Do not order ahead. The food will sit for longer if you order ahead. I ordered two bowls 30 mins before lunch. Got there earlier than the required time. Got my food home and it was not even warm, more like room temperature. I live 5 mins away too.
Atmosphere: 1
Food: 1
Service: 1
Josh Vannoorbeeck
The guy working the line was rude and too lazy to put the lid on my bowl and bag my food. Instead I had to do so myself. Awful experience🥀
Atmosphere: 2
Food: 2
Service: 1
Steve Monetti
Stopped for dinner, the employees were wonderful scrambling to get service running after a power outage. My wife stepson and I all got violently ill before we even got home. I do not blame employees but the company itself the food was terrible and I can not understand how anyone would willingly pay for 12 hours of intensive intestinal discomfort
Atmosphere: 3
Food: 1
Service: 5
Julia Zilke
I disagree with all of the recent negative reviews here…we had a fabulous meal here while driving through on a trip. Staff was very pleasant and helpful, meat portions were good for Chipotle, burrito bowls were hot and fresh and were very full. I wouldn’t hesitate to come back again next time we are in town
Atmosphere: 5
Food: 5
Service: 5
Hayden Cran
This past time was very good. Good service
Atmosphere: 4
Food: 4
Service: 5
Mia Price
Christopher was just the best!!!
Atmosphere: 3
Food: 5
Service: 5
Wayne Walk Jr
Stopped midday on a Friday to eat and the lobby was closed. Not good for business!!!
Atmosphere: 1
Food: 1
Service: 1
Audrey
These kids need to learn how to cook rice! Every bowl I’ve gotten the rice has still been crunchy, or they need to have an adult supervisor over the rice being cooked. I didn’t think in 2025 cooking rice was this difficult. It’s cooked the same way pasta is, it shouldn’t have a crunch, but shouldn’t be over cooked either. Please get it together chipotle!
Kristen Bell
Horrible experience I found a dry LEAF in my chicken bowl. (I ate half inside and put my lid on to take home. I didn’t find the leaf until I got home and started eating.)My stomach was immediately upset right after I ate it. And the food was really dry like it had been sitting out. It did not taste normal at allllll. I will never come back. Disgusting. Not only that the tables and counters were so dirty!!!
I asked for double chicken I got like 2 piece of chicken and my bowl was barely full I should have came back but I was being nice
Atmosphere: 1
Food: 2
Service: 1
Lauren
Thomas has the best customer service! He served our entire family and gave each and every one of us his individual attention! Our kids love him!
Atmosphere: 5
Food: 4
Service: 5
Mya Marie
DO NOT eat at the Chipotle in Fairlawn. I went to eat there today and this employees uniform was COVERED in pet hair. He also was coughing all around the food without covering up. I was DISGUSTED. I informed management but this was so nasty
Tracy Frith
To the 5 men working including the manager. I understand you have online orders however being completely ignored with no other customers present other than myself. I would classify each one of you as a low performers. You all clearly hate working there and to the GM I would clean out and get a new crew. On this day you don’t have a very welcoming environment. The rap music blasting on top of coolers with profanity definitely wasn’t family friendly.
Do not order ahead. The food will sit for longer if you order ahead. I ordered two bowls 30 mins before lunch. Got there earlier than the required time. Got my food home and it was not even warm, more like room temperature. I live 5 mins away too.
Atmosphere: 1
Food: 1
Service: 1
The guy working the line was rude and too lazy to put the lid on my bowl and bag my food. Instead I had to do so myself. Awful experience🥀
Atmosphere: 2
Food: 2
Service: 1
Stopped for dinner, the employees were wonderful scrambling to get service running after a power outage. My wife stepson and I all got violently ill before we even got home. I do not blame employees but the company itself the food was terrible and I can not understand how anyone would willingly pay for 12 hours of intensive intestinal discomfort
Atmosphere: 3
Food: 1
Service: 5
I disagree with all of the recent negative reviews here…we had a fabulous meal here while driving through on a trip. Staff was very pleasant and helpful, meat portions were good for Chipotle, burrito bowls were hot and fresh and were very full. I wouldn’t hesitate to come back again next time we are in town
Atmosphere: 5
Food: 5
Service: 5
This past time was very good. Good service
Atmosphere: 4
Food: 4
Service: 5
Christopher was just the best!!!
Atmosphere: 3
Food: 5
Service: 5
Stopped midday on a Friday to eat and the lobby was closed. Not good for business!!!
Atmosphere: 1
Food: 1
Service: 1
These kids need to learn how to cook rice! Every bowl I’ve gotten the rice has still been crunchy, or they need to have an adult supervisor over the rice being cooked. I didn’t think in 2025 cooking rice was this difficult. It’s cooked the same way pasta is, it shouldn’t have a crunch, but shouldn’t be over cooked either. Please get it together chipotle!
Horrible experience I found a dry LEAF in my chicken bowl. (I ate half inside and put my lid on to take home. I didn’t find the leaf until I got home and started eating.)My stomach was immediately upset right after I ate it. And the food was really dry like it had been sitting out. It did not taste normal at allllll. I will never come back. Disgusting. Not only that the tables and counters were so dirty!!!
Atmosphere: 1
Food: 1
Service: 1
5 star chipotle, fresh food, nice workers.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I asked for double chicken I got like 2 piece of chicken and my bowl was barely full I should have came back but I was being nice
Atmosphere: 1
Food: 2
Service: 1
Thomas has the best customer service! He served our entire family and gave each and every one of us his individual attention! Our kids love him!
Atmosphere: 5
Food: 4
Service: 5
DO NOT eat at the Chipotle in Fairlawn. I went to eat there today and this employees uniform was COVERED in pet hair. He also was coughing all around the food without covering up. I was DISGUSTED. I informed management but this was so nasty
To the 5 men working including the manager. I understand you have online orders however being completely ignored with no other customers present other than myself. I would classify each one of you as a low performers. You all clearly hate working there and to the GM I would clean out and get a new crew. On this day you don’t have a very welcoming environment. The rap music blasting on top of coolers with profanity definitely wasn’t family friendly.
Atmosphere: 1
Food: 3
Service: 1
Luv! Chipotle
Atmosphere: 5
Food: 5
Service: 5
Loading...