Walking distance from Town Center and hotels. They also have their own delivery.
Atmosphere: 5
Food: 5
Service: 5
IDpeaceBoA46
People are nice but I come here every other Friday before work for a treat. My favorite chicken EGG AND CHEESE biscuit meal. I would say every other of those trips I am charged for a chicken egg and cheese and end up just with a chicken biscuit and since this is a twice a month thing for me it’s pretty devastating to end up with the wrong thing almost every time.
Atmosphere: 3
Food: 2
Service: 4
Yoyo
Nice people!
Atmosphere: 5
Food: 5
Service: 5
Deha Koray Karakoç
Thank you Mathilde, it's great to see you smiling every time I come. Thank you very much.
Atmosphere: 5
Food: 5
Service: 5
Brian Kroner
Waffle fries were tiny scraps that looked like they scooped them off the floor, Spicy Chicken sandwich, lettuce, tomatoes were cut in the morning soggy bread awful food...seriously what's the big deal about Chick-fil-A?
Atmosphere: 3
Food: 3
Service: 4
Anthony
Absolutely Outstanding!
Chick-fil-A never disappoints. From the moment I walked in, I was greeted with genuine smiles and top-notch customer service. The staff is consistently courteous and professional—seriously, where do they find these people?
The food? Always hot, fresh, and delicious. Their original chicken sandwich is a classic for a reason—crispy on the outside, juicy on the inside, and perfectly seasoned. The waffle fries are golden perfection, and their sauces (especially the Chick-fil-A Sauce and Polynesian) take everything to the next level.
Clean environment, quick service even during peak hours, and a consistent quality that’s hard to find at other fast food places. Whether it’s breakfast, lunch, or dinner, Chick-fil-A is always a win. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Tracy Starc
Could have been much faster !!
Atmosphere: 5
Food: 4
Service: 1
Tony Vawnz
Food was pretty good, area was clean and the service was friendly just took more time than I’m accustomed to at Chick Fil A. Almost every vehicle was asked to pull forward. So the lady bringing the food was literally going back & forth constantly and it could’ve been prevented had they just had the customer wait 2 min. I’m guessing they have time limits they have to meet but other CFA’s seem to do it a bit more efficiently.
Atmosphere: 4
Food: 4
Service: 3
Wilson McGregor
As always, food and service of this place is amazing. They know how to treat customers -- with respect and kindness.
Not fast food. Placed my order in the drive thru line. Waited in line to pay & wasn’t told until that point that it was going to be a 10 minute wait for my food. Almost 15 minutes later still no food. If i had time for this I would have gone to a sit down restaurant. Getting ready to ask for a refund & just leave…
Haley
Usually this Chick-fil-A is really good about their quality of food they provide, but breakfast this morning left something to be desired. I ordered the biscuit meal with the yogurt parfait and the picture on the menu has more fruit than the one I received. I was underwhelmed with this side, but everything else was as expected. I’d probably stick with the fruit cup or hash browns next time.
Atmosphere: 5
Food: 4
Service: 5
kalas777
I want to express my profound disappointment in the way the Chik-fil-a in Reston treats and supports their new hires/trainees. I ordered 2 bags of ice with a new hire around 4pm Friday 6/20. I could tell he was new, and after I saw the people who were behind me get their orders served before me I knew there was an issue. Another employee had to come and help him. Bottom line, I waited 10 minutes for 2 bags of ice.
My biggest problem is in the lack of execution, and more importantly, at how this Chik-fil-a at Sunset Hills Road seems to NOT support their new employees!! It wasn't even rush hour. They told me the name of the manager here is Caesar. My message to Caesar (and management as a whole) is to SUPPORT NEW HIRES. This is entirely on leadership at this franchise. I am astounded Chik-fil-a would grant a franchise permit to a branded location that doesn't take new hire onboarding seriously. If this is the norm the new First Watch restaurant opening next door will have less competition than they anticipated. And management should own this; not push the blame to lower level employees ESPECIALLY new hires.
Atmosphere: 5
Food: 5
Service: 1
Jorge Carrillo
I rented with Enterprise recently, and as always, they took care of me quickly. I have no complaints and will definitely rent my cars from Enterprise Manchester again.
Chicken deluxe sandwich so good👍
Food: 5
Service: 5
Recommended dishes: Chicken Sandwiches
Walking distance from Town Center and hotels. They also have their own delivery.
Atmosphere: 5
Food: 5
Service: 5
People are nice but I come here every other Friday before work for a treat. My favorite chicken EGG AND CHEESE biscuit meal. I would say every other of those trips I am charged for a chicken egg and cheese and end up just with a chicken biscuit and since this is a twice a month thing for me it’s pretty devastating to end up with the wrong thing almost every time.
Atmosphere: 3
Food: 2
Service: 4
Nice people!
Atmosphere: 5
Food: 5
Service: 5
Thank you Mathilde, it's great to see you smiling every time I come. Thank you very much.
Atmosphere: 5
Food: 5
Service: 5
Waffle fries were tiny scraps that looked like they scooped them off the floor, Spicy Chicken sandwich, lettuce, tomatoes were cut in the morning soggy bread awful food...seriously what's the big deal about Chick-fil-A?
Atmosphere: 3
Food: 3
Service: 4
Absolutely Outstanding!
Chick-fil-A never disappoints. From the moment I walked in, I was greeted with genuine smiles and top-notch customer service. The staff is consistently courteous and professional—seriously, where do they find these people?
The food? Always hot, fresh, and delicious. Their original chicken sandwich is a classic for a reason—crispy on the outside, juicy on the inside, and perfectly seasoned. The waffle fries are golden perfection, and their sauces (especially the Chick-fil-A Sauce and Polynesian) take everything to the next level.
Clean environment, quick service even during peak hours, and a consistent quality that’s hard to find at other fast food places. Whether it’s breakfast, lunch, or dinner, Chick-fil-A is always a win. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Could have been much faster !!
Atmosphere: 5
Food: 4
Service: 1
Food was pretty good, area was clean and the service was friendly just took more time than I’m accustomed to at Chick Fil A. Almost every vehicle was asked to pull forward. So the lady bringing the food was literally going back & forth constantly and it could’ve been prevented had they just had the customer wait 2 min. I’m guessing they have time limits they have to meet but other CFA’s seem to do it a bit more efficiently.
Atmosphere: 4
Food: 4
Service: 3
As always, food and service of this place is amazing. They know how to treat customers -- with respect and kindness.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Not fast food. Placed my order in the drive thru line. Waited in line to pay & wasn’t told until that point that it was going to be a 10 minute wait for my food. Almost 15 minutes later still no food. If i had time for this I would have gone to a sit down restaurant. Getting ready to ask for a refund & just leave…
Usually this Chick-fil-A is really good about their quality of food they provide, but breakfast this morning left something to be desired. I ordered the biscuit meal with the yogurt parfait and the picture on the menu has more fruit than the one I received. I was underwhelmed with this side, but everything else was as expected. I’d probably stick with the fruit cup or hash browns next time.
Atmosphere: 5
Food: 4
Service: 5
I want to express my profound disappointment in the way the Chik-fil-a in Reston treats and supports their new hires/trainees. I ordered 2 bags of ice with a new hire around 4pm Friday 6/20. I could tell he was new, and after I saw the people who were behind me get their orders served before me I knew there was an issue. Another employee had to come and help him. Bottom line, I waited 10 minutes for 2 bags of ice.
My biggest problem is in the lack of execution, and more importantly, at how this Chik-fil-a at Sunset Hills Road seems to NOT support their new employees!! It wasn't even rush hour. They told me the name of the manager here is Caesar. My message to Caesar (and management as a whole) is to SUPPORT NEW HIRES. This is entirely on leadership at this franchise. I am astounded Chik-fil-a would grant a franchise permit to a branded location that doesn't take new hire onboarding seriously. If this is the norm the new First Watch restaurant opening next door will have less competition than they anticipated. And management should own this; not push the blame to lower level employees ESPECIALLY new hires.
Atmosphere: 5
Food: 5
Service: 1
I rented with Enterprise recently, and as always, they took care of me quickly. I have no complaints and will definitely rent my cars from Enterprise Manchester again.
They have soup!
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