Chick-fil-A
$ • Fast Food, Salad, Chicken Shop
Hours:
7125 Forest Hill Ave, Richmond
(804) 272-5050
About Chick-fil-A
Customers' Favorites
Chick-fil-A Reviews
I will say that I usually get pretty good service but today was the absolute worst service I've ever experienced in any chick-fil-a. Sadly my organization will not be patronized in the store again
Worst service, food and manager. I have been going to this location for a decade but recently the food and service have declined. Not one order is correct, and the food taste is inconsistent. I called to let the manager know that the past 5 order something is wrong and she said ok and hung up on me. Not what I expect from Chick-fil-a. I have never experienced a location as poor as this one has become.
Worst Chick fila I have ever been to and known. I didn’t know there could be McDonald’s standards kind of Chick fila until I met this one. The manager is also terrible, which probably explains why this Chick fila is horrible. An idiot manager who is horrible will make or break a place.
Ratings
Menu
Hours
| Monday | 6:30AM - 10PM |
| Tuesday | 6:30AM - 10PM |
| Wednesday | 6:30AM - 4PM |
| Thursday | Closed |
| Friday | 6:30AM - 10PM |
| Saturday | 6:30AM - 10PM |
| Sunday | Closed |
Chick-fil-A is a restaurant that offers good food at reasonable prices, with a focus on drive-thru service. The menu includes items like the chicken egg and cheese biscuit, which is delicious, and hash browns, although they can be a bit underdone and greasy. The restaurant prioritizes cleanliness, with a transparent prep area, kitchen, and bathrooms that are nearly spotless. The staff is friendly and caring, often going above and beyond to help customers, such as checking on someone feeling unwell or offering water and crackers. Customers appreciate the quick service and the option to order ahead, which helps manage the always busy lines. Overall, Chick-fil-A provides a pleasant dining experience with attentive staff and tasty food.