Ordered large fries and the container was almost half full. They charge for large and served small size portion.
Atmosphere: 3
Food: 1
Service: 4
Kobi
Great service with kind staff! First chick fil a I’ve ever been to where all the breakfast foods where fresh and not sitting under a heat lamp. Everything tasted amazing! Wish i lived closer to this one
Atmosphere: 5
Food: 5
Service: 5
Johnson family Ties
I have been coming to this chick fil a for 15+ years. I never had a problem ever, and now i can say I will never return due to the customer service and the fact that they have basically double charged me and i'm getting no help from anyone. A week and half a go. After a busy day with my children we went by to grab some food. we went through the drive thru. we were greeted by a young lady who was in training by what was listed on her name tag. After it taking 15 mins to order, which I was very patient. She took my payment, as i pulled up to the front window. The person at the window told me i had to re order because her ipad shut down. I ordered once again and then they asked for a second payment i was very hesitant and she told me she would ask the manager. She comes back and tells me due to the ipad shutting down the payment wouldn’t post. So I paid again, and then got our food, then once we got our food i was missing items. Being as though i was already frustrated we left. And i waited for my bank to take both payments from pending to see if they would both post and now i was double charged. I have called chick fil a everyday since 12/15 and spoke to a manager Fatima and she told me she would call me back after 4. It is now 12/22 and still no word I have called everyday since and heard nothing. It is the holidays and the fact that they got free money is what makes it the worse. I will never go back to this chik fil a everyday since again and If you are going there be careful. I’m not happy at all due to this needing to be solved and im not getting any answers.
Brandon Beach
Typical fast food
Atmosphere: 4
Food: 4
Service: 4
David chang
Staffs are too kind! Thank you for all you do! Hi!
Atmosphere: 5
Food: 5
Service: 5
T T
I stopped by this Chick fil A while in uniform and was really impressed with the level of care and customer service. The manager on shift went out of his way to make sure everything was taken care of and treated me with genuine kindness and respect. You can tell the team here takes pride in what they do. The service was fast, the staff was friendly, and the atmosphere felt welcoming from the moment I walked in. Truly one of the best Chick fil A experiences I’ve had. Highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Rahul Senapati
Recently discovered that the breakfast menu has scrambled eggs and tater tots. It is my favorite thing here
Atmosphere: 5
Food: 5
Service: 5
Carolyn Moore
The employees are professional, competent and friendly!
I no longer visit this chic fil a due to the insecure Flock surveillance cameras being used to track licence plates they have mounted in the shopping center and pointed at the exit of the chic fil a drive thru.
Edit: In response to the claim y'all replied with, I stopped by after work to add photos of the flock ALPR cameras pointed at the entrance and the drive thru exit. I don't care if the landlord put it there or you did, the outcome is that I will no longer be patronizing this establishment unless they are removed.
8 9
A fly found in a sandwich while I was eating a sandwich a fly came out of the sandwich, I am glad I was able to detect it before taking a bite. When I brought it up to the front desk, they asked the manager to come. When I showed the fly, the manager was trying to act like he did not see the fly there. Asking “where is it?”. Then he proceeded saying “I’ll be glad to get you another”sandwich”. I am not gonna be trying to eat another one of your sandwich (I may just find another fly in there somewhere) immediately after find a freaking fly in late november in cold temperature outside. I asked the manager to give me refund reminding him that I also had fries as well. But I don’t know if he forgot or deliberately did not refund me for fries that I paid for. He only refunded for the fly-infested sandwich. He was clearly attempting to downplay the whole situation and trying to deflect it. I am long-time Chick-fil-a customer. I am disappointed in this branch. People please beware.
Atmosphere: 1
Food: 1
Service: 1
Ann
Go here alot order the 12 piece but last 2 times nuggets had hardly any coating and not done. Won't go back.
Atmosphere: 4
Food: 1
Service: 4
Andres Chicas
I usually love Chick Fil A and I look forward to the energy and enthusiasm. This was my first time at this location and it did not feel like Chick Fil A. Im so used to the energy I get from Leesburg locations but this time it felt like the DMV. Its wasn't horrible service but there was clearly no energy, enthusiasm and just felt eh.
Thank you for everything you’ve done
Great as usual
Atmosphere: 5
Food: 5
Service: 5
Ordered large fries and the container was almost half full. They charge for large and served small size portion.
Atmosphere: 3
Food: 1
Service: 4
Great service with kind staff! First chick fil a I’ve ever been to where all the breakfast foods where fresh and not sitting under a heat lamp. Everything tasted amazing! Wish i lived closer to this one
Atmosphere: 5
Food: 5
Service: 5
I have been coming to this chick fil a for 15+ years. I never had a problem ever, and now i can say I will never return due to the customer service and the fact that they have basically double charged me and i'm getting no help from anyone. A week and half a go. After a busy day with my children we went by to grab some food. we went through the drive thru. we were greeted by a young lady who was in training by what was listed on her name tag. After it taking 15 mins to order, which I was very patient. She took my payment, as i pulled up to the front window. The person at the window told me i had to re order because her ipad shut down.
I ordered once again and then they asked for a second payment i was very hesitant and she told me she would ask the manager. She comes back and tells me due to the ipad shutting down the payment wouldn’t post. So I paid again, and then got our food, then once we got our food i was missing items. Being as though i was already frustrated we left. And i waited for my bank to take both payments from pending to see if they would both post and now i was double charged. I have called chick fil a everyday since 12/15 and spoke to a manager Fatima and she told me she would call me back after 4. It is now 12/22 and still no word I have called everyday since and heard nothing. It is the holidays and the fact that they got free money is what makes it the worse. I will never go back to this chik fil a everyday since again and If you are going there be careful. I’m not happy at all due to this needing to be solved and im not getting any answers.
Typical fast food
Atmosphere: 4
Food: 4
Service: 4
Staffs are too kind! Thank you for all you do! Hi!
Atmosphere: 5
Food: 5
Service: 5
I stopped by this Chick fil A while in uniform and was really impressed with the level of care and customer service. The manager on shift went out of his way to make sure everything was taken care of and treated me with genuine kindness and respect. You can tell the team here takes pride in what they do. The service was fast, the staff was friendly, and the atmosphere felt welcoming from the moment I walked in. Truly one of the best Chick fil A experiences I’ve had. Highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Recently discovered that the breakfast menu has scrambled eggs and tater tots. It is my favorite thing here
Atmosphere: 5
Food: 5
Service: 5
The employees are professional, competent and friendly!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I no longer visit this chic fil a due to the insecure Flock surveillance cameras being used to track licence plates they have mounted in the shopping center and pointed at the exit of the chic fil a drive thru.
Edit: In response to the claim y'all replied with, I stopped by after work to add photos of the flock ALPR cameras pointed at the entrance and the drive thru exit. I don't care if the landlord put it there or you did, the outcome is that I will no longer be patronizing this establishment unless they are removed.
A fly found in a sandwich while I was eating a sandwich a fly came out of the sandwich, I am glad I was able to detect it before taking a bite. When I brought it up to the front desk, they asked the manager to come. When I showed the fly, the manager was trying to act like he did not see the fly there. Asking “where is it?”. Then he proceeded saying “I’ll be glad to get you another”sandwich”. I am not gonna be trying to eat another one of your sandwich (I may just find another fly in there somewhere) immediately after find a freaking fly in late november in cold temperature outside. I asked the manager to give me refund reminding him that I also had fries as well. But I don’t know if he forgot or deliberately did not refund me for fries that I paid for. He only refunded for the fly-infested sandwich. He was clearly attempting to downplay the whole situation and trying to deflect it. I am long-time Chick-fil-a customer. I am disappointed in this branch. People please beware.
Atmosphere: 1
Food: 1
Service: 1
Go here alot order the 12 piece but last 2 times nuggets had hardly any coating and not done. Won't go back.
Atmosphere: 4
Food: 1
Service: 4
I usually love Chick Fil A and I look forward to the energy and enthusiasm. This was my first time at this location and it did not feel like Chick Fil A. Im so used to the energy I get from Leesburg locations but this time it felt like the DMV. Its wasn't horrible service but there was clearly no energy, enthusiasm and just felt eh.
Atmosphere: 1
Food: 5
Service: 1
Chicken deluxe sandwich so good👍
Food: 5
Service: 5
Recommended dishes: Chicken Sandwiches
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