Ruang Tong Thai Cuisine

6790 Forest Hill Ave, Richmond
(804) 612-8616

Recent Reviews

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Tom Lengel

Everything was delicious today! The service is very friendly and the food came out fresh and tasting great. Will definitely be coming back!

Atmosphere: 5

Food: 5

Service: 5

Jim Scott

I wouldn’t recommend take out. You place online, wait says it takes an hour. Show up an hour later to an empty restaurant and you have to “remind” them what they ordered. Take 20 more min. Basically they just start cooking it when you arrive.

Atmosphere: 1

Food: 1

Service: 1

Nikos G

Fresh, authentic and great people!!!

Atmosphere: 5

Food: 5

Service: 5

M V

Food is great but heard someone yelling at the sweet older woman who works there…might have been her son - not sure. I felt uncomfortable leaving her there and asked her if there was anything I could do for her.

Atmosphere: 3

Food: 5

Service: 5

Sebastian

Amazing. Genuinely. Food couldn’t have been better (got Pad Thai and Drunken Noodles). Nicest waitress ever,,, took a while for the food to come out but it was lunch so I can assume they were taking on a ton of takeout orders, but I would have waited an hour more for that Pad Thai. Not exaggerating.

Atmosphere: 5

Food: 5

Service: 4

Jennifer Pelicano

This place is something special—and absolutely worth the wait!!!

It’s a family-run Thai restaurant owned by a mother (front of house) and her son (the chef), and you can feel the care in every part of the experience. The chef is incredibly talented—the food is fresh, flavorful, and clearly made with intention, not rushed.

A lot of the lower reviews mention long wait times, and yes—that can happen. But once you understand how they operate, it makes sense. This isn’t fast food; it’s one person in the kitchen preparing dishes properly, and it shows. If you come in expecting quick service, you might get frustrated. If you come in ready to slow down and enjoy, you’ll have an amazing time.

What really sets this place apart, though, is the atmosphere. It’s unlike anywhere else—filled with authentic Thai trinkets, cultural pieces, and beautiful artwork that the family has collected over the years. From intricate decor to unique, one-of-a-kind items, it feels more like stepping into someone’s home or a small museum of Thai culture than a typical restaurant.

I ended up staying for over two hours, talking and laughing with the owner, and it honestly made the experience even better. You don’t get that kind of warmth and connection in most places.

Bottom line: come with patience, and you’ll be rewarded with incredible food, a rich cultural atmosphere, and a genuinely memorable experience.

Atmosphere: 5

Food: 5

Service: 5

Benjamin Briggs

Excellent food and service. The yellow curry is delicious and the crispy pork was flavorful and actually crispy! Will definitely return.

Food: 5

Service: 5

Lauren Ebley

Wish I could leave zero stars. The food is good but this restaurant cannot handle any sort of traffic. Placed an order last week via door dash and over an hour after the DELIVERY time it was cancelled. Placed a redemption order tonight for pickup, called the restaurant to confirm they could take the order, which they did. Order was placed at 5:15p and was supposed to be ready at 6:00p. Currently standing in the restaurant at 6:35p and the order is not ready. Incredibly frustrating. They should not accept takeout orders period. Unfortunately, I will never patron this business again.

Update: received my order at 6:40p and it was missing an item. I chose not to go back because it honestly wouldn’t be worth waiting for a refund or remake.

Queen B

Best Thai in town!

Atmosphere: 5

Food: 5

Service: 5

Tyler Yungmann

Great atmosphere here, very nice dining room. Awesome authentic options and they actually make things hot here! They didn't have Thai basil this time due to a shortage, but we will be back! I had the green curry hot and it was the perfect nearly crying spice level (I am used to heat) with a nice coconut milk flavor (not too much)

Atmosphere: 5

Food: 5

Service: 5

Rosalie Hinke

Soooooo good, my boyfriend and I tried this place for the first time a few weeks ago and we’ve already been back twice! Absolutely delicious food, great service, and they’re super good with dietary restrictions (boyfriend is allergic to nuts).

Atmosphere: 5

Food: 5

Service: 5

P H

Really amazing staff. Friendly and funny. Food was delicious, could not put the fork down. Food does take its time to come out but it’s worth the wait.

Atmosphere: 5

Food: 5

Service: 5

G Led

Terrible experience ordering food from this restaurant. Ordered online and received updates on the order and it was ready. Showed up to the restaurant and they tell me the order was cancelled because they were “too busy”. Asked why they did not inform me so we did not wait an hour and could have ordered from some place else. They said “sorry, but you can try again tomorrow”, HA! They were so busy with 3 diners in the restaurant, they probably did us a favor as I am confident the food was likely worse than their service.

Will never order from them again, many other better options in the future.

Atmosphere: 1

Food: 1

Service: 1

John Smith

We waited 45 minutes, went to the store then right when we got to the restaurant they said they canceled the order. No call, no nothing.

Atmosphere: 1

Food: 1

Service: 1

Natalia

What a terrible experience! The atmosphere there is so heavy and negative that even my children felt it. The food was mediocre, and they took 35 minutes to serve two dishes, and we were the only ones there. I absolutely do not recommend this place. I didn't leave a tip because the service was awful, and the woman who served us came running after us, angry, saying we had to clean the table ourselves! 🤣🤣 This experience there was traumatic.

Atmosphere: 1

Food: 1

Service: 1

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