Plaza Azteca Mexican Restaurant · Norfolk Premium Outlets
1600 Premium Outlets Blvd, Norfolk
(757) 222-6677
Recent Reviews
Sort by
We went there at 3:50 pm the lady who served us had no customer service skills. When we asked for the check she ignored us and walked away. She was adding on another table while completely ignoring us. She didn’t give us water when we asked and she kept on passing us and not asking how we were doing. Food was great though
Atmosphere: 2
Food: 4
Service: 1
The weather was super cold but discharged it with this Mexican soup. It was good.
Atmosphere: 4
Food: 5
Service: 5
One issue that I had was that the music was way too loud, and not just good!
Atmosphere: 4
Food: 4
Service: 4
Lots of food 🥑
Go hungry!
A robot brings you your food 😱
Atmosphere: 4
Food: 4
Service: 4
Food was cold. Shrimp was unseasoned, waitress was slow, served 6 of our8 guests as 2 just waited, about 10 minutes for their food. Never asked for a second drink, we needed to ask for more chips, more napkins. Waitress and waiters reaching over me to serve food to opposite side of table. Bathroom (mens) had toilet paper and water all over the floor. Totally disgusting, I almost slipped as I walked in. I will not ever go back.
Atmosphere: 2
Food: 2
Service: 2
Everything was wonderful the food was great the atmosphere as well was top 10 I would definitely come back again
Atmosphere: 5
Food: 5
Service: 5
Didn’t get what I ordered and what I did get was quite a bit more expensive than what I wanted; waitress was too busy on her phone to: check on us to hear about the wrong food or check to see if we needed anything or how the food was; she came to table and told us our total (no paper bill to see what we were paying for nor able to see it on her device……….very negative experience!!
Atmosphere: 3
Food: 3
Service: 1
Check your cameras.
Atmosphere: 3
Food: 3
Service: 2
Went here for dinner Monday around 5:30 pm. No wait time and the restaurant was pretty empty. Service was quick; immediately offered chips and salsa as well as had our drink orders taken. Not too bad of a wait for our food. Our waitress was very friendly and nice. The atmosphere was comfortable with the dim lighting and music playing in the background.
I started with the Watermelon margarita (10/10) it was refreshing and actually decently strong too. For food, I decided to try their Seafood chimichangas (8/10) they come either soft or fried; I chose fried, but because they’re smothered with lobster bisque, the tortillas were soggy regardless. Overall, I did enjoy the flavors and the creamy lobster bisque smothering the chimichangas, I just think maybe some spice or cooked peppers were missing.
Definitely one of my go to spots for sure. I’ll be back soon because they have some new holiday seasonal drinks out and I didn’t see the sign until I was leaving, so now I have a reason to go back soon!
My overall rate of experience : 9/10
Atmosphere: 5
Food: 5
Service: 5
Service was great. Food was okay, nothing to write home about. Could have been a little more authentic and thought it was priced on the high end for what you got.
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
First time seeing robot food runners
Atmosphere: 5
Food: 5
Service: 5
Excellent service and food
Atmosphere: 5
Food: 5
Service: 5
Terrible service pico de Gallo looks like 3 days old
Food: 1
Regular Mexican food, nothing impressive or different than other Mexican restaurants.
Atmosphere: 4
Food: 4
Service: 5
The service is good and friendly. They have service robots and the kids get a kick out of that. The food is good and portions generous. Good place for family dining.
Atmosphere: 5
Food: 4
Service: 5
Loading...