Chick-fil-A

12160 Sunset Hills Rd, Reston
(571) 203-1234

Recent Reviews

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Jasmine Green

This chick -fil-A never disappoints food is amazing service is better. Good job 👏 I will be a lifelong customer

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken, Sauce

Chuck Munch

Drive through was a bit disorganized by comparison to other CFAs. Otherwise ok.

Food: 4

Service: 3

Recommended dishes: Chicken Sandwiches, Sauce, Waffle Fries

Michelle H

Love the mobile ordering system and how organized they are with the drive through! Love chick-fil-A and love getting our food in a timely manner! Employees are friendly and efficient! So far, we haven't had an incorrect order even adding multiple sauces and customizations!

Atmosphere: 5

Food: 5

Service: 5

Nestor Acosta

Worse customer service ever that I have experience in my life.
Wrong orders and making costumer waiting for over 30 minutes for 1 sandwich.

Atmosphere: 1

Food: 1

Service: 1

Eli play show

Worse customer service ever that I have experience in my life.
Wrong orders and making costumer waiting for over 30 minutes for 1 sandwich.

Atmosphere: 1

Food: 1

Service: 1

John

I’ve never left a review because everyone knows chic fil a is amazing but I need to say this.

To the person with the cool arm tattoo and glasses, you’re the real one. My card failed because I was .56 cents short apparently (times are tough, forgot payday is in a few days and I got cocky)

Anyways, he politely let me remove the Mac and cheese, gave me the other food, and waved me goodbye.

He easily could have given me a hard time sense it was already cooked and I said I had the cash when I bought it, but sense this is a good establishment he decided not to do that, and I wasn’t humiliated

Good people make a difference, thanks a ton, again you the real one

Atmosphere: 5

Food: 5

Service: 5

Tiarra brown

Their delivery wait times are usually way off compared to what they have listed on their app. They also list their delivery cutoff as 8 pm but typically close it an hour before. Not very demure.

Hermin H

Good location fast and easy

Atmosphere: 4

Food: 3

Service: 4

Fernando Cardona

I went and ask for cup of water and the lady Patricia said they were not allowed to give just water need to buy something, I was just thirsty, bad experience from a business that call themselves CHRISTIAN

Wandering Wild Free

Lines are always long, but they move quickly. Food is always hot and fresh. Good customer service, and they always get my order right. Pretty typical for a Chick-fil-A.

Atmosphere: 5

Food: 5

Service: 5

Greg Johnson

I went here for breakfast. I ordered the sausage egg and cheese biscuit. combo I also ordered a spicy chicken biscuit. The combo came with a large hash brown and a large unsweetened tea. The service was fast, and chick-fil-a is generally good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Nuggets, Spicy Chicken Sandwich, Hash Browns

Bhavik Bhoir

Quick service. Sandwiches were great as always but I really liked the spicy southwest salad with the options to go for grilled chicken or nuggets. Both great!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Sandwiches, Sauce

S M

Always gives regular lemonade when I ask for diet. Otherwise is great.

Atmosphere: 5

Food: 3

Service: 3

Recommended dishes: CT Chick-Fil-A Nuggets

Free Mac n Cheese

Why wouldn’t I give them 5

Alex Smith

I have been going to this chick fil a for years. I have had really good experiences, however this time I was very disappointed in the service given to me. A manager named Cheyenne was very dismissive and kind of passive aggressive towards me at the door in the drive through. I felt like her attention was on something else because she did not even acknowledge me when I pulled up. She was also talking with other employees and being kind of rude and demanding to them. It was difficult to witness this because the employees were working very hard and she was just being rude to them. Then when she handed my food to me I checked the bag for my sauces and half were missing. When I asked for more she got really defensive and asked me to check again. I did and they were still not in my bag so she finally got me my sauces and told me good bye. The food was amazing as usual it was just Cheyenne who made my experience bad. I just feel bad for the workers, that’s why I posted this review. I hope everyone has a blessed day!

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Chicken Sandwiches, Waffle Fries

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