The waitresses rather sipping coffee than cleany the areas
Atmosphere: 1
Food: 1
Service: 1
Nicole R.
This Starbucks is so inconsistent and does not make their drinks to Starbucks standards. Everything I order here is incorrect. I'm not sure if something is wrong with their espresso machine, but any espresso drinks they make are extremely short on the expresso and very heavy on the milk. It's so disappointing to pay $6-9 for a drink and have it be incorrect and straight up not good. When I have asked whether my drink can be remade, I am told it was made correctly and that I am wrong, or given attitude otherwise. They never offer to remake it correctly. Most of the employees are friendly, but the quality of the drinks here is TRASH.
Food: 1
Service: 3
Fabiana Perera
Came super early in the morning. Place was spotless and reasy for service. Alex and her coworker are the best, kindest baristas I have ever come across.
Atmosphere: 4
Food: 4
Service: 5
kayla burnette
The food was good. The drink order was messed up twice. We wanted water in our refreshers but they added lemonade. This is a problem because my mom can't have lemonade because of the acidity. Also your better off asking for now ice because they fill the entire cup with ice, wayyyy past Starbucks' recommended line on their cup.
Atmosphere: 4
Food: 2
Service: 4
Danny Lampton
Bro ya’ll need help with staffing, bad, or else this general Starbucks slide will continue. Just took 20 mins for a grande iced americano + splash of vanilla sweet cream with virtually no line; and when I finally received the drink it was wet all over the top, and had waaay too much cream in it. Struggling to drink it right now. Please wake up ya’ll and find a balance between proper staffing and unrushed drinks.
Atmosphere: 4
Food: 1
Service: 2
James F Edwards
Good service
Atmosphere: 4
Food: 4
Service: 4
T Varga
I ordered the new Iced Energy Drink this morning in the tropical flavor. I had the same drink at another Starbucks over the weekend. The one I got from the Omni Starbucks was watered down and weak. I tried to tell him that it looked weak. 3 so-called "baristas" argued that it was perfectly made. I tasted it, and it was weak, and again, they just wanted to argue how perfectly it was made and "that's how you make it." This after watching 2 of them read the directions because they hadn't made one before. The food is decent, but that's easy enough because all the workers have to do is stick it in a convection oven. That's the only reason this gets 2 stars. I'll just stop at WaWa for breakfast and a Celsius for now on.
Atmosphere: 1
Food: 4
Service: 1
Aysha Dysick
This is the worst Starbucks I have ever visited. The lack of attention to customers after ordering is disturbing! Myself and 2 other people ordered drinks and after ordering the staff engaged in long conversation where they all laughed and encouraged another staff to try a drink. After laughing with each other for a few the manger jokingly stated “ okay let’s get back to work and stop playing around” and proceeded to laugh and go to the back.At this point no one started to make our drinks yet and the other costumer asked for her money back and stated I have things to do and y’all just playing having convos! I wanted to ask for my money back so bad but I really wanted my drink! Worst service EVER! I felt like I was being pranked!
Atmosphere: 1
Food: 2
Service: 1
Haley Krulish
CHARLIE is the best! He makes our mornings so much brighter! Exactly what this starbucks needed! :)
One of the worst Starbucks in the Richmond VA area. I live relatively close and this location is convenient for me to stop into but I will not be returning. The workers will intentionally ring in orders in a way that makes your coffee more expensive than it regularly is. I also over heard a male barista say that he likes to try and “mess up at least one thing” on each persons drink to see their reaction. Of course after I got my coffee from him, it was indeed messed up. I tried to get it remade but they assured me that it was made correctly and remaking it would only result in the same tasting drink. Do not waste your time or money going to this location, I know I won’t be.
Atmosphere: 1
Food: 1
Service: 1
Michelle
One of the worst Starbucks in the Richmond VA area. I live relatively close and this location is convenient for me to stop into but I will not be returning. The workers will intentionally ring in orders in a way that makes your coffee more expensive than it regularly is. I also over heard a male barista say that he likes to try and “mess up at least one thing” on each persons drink to see their reaction. Of course after I got my coffee from him, it was indeed messed up. I tried to get it remade but they assured me that it was made correctly and remaking it would only result in the same tasting drink. Do not waste your time or money going to this location, I know I won’t be.
The waitresses rather sipping coffee than cleany the areas
Atmosphere: 1
Food: 1
Service: 1
This Starbucks is so inconsistent and does not make their drinks to Starbucks standards. Everything I order here is incorrect. I'm not sure if something is wrong with their espresso machine, but any espresso drinks they make are extremely short on the expresso and very heavy on the milk. It's so disappointing to pay $6-9 for a drink and have it be incorrect and straight up not good. When I have asked whether my drink can be remade, I am told it was made correctly and that I am wrong, or given attitude otherwise. They never offer to remake it correctly.
Most of the employees are friendly, but the quality of the drinks here is TRASH.
Food: 1
Service: 3
Came super early in the morning. Place was spotless and reasy for service. Alex and her coworker are the best, kindest baristas I have ever come across.
Atmosphere: 4
Food: 4
Service: 5
The food was good. The drink order was messed up twice. We wanted water in our refreshers but they added lemonade. This is a problem because my mom can't have lemonade because of the acidity. Also your better off asking for now ice because they fill the entire cup with ice, wayyyy past Starbucks' recommended line on their cup.
Atmosphere: 4
Food: 2
Service: 4
Bro ya’ll need help with staffing, bad, or else this general Starbucks slide will continue. Just took 20 mins for a grande iced americano + splash of vanilla sweet cream with virtually no line; and when I finally received the drink it was wet all over the top, and had waaay too much cream in it. Struggling to drink it right now. Please wake up ya’ll and find a balance between proper staffing and unrushed drinks.
Atmosphere: 4
Food: 1
Service: 2
Good service
Atmosphere: 4
Food: 4
Service: 4
I ordered the new Iced Energy Drink this morning in the tropical flavor. I had the same drink at another Starbucks over the weekend. The one I got from the Omni Starbucks was watered down and weak. I tried to tell him that it looked weak. 3 so-called "baristas" argued that it was perfectly made. I tasted it, and it was weak, and again, they just wanted to argue how perfectly it was made and "that's how you make it." This after watching 2 of them read the directions because they hadn't made one before. The food is decent, but that's easy enough because all the workers have to do is stick it in a convection oven. That's the only reason this gets 2 stars. I'll just stop at WaWa for breakfast and a Celsius for now on.
Atmosphere: 1
Food: 4
Service: 1
This is the worst Starbucks I have ever visited. The lack of attention to customers after ordering is disturbing! Myself and 2 other people ordered drinks and after ordering the staff engaged in long conversation where they all laughed and encouraged another staff to try a drink. After laughing with each other for a few the manger jokingly stated “ okay let’s get back to work and stop playing around” and proceeded to laugh and go to the back.At this point no one started to make our drinks yet and the other costumer asked for her money back and stated I have things to do and y’all just playing having convos! I wanted to ask for my money back so bad but I really wanted my drink! Worst service EVER! I felt like I was being pranked!
Atmosphere: 1
Food: 2
Service: 1
CHARLIE is the best! He makes our mornings so much brighter! Exactly what this starbucks needed! :)
Atmosphere: 5
Food: 5
Service: 5
solid like a
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I miss you like a dream I had, a long long time
Atmosphere: 5
Food: 5
Service: 5
One of the worst Starbucks in the Richmond VA area. I live relatively close and this location is convenient for me to stop into but I will not be returning. The workers will intentionally ring in orders in a way that makes your coffee more expensive than it regularly is. I also over heard a male barista say that he likes to try and “mess up at least one thing” on each persons drink to see their reaction. Of course after I got my coffee from him, it was indeed messed up. I tried to get it remade but they assured me that it was made correctly and remaking it would only result in the same tasting drink. Do not waste your time or money going to this location, I know I won’t be.
Atmosphere: 1
Food: 1
Service: 1
One of the worst Starbucks in the Richmond VA area. I live relatively close and this location is convenient for me to stop into but I will not be returning. The workers will intentionally ring in orders in a way that makes your coffee more expensive than it regularly is. I also over heard a male barista say that he likes to try and “mess up at least one thing” on each persons drink to see their reaction. Of course after I got my coffee from him, it was indeed messed up. I tried to get it remade but they assured me that it was made correctly and remaking it would only result in the same tasting drink. Do not waste your time or money going to this location, I know I won’t be.
Atmosphere: 1
Food: 1
Service: 1
Slow wait for coffee.
Atmosphere: 3
Food: 3
Service: 1
Very slow. Consistently screw up order.
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