Starbucks
7600 Hampton Blvd, Norfolk
(757) 489-2141
Recent Reviews
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Fast service even if there's a line.
Atmosphere: 5
Food: 5
Service: 5
I wish management would train everyone to service door dashers. I been ignored over and over again. Door dash is money too
Workers say hi or good morning and they walk away. To drive thru and other area s.
Atmosphere: 4
Food: 4
Service: 4
I had an excellent experience at Starbucks thanks to an outstanding employee named Lauren. From the moment I walked in, she greeted me with a warm, positive attitude that immediately made my visit better. She provided fast, efficient, and genuinely friendly customer service, taking my order with care and making sure everything was just right.
My drink was made quickly and perfectly, exactly how I like it. It’s clear that Lauren takes pride in her work and goes above and beyond to ensure customers leave happy. Employees like her make all the difference—I’ll definitely be returning thanks to the great service she provided.
Atmosphere: 5
Food: 5
Service: 5
Our son got into a traffic accident in front of this Starbucks and they were extremely nice to
Check on everyone and offered coffee to everyone involved. Exceptional people!
Atmosphere: 5
Food: 5
Service: 5
Everything is great, except the wait times. I’ve never seen a Starbucks so slow.
Atmosphere: 3
Food: 5
Service: 2
I’ve never had a bad experience here until recently. The staff member at the drive thru window has a horrible attitude and acts as if she’s annoyed. I thought it was just a one time occurrence but it’s every time. It’s poor behavior and not what I’m used to when visiting Starbucks. This is the most convenient location but I will either go inside or visit another location going forward and if I do encounter her again will probably kindly recommend she at least smile at her customers.
Atmosphere: 5
Food: 5
Service: 1
Nice little place I can stop by before going to work.
Got a black tea & lemonade drink. Not bad, but I wish it had more of a caffeine kick. Staff was friendly and great.
Atmosphere: 4
Food: 4
Service: 5
Guy with the beard at the window is awesome!! Was having a bad day and he lightened the mood and was super quick, nice, and good small talker! Love this guy!
Service is routinely fast, but food is usually handed out sideways causing sandwiches to fall apart. The speaker is next to the trucking lanes making hearing difficult for all parties.
Atmosphere: 4
Food: 2
Service: 3
Restaurantji Recommends
All the baristas are so hot
It appears to be inclusive in these troubled times .
Atmosphere: 5
If you use the app to pick up in store, arrive a little earlier than usual. I used to place my order 15 minutes before picking up (despite the app saying it will only take a few minutes for it to be ready that's just not feasible or fair to the baristas), but now I place it 30 minutes prior & it still isn't ready when I get there & they ask me what my order is & make it then & there. They did remodel I think within the last year & I have noticed they have new baristas, so I totally understand that it takes time to get acclimated. I still love this location, the baristas are very nice, so hopefully they get a bit more organized. But in the meantime I will modify my pickup timing method.
Atmosphere: 4
Food: 4
Service: 2
I used to consider this location the best in the area, but my last two visits have completely changed my opinion. The customer service has been terrible.
Yesterday, I placed an order and specifically asked for extra caramel drizzle in the cup. When I received my drink at the drive up window, the cup was leaking, and to my surprise there was no drizzle at all. I brought this up to the barista and her response was curt, "Give it to me, I'll have it remade." her demeanor was unwelcoming and completely unapologetic.
When the drink was remade, it was overdone, with caramel completely drenching the cup. The lack of care and customer service is disappointing, and I can't see myself continuing to support a corporation that allows such poor standards.
Atmosphere: 4
Food: 2
Service: 1
Ordered 3 shaken espresso with an extra shot of espresso and all are watered down, doubt that there are any shots of espresso in any of them. Love Starbucks, but this was crazy.
Service: 1
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