Jimmy John's in Richmond

“I went to Jimmy John's today and there was only one employee working. His name is Stephen/Steven hope I spelled it correctly. Anyways he deserves a raise helped all patrons was very humble and great work attitude. Greeted customers and washed his hands in between orders while also taking orders at the register. Jimmy John's ownership needs to know about his example and it should not be ignored. Very pleased dispute his circumstances. Shout out to You Stephen/Steven class A.“

“i’ve gone ordered inside once and i just did delivery today. both times my food was how i i ordered it, fresh, and was ready in a timely manner!! i work down the street so i did delivery for lunch. after i ordered it, it was here within 15 minutes! the drink was wrapped in a plastic wrap to keep it from spilling as well. the only thing i didn’t like was that my cup was mostly ice“

“I visit this location frequently, and it never fails to impress. The customer service is consistently excellent—always friendly and attentive. The food is absolutely fantastic. Highly recommend this spot to anyone looking for great service and delicious meals!"“

“Usually I order on the app, walk up there and by that time it’s ready, pick up and go. But I needed delivery today. And I made a mistake and clicked the wrong address, so they delivered it there. I know they were pissed, I would’ve been, and I fully expected to have just missed out on that one. However, they made my order (or as far as I know went back to retrieve the first one) and delivered it to me at my correct address. They went above and beyond what they could’ve done and came through. It was totally my fault and they forgave me! Unlike some Christian churches they really did forgive me. Thanks Jimmy John’s.“