Avoid this place at all costs. I placed an order at their self service kiosk; I had to walk away because it took them forever. It was not like they were busy at all, there were at least three employees inside and there were no customers waiting in the drive-thru. The good thing, I was paying cash.
Atmosphere: 1
Service: 1
Cheyenne Northerner
I had one of the worst experiences at this Taco Bell. The staff was incredibly rude, disrespectful, and completely unprofessional from the moment I walked in. Instead of treating customers with basic courtesy, they acted like we were an inconvenience.
On top of that, their behavior felt unethical — ignoring orders, making snide remarks, and showing zero accountability when mistakes were pointed out. Rather than apologizing or correcting the issue, they doubled down with attitude.
This isn’t just about bad food or slow service — this was a complete lack of respect for paying customers. I’ll never come back to this location, and I’ll be warning friends and family to avoid it too.
Taco Bell corporate really needs to take a hard look at how this location is being run.
Service: 1
Mel Torres
Completely shut down, staff gone, and for good reason. This place was a nightmare. Do yourself a favor never set foot here! Absolutely the worst customer service I’ve ever experienced.
Atmosphere: 1
Food: 1
Service: 1
Can Can
Today when I came to pick up the order, 3 large drinks were not included. If I hadn’t noticed, the customer would have received an incomplete order. Please be more careful with packaging and order checks, as this causes issues for both customers and drivers
Service: 1
spade
Placed order online and came to pick up. Got there & nobody answered the speaker so I pulled up and employee came out saying they were closed and I was “crazy waiting at a speaker for some food” lol. Said they were closed & they couldn’t help me
Atmosphere: 1
Food: 1
Service: 1
Stacie Henderson
Shut it down or fire the entire staff:
Orders are consistently wrong They close earlier than their posted hours They have no customer service training They sell expired food
Atmosphere: 1
Food: 3
Service: 1
Andre Price
Can't use app
Mark Bailey
Was going to pick some food up for guys at shipyard, there was 3 employees standing outside listening to music and said they was short handed and could not take my order. This is 3 times I have been there and always problems. This is a new store and I feel they should have never opened.
Atmosphere: 1
Food: 2
Service: 1
Desiree P
How many stars can I give Reggie Parks at this location ???!!!!! The food was standard Taco Bell. However, the SERVICE Provided by this stores mgr was totally unbelievable !!! I thought that curtisy, joyfulness and all around respect, eagerness and patience was a long lost artform that you could only find in the history books ( oops, Google 😆 ) Reggie has secured a customer at this location for as long as he's there !!! WELL DONE and THANK YOU 😊
I ordered a crunchrwap and It was so empty it was like just eating a tortilla.
Atmosphere: 3
Food: 3
Service: 4
Yafet Romero
I did an online order at midnight on a Friday. When I got there still being midnight they told they were closed. Online says they close at 2am. How’re you closer two hours before your actual time? Do better.
Service: 1
Zeke Curtis
It's taco beel. Big downside is the can't ever seem to get a order right nowadays
Love it
Atmosphere: 5
Food: 5
Service: 5
Avoid this place at all costs. I placed an order at their self service kiosk; I had to walk away because it took them forever. It was not like they were busy at all, there were at least three employees inside and there were no customers waiting in the drive-thru. The good thing, I was paying cash.
Atmosphere: 1
Service: 1
I had one of the worst experiences at this Taco Bell. The staff was incredibly rude, disrespectful, and completely unprofessional from the moment I walked in. Instead of treating customers with basic courtesy, they acted like we were an inconvenience.
On top of that, their behavior felt unethical — ignoring orders, making snide remarks, and showing zero accountability when mistakes were pointed out. Rather than apologizing or correcting the issue, they doubled down with attitude.
This isn’t just about bad food or slow service — this was a complete lack of respect for paying customers. I’ll never come back to this location, and I’ll be warning friends and family to avoid it too.
Taco Bell corporate really needs to take a hard look at how this location is being run.
Service: 1
Completely shut down, staff gone, and for good reason. This place was a nightmare. Do yourself a favor never set foot here! Absolutely the worst customer service I’ve ever experienced.
Atmosphere: 1
Food: 1
Service: 1
Today when I came to pick up the order, 3 large drinks were not included. If I hadn’t noticed, the customer would have received an incomplete order. Please be more careful with packaging and order checks, as this causes issues for both customers and drivers
Service: 1
Placed order online and came to pick up. Got there & nobody answered the speaker so I pulled up and employee came out saying they were closed and I was “crazy waiting at a speaker for some food” lol. Said they were closed & they couldn’t help me
Atmosphere: 1
Food: 1
Service: 1
Shut it down or fire the entire staff:
Orders are consistently wrong
They close earlier than their posted hours
They have no customer service training
They sell expired food
Atmosphere: 1
Food: 3
Service: 1
Can't use app
Was going to pick some food up for guys at shipyard, there was 3 employees standing outside listening to music and said they was short handed and could not take my order. This is 3 times I have been there and always problems. This is a new store and I feel they should have never opened.
Atmosphere: 1
Food: 2
Service: 1
How many stars can I give Reggie Parks at this location ???!!!!! The food was standard Taco Bell. However, the SERVICE Provided by this stores mgr was totally unbelievable !!! I thought that curtisy, joyfulness and all around respect, eagerness and patience was a long lost artform that you could only find in the history books ( oops, Google 😆 ) Reggie has secured a customer at this location for as long as he's there !!! WELL DONE and THANK YOU 😊
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Gave me a hard chalupa and don't have happy hour
Service was Good
Atmosphere: 2
Food: 2
Service: 4
I ordered a crunchrwap and It was so empty it was like just eating a tortilla.
Atmosphere: 3
Food: 3
Service: 4
I did an online order at midnight on a Friday. When I got there still being midnight they told they were closed. Online says they close at 2am. How’re you closer two hours before your actual time? Do better.
Service: 1
It's taco beel. Big downside is the can't ever seem to get a order right nowadays
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Crunchwrap Supreme, Beefy 5-Layer Burrito, Cheese Quesadilla, Steak Grilled Cheese Burrito
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