Crossroads Coffee & Ice Cream

3600 Forest Hill Ave, Richmond
(804) 231-2030

Recent Reviews

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Brian Sullivan

Line took 10+ minutes.

Lucky

It took more than 10min for just iced americano. I couldn’t get it because I had to go to work. Who could think that it will be take that long for just americano. The guy were just talking with other customers and didn’t care about the order. I go there very often but now, I don’t want to go there anymore.

Priscilla Kifer

Friendly. Fast. Delicious offerings. What’s not to love?

A Visger

I used to love this place when the inside was open. It’s crazy that in 2025 they still have a whole building that sits unused while you have to order from a window. The coffee is still good, but they’re always out of the food I’ve tried to order the past few visits.

Brad Taylor

I truly hope they open the inside again soon

James Krug

The coffee was excellent and the guy working there was fast and friendly.

Jacqueline Gatz

Beautiful little shop, friendly baristas and delicious Thai coffee! Perfect amount of foam and tender sweetness balanced by rich, bold espresso. Definitely making this my summer spot 💚

Devin B

I just got the medium roast today and it’s the best cup of coffee I’ve ever had in my life

John Hoagland

Great quality food and drinks!
Made with love for the creation.
Great outdoor covered patio.
Dog friendly.
Outhouse.
Small dedicated parking lot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Blueberry Muffins, Salmon Lox Bagel

Jonathan “Lilith” Woollard

food, coffee and service was outstanding 👌

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frappuccino

Clayton Hamshar

A shame they insist on customers being relegated to the parking lot

Atmosphere: 1

Food: 5

Service: 3

Amelia Marple

Great covered outdoor seating, pup friendly, good coffee, loaded lox bagel was delicious and worth trying!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Lox and Loaded

You Need A Jasmine

First and last lol waited too long for one cup of coffee and no line. Once I got my coffee Karen filled it half way and half foam. I chose not to speak to her then because I probably wouldn’t have been anywhere near nice. I saw that certain ppl got what they wanted and certain ppl was just completely pushed to the back of the line as told by Karen. Next time I’ll borrow my neighbors dog and dye my hair green and I’ll be in and out in 5 mins. Do better this was a horrible experience lol

Atmosphere: 1

Food: 1

Service: 1

Andre Taylor (Drdre79)

Lauren did wonderful job

Atmosphere: 5

Food: 5

Service: 5

Sanai Abell

This place had a unique charm to it. Patio seating is dog friendly, being able to order from a window outside and just relax is wonderful. The neighborhood it’s in is also quirky and adds to the ambiance. The coffee and the chai are legit. The bagels were good as well.

Atmosphere: 5

Food: 4

Service: 5

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