Chick-fil-A
$ • Fast Food, Chicken Shop, Salad
Hours:
9100 W Broad St, Richmond
(804) 273-0435
About Chick-fil-A
Customers' Favorites
Chick-fil-A Reviews
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I love them so much!!! Their food is awesome and their staff are very friendly. They have great milkshakes too! 😋
The fact that my husband goes there every morning before he starts his work day and spends probly $20 - $30 on a daily basis and for his order to be repeatedly messed up 6xs in the past week is NOT ACCEPTABLE!!! Sat 07/24/21 we were the 1st ones in the drive thru and nobody behind or in front of us, and we ordered and simple sandwich (egg white, grilled chicken on a biscuit) for that to be messed up and then having to wait 23 mins for his order which made him late to work btw....read full review
Ratings
Menu
Hours
| Monday | 6AM - 10PM |
| Tuesday | 6AM - 10PM |
| Wednesday | 6AM - 4:30PM |
| Thursday | Closed |
| Friday | 6AM - 10PM |
| Saturday | 6AM - 10PM |
| Sunday | Closed |
Chick-fil-A offers a pleasant atmosphere and great service, with clean restrooms. The drive-thru is efficiently managed, with a friendly team that ensures a smooth experience for customers. The staff swiftly resolved a minor incident with theft and provided excellent customer service.
The restaurant is known for its outstanding customer service, with customers praising the service from employees like Orzu. The packaging and delivery of orders have also received high praise, with customers noting the attention to detail and care taken in the process.
The restaurant's food remains a highlight, with customers consistently commenting on the flavor and freshness of the dishes. The dining area is comfortable, with a pleasant temperature and minimal scents from the kitchen.
While the mobile drive-through line can be slow at times, the overall experience at this Chick-fil-A location is one of excellence, with customers highlighting the high-functioning service and chicken excellence.