Chick-fil-A

1601 Willow Lawn Dr, Richmond
(804) 282-9674

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Recent Reviews

First time where I’ve been sat at a table and someone comes to table to take order. Seems a little slower. The parking lot vs drive through was very different as well and only accessible from the front of store for drive through.
Friendly staff, clean restaurant, fresh food. However, the service was less than satisfactory due to poor front line communication. I relayed this complaint to the manager who was working-- it is incredibly frustrating to see your food and drink sit on the counter while others are being served promptly as their orders come up. The manager accepted my feedback, but with plenty of excuses. With a little work on coordination and communication, they'd be a five star joint
For the first time in a long while, the chicken sandwich and waffle fries were A+ and worth the trip. The cashier was completely disinterested in her job as is so often the case these days. This location is small so take out customers waiting by your table side isn't the best dining experience.

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