Gelati Celesti Ice Cream
3004 Stony Point Rd, Richmond
(804) 320-0000
Recent Reviews
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I came here to this locations and there was a very strong stench of cigarette. This dark haired lady came from her car back into the store and when she came in smelled straight cigarettes nor did she wash her hands and also had my gelati cup smelling like her adult activities I’m glad I didn’t bring my kids this day I would’ve been highly upset
I had the Salted Caramel and Coconut flavors and they are so good together!
Truly the #Just Ask. You won’t regret the decision.
They have non-dairy options
We came in at about 9 pm and it was busy. I've worked in food service for over 10 years, I understand how it is when you get busy, but there's a difference to being in the weeds and having an attitude that makes me feel bad for being there. My order was wrong and I felt so incredibly rushed and like I was an inconvenience. When we came back into the store to use the restroom and get water the same employee said are you planning on ordering anything? I was honestly so taken aback that she said that. It's the beginning of the warmer season and it's only going to get busier. I hope this was just an off night because we really enjoy Gelati Celeste and have for years. I would definitely recommend the one in the West end or in Scott's addition.
Good selection, tasty ice cream, friendly and helpful staff. Not much more to say!
Delicious gelato and great service, as always!
I think the location near scott's addition has better service + atmosphere overall compared to this location. The gelato tasted really great, but I'm not really sure how to feel about revisiting. Upon walking in, I smiled and waved hello ready to order, only to be looked at but not really be acknowledged. The lady scooping also had a curt attitude that just felt awkward. I just took my ice cream to the car I didn't really want to sit there after that. I understand that people might be having bad days but yeah.
The best ice cream and right now at the SP location this is the best service I have had at any location! Thank you
Atmosphere: 5
Food: 5
Service: 5
Our families fav ice cream spot. The gingerbread snap ice cream is amazing
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The ice cream was delicious but what impressed me the most was the service. The young gentleman and young lady who was there when I attended. Totally disproved any belief that young people have no manners or concerns. They went out of their way to help me as a senior handicap person also I had just received some bad news before I got there and was quite shaken up. They were extraordinarily kind and concerned
Atmosphere: 5
Food: 5
Service: 5
The peppermint really surprised me it was delicate and not too over powering and the cute girl working was really nice
Atmosphere: 5
Food: 5
Service: 5
Best in town!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gelato
I got the Blueberry Lemon Bar ice cream and Holy cow!!! It was soooooo good! Staff members were fun to joke around with and very laid back.
Dietary restrictions: Most allergies are listed, although not always specific.
Atmosphere: 5
Food: 5
Service: 5
Always THE best ice cream. Love their seasonal flavors!!
Atmosphere: 5
Food: 5
Service: 5
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