Sandwich was wrong..disappointing..first time..don't think I will order again..the tuna was not great..ingredients were missing ...if I didn't pay for it I wouldn't have eaten it..called and manager didn't seem to care or offer to replace ..won't order again...
Food: 1
Maria T.
I ordered a bunch of subs and chips online and they were ready lickety split! I was amazed at how fast my order was prepared, they get the Fast & Delicious Award. There was nothing subpar about them! They were packaged well, larger than I expected, but the bread didn't overwhelm the sandwiches. Everyone at my work was happy with the subs. We ordered the Lil John's: BLT, the Pepe, the Vito, Turkey, & Big John and several bags of chips, which were crispy and lightly salted. I'd definitely order lunch from them again. For a quick meal, JJ's will curb your hunger!
Syed Shah
Good service they will wait till closing for orders
Atmosphere: 5
Food: 5
Service: 5
Ben Cardwell
Whoever was working the phone and the driver at 8:45 pm on 8/9/22 both deserve raises.
Cetrice Perez
I am just reminding myself to never come to this location again. Dude taking my order today was super rude.
Adam C.
Horrid delivery time. Almost 2 hours the order was "out for delivery". Called to check and see if everything was okay and was met by a rude employee telling me to "relax" and it will be there soon. Worst Jimmy Johns i've ever encountered.
Plunket Beirne
They didn't have the ingredients for the sandwich so instead they just made me a salami and mayo. I WAS STANDING RIGHT THERE!!!! They chose not to talk to me about it. Oh and my sandwich was meant to have double meat... it did not.... so I was over charged.
I ordered just 5 sandwiches and cookies.... so I know it's not a big deal, but still, when I order team sandwiches it'll be from elsewhere.
Plunket Beirne
They didn't have the ingredients for the sandwich so instead they just made me a salami and mayo. I WAS STANDING RIGHT THERE!!!! They chose not to talk to me about it. Oh and my sandwich was meant to have double meat... it did not.... so I was over charged.
Stacey W.
I ordered a Vito on line for lunch. The sandwich is supposed to have cappicola and salami and provolone cheese. I received my sandwich and it did not have one piece of cappicola on it. I called the store to complain that I didn't get what I ordered. I was told that there is a shortage of cappicola on the state of Virginia. I was also told that it states on their website that cappicola is unavailable. When looking at their app it states that due to supply change shortages there maybe a short supply of somethings. And I note it is atbthe very Bottom of the screen so unless you scroll all the way to the bottom before hitting the order now button you would not see that disclosure.You would think that when one of the main ingredients of a sub you are ordering is not available they would either call you to let you know or take that sub off the menu until the main ingredient is back in stock. I was told to make up for the lack of cappicola I got double salami. If I wanted just a plain salami sandwich that is what I would have ordered. When speaking to the manager I did not get an apology or offered something else. I spent 10 dollars on a sandwich that I didn't order. And when I received the incorrect sandwich it was less than satisfactory.
Chelsea Beaird
Horrible management. Not well educated. Reporting my issue.from today with corporate. Hopefully they can put this location into check. I go to Jimmy John's a lot. I've never EVER had an issue like this.
This is my second bad experience with JJ so I felt it time to leave a review. A few weeks ago I placed a delivery order, and it took 1 hour to get to me. I placed it through the store (not 3rd party) and yes the sky fell out and it started to torrentially rain while the driver was on the way. I let it slide, but did call to check that they actually had the order because it had been one hour since I placed my order. Not very "Freaky Fast" if you ask me. Fast forward to today. I have somewhere to be at 12:45. I placed my order at 11:19 - hoping to have it by 12. It just showed up at 12:11. This is 8 minutes short of an hour. Ridiculous. I know the industry is suffering, but please don't promise "Freaky Fast" Delivery when you literally can't deliver.
Shaun Malik
We’ve order from here a dozen times or so and we’ve never had any issues with our order. Staff is great and usually speedy with our orders. This is a good location.
Atmosphere: 4
Food: 5
Service: 5
Karen Craig
Great sandwich and service. Nice to be able to eat inside again.
Mrs. Rivera
The spicy Italian unwhich is AMAZING!!!!!! I can not have bread & when I was told about this option I jumped on it. First off the establishment was clean, smelled good & staff were patient. I hadn't been to a Jimmy Johns in a while & looking at the menu was overwhelming. I told the staff what I liked & they helped with the suggestions. It wasn't busy as all as I was telling them what I liked the person next to the cashier was literally making it based off what he heard me say. Service was fast & great.
Vaconya Rivera
The spicy Italian unwhich is AMAZING!!!!!! I can not have bread & when I was told about this option I jumped on it. First off the establishment was clean, smelled good & staff were patient. I hadn't been to a Jimmy Johns in a while & looking at the menu was overwhelming. I told the staff what I liked & they helped with the suggestions. It wasn't busy as all as I was telling them what I liked the person next to the cashier was literally making it based off what he heard me say. Service was fast & great.
Sandwich was wrong..disappointing..first time..don't think I will order again..the tuna was not great..ingredients were missing ...if I didn't pay for it I wouldn't have eaten it..called and manager didn't seem to care or offer to replace ..won't order again...
Food: 1
I ordered a bunch of subs and chips online and they were ready lickety split! I was amazed at how fast my order was prepared, they get the Fast & Delicious Award. There was nothing subpar about them! They were packaged well, larger than I expected, but the bread didn't overwhelm the sandwiches. Everyone at my work was happy with the subs. We ordered the Lil John's: BLT, the Pepe, the Vito, Turkey, & Big John and several bags of chips, which were crispy and lightly salted. I'd definitely order lunch from them again. For a quick meal, JJ's will curb your hunger!
Good service they will wait till closing for orders
Atmosphere: 5
Food: 5
Service: 5
Whoever was working the phone and the driver at 8:45 pm on 8/9/22 both deserve raises.
I am just reminding myself to never come to this location again. Dude taking my order today was super rude.
Horrid delivery time. Almost 2 hours the order was "out for delivery". Called to check and see if everything was okay and was met by a rude employee telling me to "relax" and it will be there soon. Worst Jimmy Johns i've ever encountered.
They didn't have the ingredients for the sandwich so instead they just made me a salami and mayo. I WAS STANDING RIGHT THERE!!!! They chose not to talk to me about it. Oh and my sandwich was meant to have double meat... it did not.... so I was over charged. I ordered just 5 sandwiches and cookies.... so I know it's not a big deal, but still, when I order team sandwiches it'll be from elsewhere.
They didn't have the ingredients for the sandwich so instead they just made me a salami and mayo. I WAS STANDING RIGHT THERE!!!! They chose not to talk to me about it. Oh and my sandwich was meant to have double meat... it did not.... so I was over charged.
I ordered a Vito on line for lunch. The sandwich is supposed to have cappicola and salami and provolone cheese. I received my sandwich and it did not have one piece of cappicola on it. I called the store to complain that I didn't get what I ordered. I was told that there is a shortage of cappicola on the state of Virginia. I was also told that it states on their website that cappicola is unavailable. When looking at their app it states that due to supply change shortages there maybe a short supply of somethings. And I note it is atbthe very Bottom of the screen so unless you scroll all the way to the bottom before hitting the order now button you would not see that disclosure.You would think that when one of the main ingredients of a sub you are ordering is not available they would either call you to let you know or take that sub off the menu until the main ingredient is back in stock. I was told to make up for the lack of cappicola I got double salami. If I wanted just a plain salami sandwich that is what I would have ordered. When speaking to the manager I did not get an apology or offered something else. I spent 10 dollars on a sandwich that I didn't order. And when I received the incorrect sandwich it was less than satisfactory.
Horrible management. Not well educated. Reporting my issue.from today with corporate. Hopefully they can put this location into check. I go to Jimmy John's a lot. I've never EVER had an issue like this.
Restaurantji Recommends
This is my second bad experience with JJ so I felt it time to leave a review. A few weeks ago I placed a delivery order, and it took 1 hour to get to me. I placed it through the store (not 3rd party) and yes the sky fell out and it started to torrentially rain while the driver was on the way. I let it slide, but did call to check that they actually had the order because it had been one hour since I placed my order. Not very "Freaky Fast" if you ask me. Fast forward to today. I have somewhere to be at 12:45. I placed my order at 11:19 - hoping to have it by 12. It just showed up at 12:11. This is 8 minutes short of an hour. Ridiculous. I know the industry is suffering, but please don't promise "Freaky Fast" Delivery when you literally can't deliver.
We’ve order from here a dozen times or so and we’ve never had any issues with our order. Staff is great and usually speedy with our orders. This is a good location.
Atmosphere: 4
Food: 5
Service: 5
Great sandwich and service. Nice to be able to eat inside again.
The spicy Italian unwhich is AMAZING!!!!!! I can not have bread & when I was told about this option I jumped on it. First off the establishment was clean, smelled good & staff were patient. I hadn't been to a Jimmy Johns in a while & looking at the menu was overwhelming. I told the staff what I liked & they helped with the suggestions. It wasn't busy as all as I was telling them what I liked the person next to the cashier was literally making it based off what he heard me say. Service was fast & great.
The spicy Italian unwhich is AMAZING!!!!!! I can not have bread & when I was told about this option I jumped on it. First off the establishment was clean, smelled good & staff were patient. I hadn't been to a Jimmy Johns in a while & looking at the menu was overwhelming. I told the staff what I liked & they helped with the suggestions. It wasn't busy as all as I was telling them what I liked the person next to the cashier was literally making it based off what he heard me say. Service was fast & great.