Wendy's
$ • Fast Food, Burgers
Hours:
2614 New Kent Hwy, Quinton
(804) 932-3014
About Wendy's
Customers' Favorites
Wendy's Reviews
Worst fast food restaurant I have ever been to. Got two completely different orders and when I called to get a refund, best they could do was have me come all the way back up there with a receipt I never received (because we were told to pull up for our food with no one in line behind us or in the store) to fix it. Pitiful customer service with children who have no respect running the place.
Will never be back.
Everytime we come here your out of one of your signature foods like frosty! You have to get tired of all of us in new Kent telling you how much you suck!
Ratings
Menu
Hours
| Monday | 6:30AM - 11PM |
| Tuesday | 6:30AM - 11PM |
| Wednesday | 6:30AM - 11PM |
| Thursday | 6:30AM - 11PM |
| Friday | 6:30AM - 11PM |
| Saturday | 6:30AM - 11PM |
| Sunday | 6:30AM - 11PM |
Wendy's offers attentive and friendly service with staff that are generally warm and welcoming. They are known for serving fresh and hot food, with a recent focus on ensuring HOT fries ALL the time. Customers appreciate when orders are accurate and quick, especially during busy times like road trips. Sometimes, mistakes happen, such as receiving a regular Baconator instead of the Pretzel Baconator or missing items like a mini frosty, which was only halfway filled. There have been occasional issues with the speed or accuracy of service, but management has responded well to resolve problems. The restaurant is open until 11pm, although the grills close between 9 and 9:30pm, limiting the menu to chicken nuggets and fries after that. The staff generally maintain a positive attitude, though there was an instance where an employee interrupted a customer, leading to a wrong order. Overall, Wendy's aims to provide a good dining experience, with especially kind staff and helpful responses when issues arise.