Outstanding customer service from Orzu. Recommend promote ahead of peers 100%. Coming from Ft Bragg area this is an awesome change of pace for Chik Fil A service compared to Fayetteville.
Atmosphere: 5
Food: 5
Service: 5
Joseph Foster
It's Chick-fil-A, it's exactly what you'd expect, great food, friendly staff
Atmosphere: 5
Food: 5
Service: 5
Charley Washington
I have not been to this location in a long time but decided to get dinner here with my mom. Oliver was our cashier, not polite nor did he crack a smile. I said thank you multiple times and he proceeded to walk away. My fries were cold and overcooked. Will not be returning to this location.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Dr Pepper, Grilled Nuggets
Sonya McMillan
Food is always delicious
Atmosphere: 5
Food: 5
Service: 5
Betty Landon
Slow when ordering inside. Not up to par with other Chick fil a.
Atmosphere: 3
Food: 4
Service: 3
Tacyana Thomas
Ordered delivery and the packaging was the BEST I’ve seen out of all other food places I order from. Came with wipes and a mint, utensils, food cooked & served warm, and the drink was packaged in a way to cover the lid for my safety. Very impressed by the packaging and delivery (which was delivered asap).
Atmosphere: 5
Food: 5
Service: 5
Alex Rich
very slowly
Service: 1
Crystal Perry
If I could give a 0 star for service and atmosphere I would. I always have the worst experience on service and wait time. I even stopped going to this chain for months. Hoping things would change, but months later the same. So I tried a different county the service was top notch, its messed up that I can't go to my local restaurant. What is right is right and wrong is wrong?
Atmosphere: 1
Food: 4
Service: 1
Bladed Glory
Service is beyond poor. First in drive thru instead of taking my order goes to the car behind me. She knew the person and was laughing it up with them. Your job is to serve all customers not just friends or family. How bizarre. Previous times before 20 min wait for waffle fries for fries as in a popular menu item one could understand if this happened every once in a while yet every single time is ridiculous pure ridiculous. Salads take 30 plus minutes. Then waited another time 15+ minutes for nuggets while cars behind me were getting their food. Perhaps at first thought you guys were understaffed yet at this point not sure why your restaurant is like this. The owner of this chain also avoids accessibility and makes excuses for the slowness. Maybe if he took accountability his staff would step up more.
Atmosphere: 1
Food: 3
Service: 1
Yvette Salih
They always courteous and you get fast service. A pleasure to go to
Yummy food, i wish the chicken mini's were available on doordash still
Atmosphere: 5
Food: 5
Service: 5
Barry
Absolutely WONDERFUL! I
Atmosphere: 5
Food: 5
Service: 5
Ryan
Dropped into this location for a to-go order and walked out with a full-course service experience. Let’s get the critiques out of the fryer first: parking and drive-thru logistics could use a re-engineer (says me, who’s never engineered one), and the interior? Slightly dated, but still walking tall with the signature feel.
Now let’s talk people. Mario took my order and lived the Chick-fil-A values…friendly, present, and genuinely locked in. But the MVP? Emily. Front counter magician. I watched her seamlessly float between tasks and not miss a beat. She wasn’t just taking orders, she was reading people. She asked someone if they wanted a refill on ice…on ice! That’s detail, that’s intuition, that’s elite-level service IQ. Calm under pressure.
The food? Chick-fil-A stays undefeated in flavor and freshness. Bag was clean, napkins included—seems small but it matters. Dining area vibe? Comfortable temp, minimal fry/oil scent from the kitchen, and staff presence without being overbearing.
This location sits in a high-foot-traffic zone and it’s obvious…it’s humming. That said, the mobile to-go order line could be tightened up just a hair. I feel for those food delivery drivers waiting for their order …seems like some were there for over 10 minutes. Again, just one friendly patron’s perspective.)
All in all: this is where high-functioning service meets chicken excellence. Chick-fil-A, keep pumping. Mario and Emily, keep shining. Cheers.
Atmosphere: 4
Food: 5
Service: 5
Dj Micare
Love Tuckernuck Plaza Chick-fil-A. Won't go anywhere else. Use their app to order ahead all the time. They're always busy, but never have to wait long for my food. Employees are super nice.
Atmosphere: 5
Food: 5
Service: 5
Mad Mike
Chick fli a location Food and service is what you expect. Interesting this location has process called mobile -thru .. doesn't seem to help speed up the process.🤷♀️
Outstanding customer service from Orzu.
Recommend promote ahead of peers 100%. Coming from Ft Bragg area this is an awesome change of pace for Chik Fil A service compared to Fayetteville.
Atmosphere: 5
Food: 5
Service: 5
It's Chick-fil-A, it's exactly what you'd expect, great food, friendly staff
Atmosphere: 5
Food: 5
Service: 5
I have not been to this location in a long time but decided to get dinner here with my mom. Oliver was our cashier, not polite nor did he crack a smile. I said thank you multiple times and he proceeded to walk away. My fries were cold and overcooked. Will not be returning to this location.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Dr Pepper, Grilled Nuggets
Food is always delicious
Atmosphere: 5
Food: 5
Service: 5
Slow when ordering inside. Not up to par with other Chick fil a.
Atmosphere: 3
Food: 4
Service: 3
Ordered delivery and the packaging was the BEST I’ve seen out of all other food places I order from. Came with wipes and a mint, utensils, food cooked & served warm, and the drink was packaged in a way to cover the lid for my safety. Very impressed by the packaging and delivery (which was delivered asap).
Atmosphere: 5
Food: 5
Service: 5
very slowly
Service: 1
If I could give a 0 star for service and atmosphere I would. I always have the worst experience on service and wait time. I even stopped going to this chain for months. Hoping things would change, but months later the same. So I tried a different county the service was top notch, its messed up that I can't go to my local restaurant. What is right is right and wrong is wrong?
Atmosphere: 1
Food: 4
Service: 1
Service is beyond poor. First in drive thru instead of taking my order goes to the car behind me. She knew the person and was laughing it up with them. Your job is to serve all customers not just friends or family. How bizarre. Previous times before 20 min wait for waffle fries for fries as in a popular menu item one could understand if this happened every once in a while yet every single time is ridiculous pure ridiculous. Salads take 30 plus minutes. Then waited another time 15+ minutes for nuggets while cars behind me were getting their food. Perhaps at first thought you guys were understaffed yet at this point not sure why your restaurant is like this. The owner of this chain also avoids accessibility and makes excuses for the slowness. Maybe if he took accountability his staff would step up more.
Atmosphere: 1
Food: 3
Service: 1
They always courteous and you get fast service. A pleasure to go to
Food: 5
Service: 5
Restaurantji Recommends
Yummy food, i wish the chicken mini's were available on doordash still
Atmosphere: 5
Food: 5
Service: 5
Absolutely WONDERFUL! I
Atmosphere: 5
Food: 5
Service: 5
Dropped into this location for a to-go order and walked out with a full-course service experience. Let’s get the critiques out of the fryer first: parking and drive-thru logistics could use a re-engineer (says me, who’s never engineered one), and the interior? Slightly dated, but still walking tall with the signature feel.
Now let’s talk people. Mario took my order and lived the Chick-fil-A values…friendly, present, and genuinely locked in. But the MVP? Emily. Front counter magician. I watched her seamlessly float between tasks and not miss a beat. She wasn’t just taking orders, she was reading people. She asked someone if they wanted a refill on ice…on ice! That’s detail, that’s intuition, that’s elite-level service IQ. Calm under pressure.
The food? Chick-fil-A stays undefeated in flavor and freshness. Bag was clean, napkins included—seems small but it matters. Dining area vibe? Comfortable temp, minimal fry/oil scent from the kitchen, and staff presence without being overbearing.
This location sits in a high-foot-traffic zone and it’s obvious…it’s humming. That said, the mobile to-go order line could be tightened up just a hair. I feel for those food delivery drivers waiting for their order …seems like some were there for over 10 minutes. Again, just one friendly patron’s perspective.)
All in all: this is where high-functioning service meets chicken excellence. Chick-fil-A, keep pumping. Mario and Emily, keep shining. Cheers.
Atmosphere: 4
Food: 5
Service: 5
Love Tuckernuck Plaza Chick-fil-A. Won't go anywhere else. Use their app to order ahead all the time. They're always busy, but never have to wait long for my food. Employees are super nice.
Atmosphere: 5
Food: 5
Service: 5
Chick fli a location
Food and service is what you expect.
Interesting this location has process called mobile -thru .. doesn't seem to help speed up the process.🤷♀️
Atmosphere: 5
Food: 5
Service: 4
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