Arby's

11298 Patterson Ave, Richmond
(804) 740-9480

Recent Reviews

John Catterton

My order was not delivered properlyI ordered one thing macaroni and these bites. And received just macaroni and cheese. The sweet tea was bad, it had probably been out there for too longI have usually been pleased with the Arby's on Patterson AveThis experience and the lack of attention to my complaints.Will CAUSE us to choose another place to dine.The most difficult thing was the total lack of concern about my screwed up order, and the STALE SWEET TEA.

Atmosphere: 3

Food: 1

Service: 3

He maccabe

Got the beef and cheddar kids meal. Was surprisingly good. Real cheddar instead of that fake sauce.

Atmosphere: 4

Food: 4

Service: 5

Rustytruck 69

Good crinkle fries! Needs the roof fixed though.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: French Dip

Amethyst Eventyr

I almost always get takeaway, so I don't have as much experience with dining in. The few times I have, the atmosphere has been meh, but it was mostly because of the clientele, less because of anything the place is doing. Long story short, you get a lot of the Sunday after-church crowd at Arby's for some reason, and I don't really vibe with that personally. Otherwise, it's a fine place to eat.

Atmosphere: 3

Food: 4

Service: 4

Carole Snead

We had a wonderful experience at the Timberland store, great and informative sales lady.This is funny.I put wrong review here as anyone can see.This is Arby's not Timberland outlet store yet this ARBY'S OWNER thanked me for the review which had nothing whatsoever to do with food.Please read the reviews.However, I love Arby's food, in this case 2 beef and cheddar which were DELICIOUS.

Atmosphere: 4

Service: 5

syd farrar

Good food quick!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dr Pepper, Roast Beef

Kevin M.

Had a few minutes to spare, so I decided to go by Arby's. I was in the mood for some of their rotisserie chicken, because it had proven to be a great option in the past. I stopped by this location which seemed to be under construction, but the decor was very nice and refreshed. I was greeted by a worker who quickly made me feel at home. I asked if they have rotisserie chicken available and he said that they did. We're trying to explore the side dishes. He recommended that I get the lima beans as it is made fresh and it is often a great option.I decided to dine in, and the area to sit was clean and tidy. There was plenty of room at the tables, and I did not feel cramped or constricted. The seats were comfortable, and they had different configurations for people who were dining alone also for people who were in a larger group.The food was prepared within about 10 minutes of me sitting down. The rotisserie came out it was fresh and juicy looking. It was covered in seasonings, so I know that it was going to be flavorful as well. The sides were in individual containers, and I thought that was a great touch. The worker did not disappoint with the recommendation for the lima beans because they tasted great. They were a great addition to the rotisserie chicken that was hot, fresh and juicy. Dinner also came with a piece of the legendary, zucchini bread. It was flavorful and fresh and was a great accompaniment to the meal.I recommend taking time to come to this location and dine in. You will not be disappointed.

Valerie Foster

They forgot the sandwich I ordered. I was getting a quick lunch so I couldn't return!

Atmosphere: 5

Food: 5

Service: 4

Jessica Shanley

Usually good service. Last time I had to ask for utensils, dressing and didn't get a muffin.

Atmosphere: 3

Food: 4

Service: 3

Cris

Nothing worse than coming home looking forward to eating the food you just ordered in the drive thru only to find out one of the items you ordered is missing. This just happened and I'm not very happy right now. I ordered a classic French dip, big cheesy burger and a large curly fries. Fries was missing so I had to go back there to get it. All I heard the lady that served our food say to the coworker helping me in the lobby was..... My bad. Seriously? By the time I get back home everything was cold. And the fries were not curly. They were 1 and 2 inch long leftover from the last batch. Will be awhile before I step foot in there again.

Food: 2

Service: 1

Daddy Abraham

One of the largest/nicest Arby's I've ever been to !

Atmosphere: 5

Food: 4

Service: 3

Recommended dishes: Roast Beef

Ryan Macklin

The boneless chicken wings were

Atmosphere: 5

Food: 5

Service: 5

Tony Joffre

Visiting Arby’s for the first time in years turned out to be a delightful experience. The staff member at the register displayed remarkable patience and friendliness, making the process of familiarizing myself with the menu and understanding the various sauce options a breeze without any signs of frustration.The cleanliness of the establishment stood out distinctly, even outshining reputed chains such as Chick-fil-A. A spotless environment paired with accommodating service laid a positive groundwork for the meal to come.Despite the bustling lunch hour and a long drive-through queue that necessitated a walk-in, the waiting time was reasonable. I opted for the boneless wings, half expecting them to be just glorified chicken nuggets, but I was pleasantly surprised. They surpassed the offerings at renowned spots like BWW and Dave & Buster's, striking a chord of satisfaction with their taste and texture.The one drawback was the mingling of fries and wings in the same basket, causing the wing sauce to blend with the fries. While not a deal-breaker, a separation could enhance the dining experience.In conclusion, this visit to Arby's broke past preconceived notions, offering a delightful dining experience characterized by clean surroundings, friendly service, and food that pleasantly surprised with its quality. It’s a reminder that Arby’s can indeed be a top contender in the fast-food market, offering a meal that triumphs over recent fast-food experiences.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Curly Fries

Kimberly Hales

It was really quiet and not clean for how slow they were. The cashier wasn't very friendly at all.

Atmosphere: 2

Food: 5

Service: 2

Goat #1

Food was extremely expensive fries came out cold i sent them back they than dropped the same fries back in the oil and gave them back so we requested a refund and left

Load More