Cook Out
4300 S Laburnum Ave, Richmond
(866) 547-0011
Recent Reviews
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Milkshakes are awesome!
Atmosphere: 5
Food: 5
Service: 5
Eat here just a few days ago cook out great restaurant as always
Atmosphere: 5
Food: 5
Service: 5
Food was good. Customer Service was poor. Young girl at the drive thru window was a little rude.
Atmosphere: 3
Food: 3
Service: 1
Absolutely rediculous. I tried to call to complain but couldn't get anyone on the phone. I went to this Cookout on my lunchbreak on Sept 25th, 2025 . I couldn't locate my receipt until now but I took pictures the day it happened. (Ignore pic of the pumpkin, that was a mistake. )I ordered a double cheeseburger tray with L, T, M, and pickles, with fries and cheese curds. I got a hamburger that had no cheese and when I opened up my burger, while back at work, the tomato had a big rotten spot. It was gross. I couldnt go right back over there because i only had a short time. I tried calling and got no answer. I tried to just take the tomato off and eat it, but with no cheese and no tomato, it tasted terrible. The burger went in the trash. Luckily, i could at least eat the fries and cheese balls. But, for almost $10, fries and cheese dont cut it. Im sure if i went back, they would just say, ok, heres another burger, but someone needs to realize you shouldnt put rotten tomatoes on a burger. I cant beleive they would put this on someone's sandwich. They had to see it because it was the only slice on the burger. The person fixing burgers that day should be fired.
Atmosphere: 2
Food: 1
Service: 1
If you can’t give napkins and a straw.you don’t need my money
Atmosphere: 2
Food: 3
Service: 1
Decent fast food. Quick with decent service
Didn't get one of my side, had a whole solid slice if onion on my burger, no access to condiments
Atmosphere: 4
Food: 2
Service: 4
Old and cold
Atmosphere: 1
Food: 1
Service: 1
MY FAVORITE PLACE 😍😍
LOVE THE MILKSHAKES😍😍
Atmosphere: 5
Food: 5
Service: 5
The cook-out tray is always a good go to.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very affordable fast food plus friendly customer service
Great food and most of the time nothing is ever wrong
Atmosphere: 5
Food: 5
Service: 5
Drive thru attendant sucked. He was a Hispanic younger gentleman but nothing about his demeanor was gentle at all.
Got late out of airport 1am. Food was great service even at that time was great. Couldn't really hear the drive thru speaker though. Shakes were amazing . Great price too!
Food: 5
Service: 5
Came at 10:40pm it’s people in the building but no one addressed us or took orders not sure why they just ignored all the cars that was pulling up
Atmosphere: 1
Food: 1
Service: 1
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