Extremely long wait time when there isn’t even a crowd. Stood at an empty register with my food for about 30 minutes, contemplated just leaving with my food without paying. Baked goods were incredibly stale. Took 15 minutes just to make me a coffee (which is the worst I’ve ever tasted, no exaggeration). And they were out of almost everything to make a sandwich. Employees have terrible work ethic, were not accommodating at all, and clearly ran on their own time. I forgot to write that i wanted iced coffee on my ticket so i approached the woman to tell her i wanted iced and she was incredibly rude about it even though she hadn’t even started making my drink yet. As a resident of the campus area I’ve eaten there numerous times and have been incredibly disappointed each time. I think i’ve finally run out of chances to give them and I just wanted to warn any visiting person of the vcu campus or richmond otherwise to know that they will not have a pleasant experience here.
Atmosphere: 2
Food: 2
Service: 1
Adeline Russell
Burnt the heck out of my croissant
Alissa Goodwin
Food is usually good, but they rarely have all the ingredients to make their cafe items. The employees also have a generally bad attitude and will up-charge you on items that you're supposed to be able to swipe for.
Evan Smartt
food is pretty good, but overshadowed by the negative energy of the employees. i’m on a meal plan so i try to use my swipes, but it’s almost like they WANT to over charge you. my friend was charged $4 for a mixed drink bc she put a splash of lemonade in her tea, then the lady interrogated me about my drink convinced it was mixed even though i just filled it up with one type of drink from the soda fountain. the employees clearly don’t want to be there and as a former food service employee i understand, but they get paid the same wage regardless of what they charge the customers. it’s just an unwelcoming and frustrating environment.
Logan Jackson
the best VCU dining location!come by here nearly daily for food. The wait can be close to 10-15 minutes depending on what time I show up, but VCU students can use the GET mobile app to order food ahead, which is a life saver (although you can only swipe for certain things, which is annoying). All of the employees are super nice, and I am frequently greeted by name.The quality of food here is the best VCU has to offer, and everything seems to be made inside the store and not prepackaged. My only objection is that, although they have many options for bread, not one of them is Gluten free! My girlfriend would love to eat here with me, but she is left without bread options due to her Gluten intolerance!
Deborah Rubin
Food fresh and tasty
David Clayton
ABP as we call it at Duke has ALWAYS had amazing food and staff.
Goldenrose 4.
The food is good, but their customer service is terrible. I asked if I could buy one of the six chocolate muffins they had, and the cashier said I had to get it first before someone takes them all, even though there was six. She acted as if there was only one left, and when she said she didn't know what muffin I wanted, I knew that she wasn't listening in the first place.
Raean Wright
I truly enjoyed my encounter and service here, I come in often with my supervisor for a quick stop in between our work day. The greeting and services received from Deborah (I believe that is her name) is patient and knowledgeable. She is welcoming and actually suggested some good choices for us to eat. In a fast pace environment it is hard to keep up with all the college students and keep a positive attitude but she did!! This place is highly recommended and hope to see Ms. D again. We have an au bon pain in New York and it reminds me so much of home.
Emily Perdue
Do not mobile order your food. I paid for my two swipes of food and only ended up getting Mac and cheese. I asked one of the workers about my food in the nicest way possible, because I was waiting for 30 minutes, and she had the biggest attitude. I ended up leaving without getting my sandwich, two chip bags, and a drink because I was not about to be treated disrespectfully for simply asking a question. Definitely disappointed because I felt like I was the inconvenience.
food was smooshed and not warm to touch, couldn’t even taste the cheese on my bacon egg and cheese, asked for kettle cooked chips got regular lays! will not be returning!
HIT67k PowerlineSkills
Very limited. I went there in the afternoon and so many of their pots were empty.
Extremely long wait time when there isn’t even a crowd. Stood at an empty register with my food for about 30 minutes, contemplated just leaving with my food without paying. Baked goods were incredibly stale. Took 15 minutes just to make me a coffee (which is the worst I’ve ever tasted, no exaggeration). And they were out of almost everything to make a sandwich. Employees have terrible work ethic, were not accommodating at all, and clearly ran on their own time. I forgot to write that i wanted iced coffee on my ticket so i approached the woman to tell her i wanted iced and she was incredibly rude about it even though she hadn’t even started making my drink yet. As a resident of the campus area I’ve eaten there numerous times and have been incredibly disappointed each time. I think i’ve finally run out of chances to give them and I just wanted to warn any visiting person of the vcu campus or richmond otherwise to know that they will not have a pleasant experience here.
Atmosphere: 2
Food: 2
Service: 1
Burnt the heck out of my croissant
Food is usually good, but they rarely have all the ingredients to make their cafe items. The employees also have a generally bad attitude and will up-charge you on items that you're supposed to be able to swipe for.
food is pretty good, but overshadowed by the negative energy of the employees. i’m on a meal plan so i try to use my swipes, but it’s almost like they WANT to over charge you. my friend was charged $4 for a mixed drink bc she put a splash of lemonade in her tea, then the lady interrogated me about my drink convinced it was mixed even though i just filled it up with one type of drink from the soda fountain. the employees clearly don’t want to be there and as a former food service employee i understand, but they get paid the same wage regardless of what they charge the customers. it’s just an unwelcoming and frustrating environment.
the best VCU dining location!come by here nearly daily for food. The wait can be close to 10-15 minutes depending on what time I show up, but VCU students can use the GET mobile app to order food ahead, which is a life saver (although you can only swipe for certain things, which is annoying). All of the employees are super nice, and I am frequently greeted by name.The quality of food here is the best VCU has to offer, and everything seems to be made inside the store and not prepackaged. My only objection is that, although they have many options for bread, not one of them is Gluten free! My girlfriend would love to eat here with me, but she is left without bread options due to her Gluten intolerance!
Food fresh and tasty
ABP as we call it at Duke has ALWAYS had amazing food and staff.
The food is good, but their customer service is terrible. I asked if I could buy one of the six chocolate muffins they had, and the cashier said I had to get it first before someone takes them all, even though there was six. She acted as if there was only one left, and when she said she didn't know what muffin I wanted, I knew that she wasn't listening in the first place.
I truly enjoyed my encounter and service here, I come in often with my supervisor for a quick stop in between our work day. The greeting and services received from Deborah (I believe that is her name) is patient and knowledgeable. She is welcoming and actually suggested some good choices for us to eat. In a fast pace environment it is hard to keep up with all the college students and keep a positive attitude but she did!! This place is highly recommended and hope to see Ms. D again. We have an au bon pain in New York and it reminds me so much of home.
Do not mobile order your food. I paid for my two swipes of food and only ended up getting Mac and cheese. I asked one of the workers about my food in the nicest way possible, because I was waiting for 30 minutes, and she had the biggest attitude. I ended up leaving without getting my sandwich, two chip bags, and a drink because I was not about to be treated disrespectfully for simply asking a question. Definitely disappointed because I felt like I was the inconvenience.
Restaurantji Recommends
food was smooshed and not warm to touch, couldn’t even taste the cheese on my bacon egg and cheese, asked for kettle cooked chips got regular lays! will not be returning!
Very limited. I went there in the afternoon and so many of their pots were empty.
Soup and bagels good
Honestly it's alright.
awesome location