$$ • Coffee, Tea, Coffee Shops

1601 Willow Lawn Dr 700-P, Richmond
(804) 285-4721


Take-Out/Delivery Options


Reviews for Starbucks

Went to this location on my day off with my partner and these baristas are some of the most unfriendly and rudest people I’ve ever met. Like this chick with red hair and glasses straight up had an attitude when we rolled up to the box? Like I get it because I’m dealing with it too, but you’re at work so please remain professional. And then the girl who handed us our last drink had a snarky way about herself too, just throw the orders out the window next time and save full review
The night time staff at this location is absolutely the worst customer service experience I have ever experienced..the store closes at 9pm....but ever time I try to go to the door at 850 the store is closed door locked and they (staff)walking around ignoring me at the door.... on 7/9/21 Fri night......again at 853 pm I go to the door ...locked staff ignoring me as I knock on the door.....then he walks to the kitchen and looks threw the kitchen door for me to leave......IF U DON' full review

Part of my love for Starbucks is the consistently friendly employees. I tend to go in the afternoon, and the employees taking my order always seem irritated. I know food workers are understaffed and overworked right now, as I am one. I would come to this location more frequently if the employees cared to be a bit kinder.

More Reviews(121)


Monday 5:30AM - 9PM
Tuesday 5:30AM - 9PM
Wednesday 5:30AM - 9PM
Thursday 5:30AM - 9PM
Friday 5:30AM - 9PM
Saturday 6AM - 9PM
Sunday 6AM - 8:30PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.