Starbucks Coffee Company
$ • Coffee Shops
Hours:
11951 Freedom Dr, Reston
(571) 203-0601
About Starbucks
Customers' Favorites
Starbucks Reviews
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Usually a great place to order from, but yesterday's visit was ugly. 10-15 people waiting for drinks forever while 5 young men stood behind the counter talking and not paying attention to a growing line of customers. The Barista was in a bad mood - slamming things and moving in slow motion. He seemed to be having a bad day. I finally asked if I could get my drink that took almost 15 minutes to make.
Great service & nice atmosphere. The staff are friendly and make you feel special every single time.
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
People in Reston Also Viewed
Starbucks Coffee Company offers a generally positive experience with friendly staff and consistently good drinks. Many customers praise the store for its welcoming atmosphere, clean and well-maintained environment, and quick service even during busy times. The staff is often described as kind, patient, and attentive, with some employees going above and beyond to ensure orders are right, such as fixing drinks without hesitation or explaining menu options thoroughly. Notable mentions include a barista who took extra care with a matcha drink and another who helped decide on a beverage from the extensive menu.
Customers appreciate the quality of the drinks, including popular choices like the cold foam and the "really good" drinks that keep them coming back. The store’s outdoor seating is a plus, though indoor seating is limited or absent at times, and there are no outlets available inside or outside for charging devices. The bathrooms are for customers only and require a staff code, which some find convenient.
While the majority of reviews highlight friendly service, there are occasional reports of less friendly interactions, indicating variability in customer experiences. Overall, Starbucks Coffee Company is seen as a reliable, friendly spot to relax or get work done, with many intending to become regular visitors.