Five Guys in Richmond

“The food is stellar. I mean, the burgers and fries taste like not meeting your grandchildren, but you have to know that going in.
My only complaint is that i saw three bears on the gents working, but not a single net in sight. If that isn’t a thing, then that’s on me. To be fair, everyone was polite, upbeat, and delivered great service“

“I am honestly giving this five star review because of the great customer service from the young man who was behind the register (specifically on Wednesday Nov. 26th 2025 @ 9pm). I didnt get his name, but he showed a level of professionalism through and through and instantly handled a discrepancy I had with my order. Quality employee.“

“Five guys on Forest Hill Ave. The really tall manager, he is very professional and friendly. I love eating here, the staff at night is always working hard and taking care of customers going above and beyond. I will definitely be back for more. Only con I would say is the price is a little high. But, its, worth it. Food tastes great everytime.“

“The overall experience at this location was positive. However, the employee assisting with the transaction had difficulty being understood due to a combination of a low speaking voice and a face mask, compounded by the excessively loud music. Furthermore, the milkshake order was not fulfilled accurately, as the whipped cream was omitted. This may have been a result of the aforementioned noise levels. Additionally, street parking availability presents a potential challenge.“