Chopt Creative Salad Co.
$ • Salad, Vegetarian, Vegan
Hours:
1601 Willow Lawn Dr, Richmond
(804) 562-7911
About Chopt
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Chopt Reviews
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My husband ordered salads for us in the store. When we got home, we realized they put very spicy dressing on one of the Caesar salads. My husband called the store to see if we could correct the order. The employee who answered the phone asked another employee what they should do; that employee said “just hang up.” So they did. What a waste of money. With so many dining options in the area, go elsewhere. Like Roots Natural Kitchen, Taste or Stella’s.
My husband ordered salads for us in the store. When we got home, we realized they put very spicy dressing on one of the Caesar salads. My husband called the store to see if we could correct the order. The employee who answered the phone asked another employee what they should do; that employee said “just hang up.” So they did. What a waste of money. With so many dining options in the area, go elsewhere. Like Roots Natural Kitchen, Taste or Stella’s.
BAD CUSTOMER SERVICE at 901 E Cary Street, Richmond, Va.
Called to make changes to my Doordash order and the manager, Brad, told me the salad was already made, as if it could not change it. When I told him I wasn't purchasing a salad I didn't want to eat, he told me to cancel the order and HUNG UP on me. Just lost a customer w HI spends a lot of money with your establishment.
Ratings
Menu
Hours
| Monday | 10:30AM - 9PM |
| Tuesday | 10:30AM - 9PM |
| Wednesday | 10:30AM - 9PM |
| Thursday | 10:30AM - 9PM |
| Friday | 10:30AM - 8PM |
| Saturday | 10:30AM - 8PM |
| Sunday | 11AM - 8PM |
People in Richmond Also Viewed
Chopt Creative Salad Co. is a restaurant known for its exceptional customer service and delectable salad offerings. The staff, including employees like Sidney and Jae, go above and beyond to ensure a pleasant dining experience. They have been commended for their willingness to deliver orders to customers' offices when there are issues with delivery services.
While the salads may be considered slightly pricey, they are widely regarded as filling and worth the money. Customers recommend dining in or picking up orders to ensure completeness, as delivery orders sometimes lack items like potato chips, caramels, salad dressings, and bread.
The restaurant is a popular choice for lunch dates or work lunches, with the salads and bowls consistently praised for their freshness and quality. Customers, including those who have been dining there for years, appreciate the friendly and helpful staff, making Chopt Creative Salad Co. a reliable and enjoyable dining destination.