Chick-fil-A

9100 W Broad St, Richmond
(804) 273-0435

Recent Reviews

Rebecca Lodge

Dined in, took forever to get our food, like 20 minutes. When we finally get it 1 breakfast sandwich is wrong, take it back to the counter they said they would fix it, they bring us our sandwich and it's still not right, we told them we couldn't wait any longer, big disappointment

Atmosphere: 3

Food: 2

Service: 3

Gordon Eames

The cashier we had seemed overly slow, as if he was still in training. Our order was correct, and the food was good, The restrooms were clean. The windows were filthy, many many many hand prints all over the windows closest to the restroom that gave a nasty vibe the the "dining in" experience

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Market Salad, Chick-Fil-A Waffle Potato Fries, Spicy Chicken Sandwich

C C

One of the worse experiences ever !Make an effort please remember whom the customer is….Out of ingredients no receipt and the cashier looked like i was disturbing hernever again at this location

Atmosphere: 1

Food: 1

Service: 1

John Urton

Amazing

Atmosphere: 5

Food: 5

Service: 5

Ricky Viviano

Hit road work on the way and got there 1 minute past breakfast. My mobile order was cancelled because of this.

Atmosphere: 1

Food: 1

Service: 1

Domo H.

Chick-fil-A is the best, and this place is no exception! The service was excellent, and any wait time is valued and appreciated.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Waffle Potato Fries

Buddy Harris

One of the best fast food places around .

Atmosphere: 5

Food: 5

Service: 5

Annette Sklar

Chick Fil A always is consistent with service and food quality always enjoy going

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-N-Strips Kid's Meal

Ashley Baylor

Always leaves food out delivery order. Horrible service when wrong!!! Do not order from them

Ashlee Johnson

Love this Chic Fil A however what is the purpose of a mobile order line if the mobile drive through line sits still while 10 other regular drive through cars pass by. I’m spending more time not less time.

Atmosphere: 5

Food: 5

Service: 3

Blake

2/22/24 a thief straight jacked my food as I held the door for him! The employees at the register jumped right on it and had me out of there in 2.5 minutes. GAUGE IS THE BEST EMPLOYEE! HE HAS NATURAL CUSTOMER SERVICE SKILLS!! Def treat him and the morning team from today!This place knows how to efficiently manage a busy drive thru! The team is always friendly and I have zero complaints.

Atmosphere: 5

Food: 4

Service: 5

Hailey Pinnell

I order food here often and order Diet Coke lite ice. Every time I come after 2pm the drive thru never seems to understand what lite ice is. Its always filled to the brim with ice.

Atmosphere: 5

Food: 2

Service: 5

meliastokes

Food was hot and tasty! Customer service was great!

Atmosphere: 5

Food: 5

Service: 5

Mylyssa M Thompson

My husband and I visited this location from out of town. It was a great experience. The food was hot and fresh. The employees were friendly and professional. We will definitely revisit when we come through again!

Atmosphere: 5

Food: 5

Service: 5

Keisha Walker

Yes, please to chick-n-minis! The team at this location is friendly and efficient. Thank you for the great service and a breakfast that always brings me a smile! ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Sandwich

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