met. I like the shirts too, it's a cool niche place with some seriously good burgers. You should try it!

Atmosphere: 5

Food: 5

Service: 5

Dive bar and great burgers

Atmosphere: 5

Food: 5

Service: 5

Great Food! Came just to pick up a late night snack heading home after a beach day. Staff were very friendly and our food was delicious! Can’t speak to the internal atmosphere but I would say if you enjoy bars and good food you’ll get that here!

Atmosphere: 1

Food: 5

Service: 5

Looking for a great burger experience, this is the spot! Totally worth it ... Good burgers, fries, and fried oreos! DELISH! 😋

Atmosphere: 5

Food: 5

Service: 5

Great food and service

Atmosphere: 4

Food: 5

Service: 5