Possibly one of my top worst dining experiences. Dim Sum was not good. Slimy and questionable. Staff was rushed, unhelpful, and seemed annoyed that we didn't understand how things worked. No one offered us a menu and when we asked for one the staff scoffed at us. Just all in all a poor experience.
Atmosphere: 2
Food: 1
Service: 2
XIAOXI MA
All the Staff are cold, show no Respect including the cashier man.
Atmosphere: 2
Service: 1
Steve Nutcher
Amazing cashew chicken... My brother had the meat seafood platter... very happy
Atmosphere: 5
Food: 5
Service: 5
Allen Shue
I am not sure how to describe. It's sorta like this classic place where the food is really good but no frills. Which for me is all I am really looking for.
Evan
Went there with my family, the food was great, the service was great, the atmosphere was great, I could not stress how worth it this place is checking out if you go to richmond.
Atmosphere: 5
Food: 5
Service: 5
sam turner
I’ve been going there for a long time now. Food is excellent. Service is horrible. I don’t think there’s one person in the whole place that smiles. You will not be disappointed if you go expecting to enjoy excellent food, and suffer slow, unfriendly service.
suzanne birkeland
Fresh made food is hard to beat. Fried pork chops are like crack.
Atmosphere: 4
Food: 5
Service: 4
Patricia Williams
First time trying Dim Sum. Loved everything. Tried about 10 things. Each plate has 3 of each thing. We ate until we were full. $23. It's a lot of shrimp. One thing was pork and one thing was sausage. Everything was quite unique and fantastic. There was more we didn't get to. Can't wait to return!!
Atmosphere: 5
Food: 5
Service: 5
robinj311
Why do people keep saying how wonderful this place is? Definitely below average. Wait time is so long for both dine in and take out. I am not impressed with anyting that I had. Flavors were boring, food dry, not fresh.
Rachel Igou
The only place to get cart service dim sum in Richmond. Do not miss the tofu pudding in the wooden bucket. Non-dim sum items are also amazing - many unique Cantonese as well as American-style Chinese favorites. They also they have my favorite Peking duck I've ever had including many places in New York City.
If I could give a zero star, I will definitely give 0 for its service. We waited for 40 mins and got nothing! They don’t know how to organize when short of service people. I saw they spend 10 more mins to serve a drink to a customer already have foods and just ignored our empty table. They should be more organized!
Service: 1
Shandi
The food is a bit pricey but worth it.
Atmosphere: 3
Food: 5
Service: 3
Laws Calley
The best Chinese restaurant I have found in Richmond. While they do have quite a bit of American-Chinese fare they do have some nice authentic Chinese dishes. Also, I gave the restaurant five stars for atmosphere only cuz it kind of reminds me of the atmosphere of restaurants have been to in China.
Atmosphere: 5
Food: 5
Service: 5
Tatia Miles
First I will say I don't know anything about how authentic dim sum is supposed to be. We went on a Saturday at 1 PM, they were doing the cart and kept offering our table of 3 selections. We said yes to right many things, our table looked a bit like a buffet when we were done. Things looked promising, unfortunately most things were cold. Flavors were there but the cold food really made it unappetizing and not worth the money at all. I should have spoke up but was unsure if that was how it was supposed to be
Atmosphere: 1
Food: 1
Service: 1
Junior
When the food was brought out to us on the cart the food is cold. Not room temperature, freaking cold. The dumplings were cold, the eggplant was cold. The fricken seaweed salad was warmer than the most of the main courses. Had high hopes for this place. Very disappointed. Wont be going back unfortunately
Possibly one of my top worst dining experiences. Dim Sum was not good. Slimy and questionable. Staff was rushed, unhelpful, and seemed annoyed that we didn't understand how things worked. No one offered us a menu and when we asked for one the staff scoffed at us. Just all in all a poor experience.
Atmosphere: 2
Food: 1
Service: 2
All the Staff are cold, show no Respect including the cashier man.
Atmosphere: 2
Service: 1
Amazing cashew chicken... My brother had the meat seafood platter... very happy
Atmosphere: 5
Food: 5
Service: 5
I am not sure how to describe. It's sorta like this classic place where the food is really good but no frills. Which for me is all I am really looking for.
Went there with my family, the food was great, the service was great, the atmosphere was great, I could not stress how worth it this place is checking out if you go to richmond.
Atmosphere: 5
Food: 5
Service: 5
I’ve been going there for a long time now. Food is excellent. Service is horrible. I don’t think there’s one person in the whole place that smiles. You will not be disappointed if you go expecting to enjoy excellent food, and suffer slow, unfriendly service.
Fresh made food is hard to beat. Fried pork chops are like crack.
Atmosphere: 4
Food: 5
Service: 4
First time trying Dim Sum. Loved everything. Tried about 10 things. Each plate has 3 of each thing. We ate until we were full. $23. It's a lot of shrimp. One thing was pork and one thing was sausage. Everything was quite unique and fantastic. There was more we didn't get to. Can't wait to return!!
Atmosphere: 5
Food: 5
Service: 5
Why do people keep saying how wonderful this place is? Definitely below average. Wait time is so long for both dine in and take out. I am not impressed with anyting that I had. Flavors were boring, food dry, not fresh.
The only place to get cart service dim sum in Richmond. Do not miss the tofu pudding in the wooden bucket. Non-dim sum items are also amazing - many unique Cantonese as well as American-style Chinese favorites. They also they have my favorite Peking duck I've ever had including many places in New York City.
Restaurantji Recommends
If I could give a zero star, I will definitely give 0 for its service. We waited for 40 mins and got nothing! They don’t know how to organize when short of service people. I saw they spend 10 more mins to serve a drink to a customer already have foods and just ignored our empty table. They should be more organized!
Service: 1
The food is a bit pricey but worth it.
Atmosphere: 3
Food: 5
Service: 3
The best Chinese restaurant I have found in Richmond. While they do have quite a bit of American-Chinese fare they do have some nice authentic Chinese dishes. Also, I gave the restaurant five stars for atmosphere only cuz it kind of reminds me of the atmosphere of restaurants have been to in China.
Atmosphere: 5
Food: 5
Service: 5
First I will say I don't know anything about how authentic dim sum is supposed to be. We went on a Saturday at 1 PM, they were doing the cart and kept offering our table of 3 selections. We said yes to right many things, our table looked a bit like a buffet when we were done. Things looked promising, unfortunately most things were cold. Flavors were there but the cold food really made it unappetizing and not worth the money at all. I should have spoke up but was unsure if that was how it was supposed to be
Atmosphere: 1
Food: 1
Service: 1
When the food was brought out to us on the cart the food is cold. Not room temperature, freaking cold. The dumplings were cold, the eggplant was cold. The fricken seaweed salad was warmer than the most of the main courses. Had high hopes for this place. Very disappointed. Wont be going back unfortunately
Atmosphere: 3
Food: 1
Service: 3
Loading...