Good service, reasonable prices, shame the food is so bland.
If you don't eat a lot of Vietnamese food you probably won't realize what's wrong with it. But it lacks a lot of the unique flavor that makes Vietnamese food so good. It is, in short, pho for white people.
Atmosphere: 4
Food: 2
Service: 5
Ryan Moore
Nice place on the outside. Servers were dismissive and were more interested in talking to each other and gossiping than actually working even when the place was packed and continued to do so when it cleared out. Saw food come out for other tables that had gotten there after us, all we got was a soup and sandwich. We were initially ignored when we came in, no one acknowledged us or even said someone would be out in a moment to seat us. Food was disappointing for the price point. Clearly skimping on ingredients and using cheaper cuts to fluff things.
$15 for pho is a bit steep to me, there are better places in Richmond like Mekong. Better service and food too.
Despite subpar service we still left a tip. With a tip for two people the bill was more than $40 which is kind of a lot for a bowl of pho and a sandwich. The sandwich was more of a truck stop sub then anything.
Atmosphere: 4
Food: 2
Service: 2
alex schoonmaker
Just save your money and time and go somewhere else. This place was really a bit of a let down. The pho was okay. It was nice to have on a rainy night, but you can tell its very cheaply made, and they skimp on ingredients and portions. A bit of a let down when it came out. We also got the bahn mi, which from the menu description sounds like its going to be really good, but when it got brought it was spam slices, and 3 tiny pieces of pork belly and a tiny smear of pate. The service was a bit slow and neglectful. It felt like we were a chore to the wait staff. It wasn't a horrible experience, but there are much better places to go to in Cary Town.
Atmosphere: 3
Food: 3
Service: 2
Lalay
A typical one-time visit restaurant. Their service was good and I got nothing to against their waitresses. I was gonna at least sign a 20% tip if I got a chance.
I visited Pho Lucas's today with high expectations, but unfortunately, my experience was soured by their mandatory tipping policy. While I understand the importance of tipping to support service staff, having a non-negotiable charge added to my bill left a bad taste in my mouth.
The food was decent, and the ambiance was enjoyable, but it felt unfair not to have a choice in the matter of tipping. In my opinion, tipping should reflect the quality of service, and it should be up to the customer to decide how much to give based on their experience.
We showed up to have a table for 3. Aren't you automatically charge 20% gratuity for parties of 5 or larger？ The owner, if you can't keep your employees, think of other ways. Don’t transfer the tipping conflict onto customers.
The owner has replied to me said they do not have mandatary tipping policy. So this is a fake receipt or misunderstanding might be？Which means I can call bank to get my money back? if you want to say that I can upload all my friends’s receipt.
Atmosphere: 3
Food: 2
Service: 4
Jessica Cary
Delicious, went out last night and the service and environment were amazing! My server was a taller gentleman with glasses and he was awesome!! I look forward to coming back again!
Atmosphere: 5
Food: 5
Service: 5
Pat Bullock
The vegan Pho and Banh Mi were both fantastic. Really nice full flavor, and love that the portions were generous
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegan, Vegan Banh MI
Stitch Blu Sol
The broth is amazing! The smell drew me in from the street. Great, happy, friendly service. Will be there again soon.Yummy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pho, Rolls
jagrawal321
Couldn’t even get a photo bc we devoured it. Dont skip the vegan banh mi - the tofu is perfectly crispy, the sauce has a nice kick, appreciate the veggies included, and the bread is just right.
We also got the spring rolls - peanut sauce is incredible.
SomeKindOfVegan
The food here is phenomenal. All vegan entrees and apps are clearly marked Vegan. The owner takes pride in the way all of their plant-based options are thoughtfully prepared.
Katrina
Make sure you get 2 spicebomb shots for the pho! Delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Spring Rolls, Brisket Pho, Beef Pho
The Thai tea with coconut ? milk is super good. They have other things to get but I just wanted that drink.
dYL
Wanted to give them my business but they won’t answer the phone for a pickup order or take orders online. Ended up going elsewhere. Will update review in the future in regards to food.
Service: 1
K B
We come here often for modern, trendy pho and some more street food options. Usually quick and friendly service. Great vegetarian options.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Vegan
David M.
We came here after visiting Pocohontas Bike Park. The Pho is on point. My kid had two bowls. Imperial eggs rolls great, fries good too. Service was excellent. Prices on par with what you'd find elsewhere. Taste here is awesome.
Good service, reasonable prices, shame the food is so bland.
If you don't eat a lot of Vietnamese food you probably won't realize what's wrong with it. But it lacks a lot of the unique flavor that makes Vietnamese food so good. It is, in short, pho for white people.
Atmosphere: 4
Food: 2
Service: 5
Nice place on the outside. Servers were dismissive and were more interested in talking to each other and gossiping than actually working even when the place was packed and continued to do so when it cleared out. Saw food come out for other tables that had gotten there after us, all we got was a soup and sandwich. We were initially ignored when we came in, no one acknowledged us or even said someone would be out in a moment to seat us. Food was disappointing for the price point. Clearly skimping on ingredients and using cheaper cuts to fluff things.
$15 for pho is a bit steep to me, there are better places in Richmond like Mekong. Better service and food too.
Despite subpar service we still left a tip. With a tip for two people the bill was more than $40 which is kind of a lot for a bowl of pho and a sandwich. The sandwich was more of a truck stop sub then anything.
Atmosphere: 4
Food: 2
Service: 2
Just save your money and time and go somewhere else. This place was really a bit of a let down. The pho was okay. It was nice to have on a rainy night, but you can tell its very cheaply made, and they skimp on ingredients and portions. A bit of a let down when it came out. We also got the bahn mi, which from the menu description sounds like its going to be really good, but when it got brought it was spam slices, and 3 tiny pieces of pork belly and a tiny smear of pate. The service was a bit slow and neglectful. It felt like we were a chore to the wait staff. It wasn't a horrible experience, but there are much better places to go to in Cary Town.
Atmosphere: 3
Food: 3
Service: 2
A typical one-time visit restaurant. Their service was good and I got nothing to against their waitresses. I was gonna at least sign a 20% tip if I got a chance.
I visited Pho Lucas's today with high expectations, but unfortunately, my experience was soured by their mandatory tipping policy. While I understand the importance of tipping to support service staff, having a non-negotiable charge added to my bill left a bad taste in my mouth.
The food was decent, and the ambiance was enjoyable, but it felt unfair not to have a choice in the matter of tipping. In my opinion, tipping should reflect the quality of service, and it should be up to the customer to decide how much to give based on their experience.
We showed up to have a table for 3. Aren't you automatically charge 20% gratuity for parties of 5 or larger？ The owner, if you can't keep your employees, think of other ways. Don’t transfer the tipping conflict onto customers.
The owner has replied to me said they do not have mandatary tipping policy. So this is a fake receipt or misunderstanding might be？Which means I can call bank to get my money back? if you want to say that I can upload all my friends’s receipt.
Atmosphere: 3
Food: 2
Service: 4
Delicious, went out last night and the service and environment were amazing! My server was a taller gentleman with glasses and he was awesome!! I look forward to coming back again!
Atmosphere: 5
Food: 5
Service: 5
The vegan Pho and Banh Mi were both fantastic. Really nice full flavor, and love that the portions were generous
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegan, Vegan Banh MI
The broth is amazing! The smell drew me in from the street. Great, happy, friendly service. Will be there again soon.Yummy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pho, Rolls
Couldn’t even get a photo bc we devoured it. Dont skip the vegan banh mi - the tofu is perfectly crispy, the sauce has a nice kick, appreciate the veggies included, and the bread is just right. We also got the spring rolls - peanut sauce is incredible.
The food here is phenomenal. All vegan entrees and apps are clearly marked Vegan. The owner takes pride in the way all of their plant-based options are thoughtfully prepared.
Make sure you get 2 spicebomb shots for the pho! Delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Spring Rolls, Brisket Pho, Beef Pho
Restaurantji Recommends
Solid Pho spot right in carrytown
Atmosphere: 5
Food: 5
Service: 5
The Thai tea with coconut ? milk is super good. They have other things to get but I just wanted that drink.
Wanted to give them my business but they won’t answer the phone for a pickup order or take orders online. Ended up going elsewhere. Will update review in the future in regards to food.
Service: 1
We come here often for modern, trendy pho and some more street food options. Usually quick and friendly service. Great vegetarian options.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Vegan
We came here after visiting Pocohontas Bike Park. The Pho is on point. My kid had two bowls. Imperial eggs rolls great, fries good too. Service was excellent. Prices on par with what you'd find elsewhere. Taste here is awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Brisket Pho, Chicken Wings, Beef Pho
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