KFC

401 E Belt Blvd, Richmond
(804) 231-9373

Recent Reviews

James Streett

Took too long to get my food, then gave away my food to a grub hub driver and the server say they prioritize grub hub over drive thru customers, server seemed real spacey too and didn’t seem to care about the customers, I would not recommend this location, absolute terrible experience

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Mac and Cheese, Fried Chicken

michael toth

Food was fresh and amazing!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Mashed Potatoes & Gravy, Chicken Sandwich

Donna Mcghee

All I can say is do better! All I ordered was a pot pie. I haven’t been to this location in almost 2 yrs because the last I spent my money here I ended up throwing the food in the trash! This time I ordered something easy and I still ended up throwing it away because it was so dry. Whoever seen a pot pie so dry that it stuck to smork ( spoon a fork) without falling. When I think pot pie I’m thinking something nice and hearty! This is ridiculous. This place is in the hood but you don’t have to feed people this mess. If you’re not going to eat it, what makes you think someone else would? Let’s start complaining… shut it down and put a chicken fiesta there

Allen Rogers

I've been calling this dam store for 2 hours & they seem to refuse to answer the phone!!!! I ordered a 12-piece family meal, 2 chicken sandwiches & a large Cole slaw, there was no chicken sandwiches or Cole slaw in my dam bag!!!!! This particular location is convenient to where I live, but that staff has no business in the restaurant business!!!! Absolutely Pathetic

Atmosphere: 1

Food: 2

Service: 1

Craig Taylor

Service is

Atmosphere: 1

Food: 2

Service: 1

Thomas Barnes

Food was good. They were out of extra crispy so had to wait for it. The dining room was closed due to COVID-caused lack of employees.

Atmosphere: 1

Food: 5

Service: 4

Recommended dishes: Mashed Potatoes & Gravy, Cole Slaw, Mac and Cheese, Fried Chicken

Monique Sheree

Had to wait 45mins for this ugh very upsetting that food came out like

Atmosphere: 1

Food: 1

Service: 1

Brenda Hall

Not sure why only way get Cole slaw on small chicken wraps is has be spicy chicken. Oh

Atmosphere: 4

Food: 4

Service: 4

Lee Ward

I purchased the $20 box and waited 25 minutes outside. KFC employee brought this to me and my family. Called back to the store, no one answered phone. This was worsted experience I had with KFC chicken.

Atmosphere: 2

Food: 1

Service: 1

D M

Love chicken pies but 3 times wasn't no meat in

Atmosphere: 5

Food: 4

Service: 4

Halo Rankin

Way better than back home, they need to bring the double down back ?? ? ? !!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Colonel Sandwich Combo, Honey Sauce, Popcorn Nuggets, Chicken Sandwich

Rene Nero

It's just an old building. Bathroom only serves one person at a time. Employees SUPER accommodating!!! They allowed us to celebrate a birthday here!!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich, Fried Chicken

MzReka2023

Tenders were dried out. People pay lots of money to get fresh food and then we don’t.

Atmosphere: 4

Food: 1

Service: 5

David Brown

Made me feel at home, and the food was on point. Especially them fries!

Atmosphere: 5

Food: 5

Service: 5

Crystle Johnson

Wish I could give zero stars. Called about my Doordash (DD indicates this is the location) order that was scheduled ahead and the person answering the phone was extremely rude.

Atmosphere: 1

Food: 3

Service: 1

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