McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
9635 Duffys Ln, Norfolk
(757) 583-9015
About McDonald's
Customers' Favorites
McDonald's Reviews
What a day! We’ve become quite the regulars here since my son can only tolerate a happy meal health wise. Today we ordered our usual however our food was served soggy, burnt and cold. So we go inside and simply ask for it to be remade. The manager proceeded to tell us if they remake the food it would come out burnt again. Clearly this was a fryer issue, and just by simply changing the old oil out would have fixed the issue. After just demanding a refund, the lady began to insult...read full review
Ratings
Menu
Hours
| Monday | 6AM - 11PM |
| Tuesday | 6AM - 11PM |
| Wednesday | 6AM - 11PM |
| Thursday | 6AM - 11PM |
| Friday | 6AM - 11PM |
| Saturday | 6AM - 11PM |
| Sunday | 6AM - 11PM |
McDonald's, a well-known fast-food restaurant, has received mixed reviews from customers. According to the reviews, the restaurant provided a positive experience for some, with freshly cooked fish filets and fries, as well as a fun Happy Meal toy for a young customer. The staff was described as friendly and efficient, even during a managers' meeting. Customers praised the fast service and the great customer service, with some noting that their coffee and meals like steak, egg, and cheese bagels were always on point. However, the restaurant has also faced challenges in the past, with some customers reporting poor food quality, a dirty dining room, and issues with staff interactions. One customer expressed frustration over the lack of low-calorie options, suggesting that healthier choices like yogurt parfaits and grilled chicken should be brought back to help those watching their calorie intake. Overall, McDonald's seems to offer a decent dining experience, especially for those seeking classic menu items like the fish filet sandwich, though improvements in cleanliness and service consistency could enhance the experience.