Arby's

11298 Patterson Ave, Richmond
(804) 740-9480

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Recent Reviews

Did not get any condiments with the meat meal ๐Ÿ˜ž disappointed. Got a brisket sandwich and got two bbq sauce packets the sauces were OK I like the Arby's bbq sauce best did not get any๐Ÿ˜ž disappointed.
I pulled in 5 mins before closing and didnt even realize. Ordered 3 items. The gentlemen informed me very nicely they were waiting on it to cook cause they are closing in 5 mins. I work in the food industry so I immediately apologized. I know how it is. He was so nice and sweet tho. Told me it was just fine. And the food was obviously fire. I have really bad anxiety so he definitely made it a nice experience for me even tho I was that one customer that gotta roll thru 5 mins...
The customer service at this Arbyโ€™s is top notch. They missed an item on our order and they fixed it immediately and didnโ€™t charge us for it. Then my kids spilled a cup of water all over the seat and floor and they ran over to us and cleaned it all up without hesitation. Everyone was so friendly and it made for an overall positive experience.

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