Panera Bread

$ •

1601 Willow Lawn Dr Suite 702, Richmond
(804) 285-1777


Take-Out/Delivery Options


Reviews for Panera Bread

I placed an order one day which was missing a sandwich I came back the next day to find it still wrong. Then I get home and it was another sandwich and the wrong soup. Clearly there is very incompetent staff working here as you would assume following an order and throwing the stuff in a bag is not hard. This is why people should not ask for a $15 HR when you can't get an order right you don't deserve the job at all. People's time is money and the most valuable thing we have full review

Updating this review: I never got a hold of corporate or a manager at the store via phone. I stopped by a week later and the manager was very accommodating and remade the order, no questions asked. 4-star, not 5 because it would have been great for someone to answer their phone.

7/25/20: We ordered online & picked our order up curbside. Our food was fresh and delicious. They ran out of my favorite blueberry muffins, but that's what I get for getting there at 3 pm. It is located in the busy Willow Lawn shopping center & they don't have a drive thru window. This isn't the cheapest place to eat. I got a kids meal with chicken noodle soup & Chips, and I paid $5.19 + tax for that tiny cup. I would recommend this location if you're in the area.

More Reviews(131)


Monday 6AM - 9PM
Tuesday 6AM - 9PM
Wednesday 6AM - 9PM
Thursday 6AM - 9PM
Friday 6AM - 9PM
Saturday 7AM - 8PM
Sunday 7AM - 8PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.