Panera Bread

1601 Willow Lawn Dr Suite 702, Richmond
(804) 285-1777

Recent Reviews

George Hastings

Panerai bread, regardless of location is always a good choice, both for food, atmosphere, and good free internet

Atmosphere: 5

Food: 5

Service: 5

Marcie Forbes

Went too late in the day to get any bread. :(

Humberto Hernandez

Great place Great experience ?

Atmosphere: 5

Food: 5

Service: 5

Khuong Nguyen

Amazing!

Atmosphere: 5

Food: 5

Service: 5

Joyclyn Kananen, REALTOR

Great food and atmosphere. I love meeting my real estate clients here.

Atmosphere: 5

Food: 5

Service: 5

Alex Alexson

The place was dirty.Every. Single. Table. Was. Dirty.I've never seen a Panera like it. It was a hot mess, inside a dumpster fire, inside a train wreck.Plus, most of their food items were cleaned out by 5pm. The staff was just standing around joking with one another. Why work or clean when the management under baked for the day causing massive shortages?!In short, horribly managed store.

Atmosphere: 1

Food: 1

Service: 1

River France

Woah a lot of people - this place rocks - clean and stocked - coffee bar - teas - sweeteners and creams - the gas logs / fireplace did it for me very cozy Thank you. Very classic

Atmosphere: 5

Food: 5

Service: 5

Jonathan Murdoch-Kitt

Typical Panera Bread.Kid-friendliness: Okay

Food: 3

Service: 3

Recommended dishes: Apple, Broccoli Cheddar Soup

Crystal N. Suber

Consistent service and food quality. I appreciate Panera for this.

Atmosphere: 5

Food: 5

Service: 5

Gayle Turner

The lady behind the counter was gracious. The croissant, even late in the day, was fresh and scrumptious. They were out of light roast, but the dark roast didn't taste burnt. The ambiance is what you would expect. Clean, quiet, generic. I met with my friend, we had a nice game of chess and good conversation. What more can you ask of a chain coffee shop? I'm a devotee of local, but sometimes convenient wins.

Atmosphere: 5

Food: 5

Service: 5

Beth and Luke Smith

Chicken noodle soup had about 6 noodles and a few pieces of carrot. Mostly broth.

Atmosphere: 5

Food: 3

Service: 5

Anya Lupeche

I don’t know what has happened, this Panera used to be great. They are now incapable of getting a single order right or cooking them correctly. They also don’t understand the difference in “grilled cheese” and dry toasted bread. The grilled cheese sandwiches come out as cold deli sandwiches, burnt on top and cold in the middle, or on dry stale bread and cold in the middle. No melted cheese, no butter on the bread, and when you say it was a grilled cheese they just stare blankly at you like you’re from a different planet. When you add turkey it used to be the best sandwich there but three strikes and they’re out. We’ll be going elsewhere.

Atmosphere: 3

Food: 1

Service: 1

Zachariah Srivilay

Poor service, cashier associate didn't even acknowledge or even try to help. Stood In like for almost 10 mins just to not be helped until I had to get loud and say something. I really hate being that guy. Date of incident 1/2/24

Atmosphere: 1

Service: 1

Queen Morgan

Associate seemed bored and uninterested , speaking so low can barely hear her over her gum smacking . Had a discount on my account and she intentionally used it without telling me , so now I don’t have that reward to use for later .

Food: 2

Service: 1

Rainbow Willard

Excellent and seamless takeout experience. Highly reccomend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Asian Salad, Panera Caesar Salad, Cinnamon Crunch Bagel, Roasted Turkey Apple & Cheddar Sandwich

Load More