I waited 30 minutes for my order. When I did get my food it was already cold. Employees are busy talking to previous employees and their friends. I forgot how bad the service is here but this time I remembered to leave a review.
Atmosphere: 1
Food: 3
Service: 2
tegboi8
Placed my order online 15 minutes before getting here and they said they gave my food away to a random person when I was standing here the whole time. I wasn’t the only person they did this to as well. I will 1000% never be returning.
She Brothers
I had gotten 25 wings (boneless) & Large cheese fries for $21.81. With the economy the way it is... YOU CAN'T BEAT THIS DEAL!!!
Atmosphere: 3
Food: 5
Service: 5
Leeann Marie
Funky smell. Super loud r&b music playing. Plus TV loudly playing. Appetite gone.
Atmosphere: 1
Food: 1
Service: 1
Can Can
I am a courier and they steal our time. Every time I come here, I am either late with the customer's order, my time is stolen, or I have to cancel it. I came here again and although there are few customers inside, I am kept waiting again. I really wonder where you find such stupid employees.
Nakiyah Parker
I shouldn’t take two hours for an order. I had to cancel my order at a Portsmouth location and place on in norfolk. Still was told it would be an hour wait for my food. Do better. It’s unfortunate because I do enjoy their food but waiting this long for food is insane.
Atmosphere: 4
Food: 5
Service: 1
Rick Nash
The Food and the Employees Sucks.They need to do better or close down their business
Atmosphere: 1
Food: 1
Service: 1
J Peezy
Idk who these ladies was today BUT IT WAS 4 women back there in the kitchen and it was the best wings and sauce they over put on the wings .. 08/28/2025.. first pic is 10 hot lemon pepper.. other pic is garlic Parmesan and mango haberno.. elite!!
Atmosphere: 4
Food: 5
Service: 4
Mya Ueal
I ordered $70 worth of food on doordash and all i got was the boneless wings in a tiny bag. I called 6 times and no one answered the phone. RIDICULOUS
The last two times I went there they messed up my order. First time they left out the fries. Second time they must have given me somebody else's order because it wasn't what I ordered.
Atmosphere: 3
Food: 3
Service: 1
Marc Adens Brianvil
This Wingstop experience was beyond disrespectful—it was insulting. I wish zero star was option.
My wife and I waited over 90 minutes for our food. No updates. No courtesy. Just attitude. When we finally asked what was going on, an employee looked us dead in the face and said, “If you want your food so bad, you should come in the back to work.”
Let that sink in.
We were shocked. Other customers around us heard it. Some laughed in disbelief. Others were just as disgusted as we were. This wasn’t a bad day it was a complete breakdown of professionalism, customer service, and basic human decency.
We requested a refund and left furious, still hungry, and still stunned that this is how paying customers are treated.
The employees were rude, unbothered, and absolutely unfit to work in any customer-facing environment. Honestly, this Wingstop needs a full reset staff, management, everything.
Avoid this place like the plague. Unless you’re craving disrespect and cold wings that never show up, stay far away.
Atmosphere: 1
Food: 1
Service: 1
james pirtle
Call these people for 20 minutes straight. No answer
Atmosphere: 1
Food: 1
Service: 1
Laucid
just deplorable
Atmosphere: 1
Food: 1
Service: 1
Mylo Bowles
This place is ridiculous. Delivery driver or customer, both are destined to be a terrible experience. The food has gone downhill and is lackluster and disappointing. The service is abysmal, particularly a man with dreads and glasses that is immensely disrespectful, especially to delivery drivers. They constantly skimp on the portions or will cut out half of your order entirely. Also, the bathrooms are disgusting, as are the floors and the tables which constantly have a sticky residue on them. Flies are constantly swarming your food, while the workers violate every health code under the sun preparing your food. Overall, don’t waste your time or your money going to this awful Wingstop. The worst in the city without a doubt, and sad to see it go on such a downward spiral.
This place suuuucks!!!
I waited 30 minutes for my order. When I did get my food it was already cold. Employees are busy talking to previous employees and their friends. I forgot how bad the service is here but this time I remembered to leave a review.
Atmosphere: 1
Food: 3
Service: 2
Placed my order online 15 minutes before getting here and they said they gave my food away to a random person when I was standing here the whole time. I wasn’t the only person they did this to as well. I will 1000% never be returning.
I had gotten 25 wings (boneless) & Large cheese fries for $21.81. With the economy the way it is... YOU CAN'T BEAT THIS DEAL!!!
Atmosphere: 3
Food: 5
Service: 5
Funky smell. Super loud r&b music playing. Plus TV loudly playing. Appetite gone.
Atmosphere: 1
Food: 1
Service: 1
I am a courier and they steal our time. Every time I come here, I am either late with the customer's order, my time is stolen, or I have to cancel it.
I came here again and although there are few customers inside, I am kept waiting again. I really wonder where you find such stupid employees.
I shouldn’t take two hours for an order. I had to cancel my order at a Portsmouth location and place on in norfolk. Still was told it would be an hour wait for my food. Do better. It’s unfortunate because I do enjoy their food but waiting this long for food is insane.
Atmosphere: 4
Food: 5
Service: 1
The Food and the Employees Sucks.They need to do better or close down their business
Atmosphere: 1
Food: 1
Service: 1
Idk who these ladies was today BUT IT WAS 4 women back there in the kitchen and it was the best wings and sauce they over put on the wings .. 08/28/2025.. first pic is 10 hot lemon pepper..
other pic is garlic Parmesan and mango haberno.. elite!!
Atmosphere: 4
Food: 5
Service: 4
I ordered $70 worth of food on doordash and all i got was the boneless wings in a tiny bag. I called 6 times and no one answered the phone. RIDICULOUS
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The last two times I went there they messed up my order. First time they left out the fries. Second time they must have given me somebody else's order because it wasn't what I ordered.
Atmosphere: 3
Food: 3
Service: 1
This Wingstop experience was beyond disrespectful—it was insulting. I wish zero star was option.
My wife and I waited over 90 minutes for our food. No updates. No courtesy. Just attitude. When we finally asked what was going on, an employee looked us dead in the face and said,
“If you want your food so bad, you should come in the back to work.”
Let that sink in.
We were shocked. Other customers around us heard it. Some laughed in disbelief. Others were just as disgusted as we were. This wasn’t a bad day it was a complete breakdown of professionalism, customer service, and basic human decency.
We requested a refund and left furious, still hungry, and still stunned that this is how paying customers are treated.
The employees were rude, unbothered, and absolutely unfit to work in any customer-facing environment. Honestly, this Wingstop needs a full reset staff, management, everything.
Avoid this place like the plague. Unless you’re craving disrespect and cold wings that never show up, stay far away.
Atmosphere: 1
Food: 1
Service: 1
Call these people for 20 minutes straight. No answer
Atmosphere: 1
Food: 1
Service: 1
just deplorable
Atmosphere: 1
Food: 1
Service: 1
This place is ridiculous. Delivery driver or customer, both are destined to be a terrible experience. The food has gone downhill and is lackluster and disappointing. The service is abysmal, particularly a man with dreads and glasses that is immensely disrespectful, especially to delivery drivers. They constantly skimp on the portions or will cut out half of your order entirely. Also, the bathrooms are disgusting, as are the floors and the tables which constantly have a sticky residue on them. Flies are constantly swarming your food, while the workers violate every health code under the sun preparing your food. Overall, don’t waste your time or your money going to this awful Wingstop. The worst in the city without a doubt, and sad to see it go on such a downward spiral.
Atmosphere: 1
Food: 1
Service: 1
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