I have not been to wingstop since the pandemic because quality of service and food went down and prices went up. However today that is what my grandmother wanted so I ordered the nuggets(boneless wings) and some fries. There was a mishap with the order but it was corrected.Customer service was awesome.
Atmosphere: 3
Food: 5
Service: 5
Rita Rich
Placed an online order today. My fries seemed a bit cold so I asked Kie if I could have them replaced. She didn't give me a hard time and gave me fresh fries and insisted I check the rest of my order. All was fine. She was very pleasant and her customer service is top tier.
Atmosphere: 5
Food: 5
Service: 5
Kurtis Muller
Ordered thru the app. Didn't get everything and got ranch instead of blue cheese.
Atmosphere: 1
Food: 1
Service: 1
Haki Kicaj
worse service I've ever seen. a black woman with blue hair and very long nails seemed to be racist. I came in waited 5 minutes or more then she came to take my order, I told her it's doordash delivery then I waited for 20 more minutes for the order, I have noticed 6 other customers that came after me they were black customers she served all of them while I was still waiting here, then I canceled the order because she never told me when the order will be ready. I don't recommend this place but if you do go there, place the order 30 minutes earlier.
Service: 1
Lynn Crothers
Don't waste your time or money. Terrible customer service and refund process. Cancelled carry out after an hour wait on a Monday night, never received food and now need to wait up to 7 days for a refund.
Atmosphere: 1
Service: 1
Kristina Berry
Stood there waiting to have someone take my order at the register. Noone took my order. No one said anything to me. They just kept making doordash orders. I counted 7 employees in the back. Not one person said anything.
Atmosphere: 1
Food: 1
Service: 1
Joe Anderson
Very slow took over thirty minutes from time I ordered to get food at lunchtime. Wings were cold. Fries were lukewarm. 10/10 don't recommend
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Boneless Wings
Page Wiggins
It’s bad slow service lack of customer care if you want wing stop that bad drive to a different location this one sucks and it’s impossible for all of them to suck that bad
Atmosphere: 1
Food: 1
Service: 1
Skeeter Francis
Came to this Wingstop order a 10 piece classic meal , drove all the way home for them to give me 10 drums not even one flat. Okay cool mistakes happen but when I drove back to ask why did I receive only drums I was told"maybe that's all we had " if it was sweetheart you should of told me then I would've left you and your drums alone . Customer service sucked this is why I'm writing this review
We ordered a large order online and after pickup, only half of the wings were in the bag. I went back to the store & let them know which wings we were missing. The worker took the bag and gave us part of the order we were missing but then took back some of the other wings that were correctly in there the first time. Not to mention, the bag was given back with a hole in the bottom so everything was falling out. After going back into the store for a THIRD time still missing two orders of boneless wings, the worker was arguing that we had everything. Ended up without the correct order. Learn how to count. Never going back.
Angelo Craig
Good place to eat at
Atmosphere: 5
Food: 5
Service: 5
Aj Vasquez
I got finessed by my door dasher drive and Chasity (I hope I spelt it right) HELD IT DOWN as a manager her vibes were a 10/10 as well as professionalism she was literally so sweet and in this world that’s rare to come by GIRL TO GIRL i luv u shawty<3
Atmosphere: 4
Food: 4
Service: 5
Jason Smith
If you are a delivery driver do not pick up from this place. It is an earnings killer. They have a bunch of young adults that don't understand what hustling is and how to get orders out fast. Do not accept orders here it's always a long wait
Great place to have freshest wings in town.
Atmosphere: 5
Food: 5
Service: 5
I have not been to wingstop since the pandemic because quality of service and food went down and prices went up. However today that is what my grandmother wanted so I ordered the nuggets(boneless wings) and some fries. There was a mishap with the order but it was corrected.Customer service was awesome.
Atmosphere: 3
Food: 5
Service: 5
Placed an online order today. My fries seemed a bit cold so I asked Kie if I could have them replaced. She didn't give me a hard time and gave me fresh fries and insisted I check the rest of my order. All was fine. She was very pleasant and her customer service is top tier.
Atmosphere: 5
Food: 5
Service: 5
Ordered thru the app. Didn't get everything and got ranch instead of blue cheese.
Atmosphere: 1
Food: 1
Service: 1
worse service I've ever seen. a black woman with blue hair and very long nails seemed to be racist. I came in waited 5 minutes or more then she came to take my order, I told her it's doordash delivery then I waited for 20 more minutes for the order, I have noticed 6 other customers that came after me they were black customers she served all of them while I was still waiting here, then I canceled the order because she never told me when the order will be ready. I don't recommend this place but if you do go there, place the order 30 minutes earlier.
Service: 1
Don't waste your time or money. Terrible customer service and refund process. Cancelled carry out after an hour wait on a Monday night, never received food and now need to wait up to 7 days for a refund.
Atmosphere: 1
Service: 1
Stood there waiting to have someone take my order at the register. Noone took my order. No one said anything to me. They just kept making doordash orders. I counted 7 employees in the back. Not one person said anything.
Atmosphere: 1
Food: 1
Service: 1
Very slow took over thirty minutes from time I ordered to get food at lunchtime. Wings were cold. Fries were lukewarm. 10/10 don't recommend
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Boneless Wings
It’s bad slow service lack of customer care if you want wing stop that bad drive to a different location this one sucks and it’s impossible for all of them to suck that bad
Atmosphere: 1
Food: 1
Service: 1
Came to this Wingstop order a 10 piece classic meal , drove all the way home for them to give me 10 drums not even one flat. Okay cool mistakes happen but when I drove back to ask why did I receive only drums I was told"maybe that's all we had " if it was sweetheart you should of told me then I would've left you and your drums alone . Customer service sucked this is why I'm writing this review
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Slow hood service. Rozay need to do better.
We ordered a large order online and after pickup, only half of the wings were in the bag. I went back to the store & let them know which wings we were missing. The worker took the bag and gave us part of the order we were missing but then took back some of the other wings that were correctly in there the first time. Not to mention, the bag was given back with a hole in the bottom so everything was falling out. After going back into the store for a THIRD time still missing two orders of boneless wings, the worker was arguing that we had everything. Ended up without the correct order. Learn how to count. Never going back.
Good place to eat at
Atmosphere: 5
Food: 5
Service: 5
I got finessed by my door dasher drive and Chasity (I hope I spelt it right) HELD IT DOWN as a manager her vibes were a 10/10 as well as professionalism she was literally so sweet and in this world that’s rare to come by GIRL TO GIRL i luv u shawty<3
Atmosphere: 4
Food: 4
Service: 5
If you are a delivery driver do not pick up from this place. It is an earnings killer. They have a bunch of young adults that don't understand what hustling is and how to get orders out fast. Do not accept orders here it's always a long wait
Atmosphere: 1
Food: 1
Service: 1
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