Subway
4386 S Laburnum Ave, Richmond
(804) 222-3933
Recent Reviews
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Very rude lady saying dining is closed at 9:17 pm when my kid wanted to sit on chair, I came to pickup my online order . They should talk nicely to customer so they won’t be scared to come again.lady was rude and man did my wrong order wheat was not available he decided to use white without asking me that if I’m allergic to it or no
Fresh veggies everytime 😋 I just want to acknowledge one of your employees named Greg ! Greg is very professional, kind and makes my veggie sub perfectly, making sure that the veggies are covering every inch of the bread 🙏🏾 He's very personable and has excellent customer service! Thank you so much Greg!!
Atmosphere: 5
Food: 5
Service: 5
The staff is great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All-Pro Sweet Onion Chicken Teriyaki
Sub was not good made me sick was in bathroom all night
Atmosphere: 2
Food: 2
Service: 2
I just had the most pleasant experience with Gregory. He was polite and attentive. His demeanor was welcoming. His service was better that many servers or waitstaff at the surrounding restaurants. I’ll definitely be back.
Atmosphere: 5
Food: 4
Service: 5
I have been a frequent visitor to this establishment for many years and have had both positive and negative experiences. There was a period when I stopped coming here due to the extremely rude behavior of a particular male staff member. However, I have recently resumed my visits because he is no longer employed here. I am basing this review solely on my most recent experience.
Upon entering the store, I noticed two unattended children sitting at a table. The cashier, who I believe was their mother, was conversing with them in their native language. The employee who prepared my sandwiches seemed preoccupied with observing whether her, I'm assuming boyfriend, had left the premises, frequently glancing out the window looking for him. In the midst of making someone's sandwich, she stopped to check her cell phone for a text message. Furthermore, she engaged in conversation with her boyfriend, disregarding the presence of customers.
Atmosphere: 3
Food: 4
Service: 2
The two people working there today 10/12 between 3-3:30PM don’t need to be working there no more. Very slow, unprepared and my sandwich fell apart.
Food: 2
Service: 2
Subs fresh. A great variety of meat. Try the Beast! (Pic has extra meat). It's official, we now have Subway Saturdays.
Atmosphere: 5
Food: 5
Service: 5
The server I dealt with didn't speak very good English, and made me dictate every detail even when I ordered from the menu with no alterations. On my one custom sandwich, he added ingredients that I didn't ask for the moment I turned away to check the sauce options. On top of all of that, I got mild food poisoning from their grilled chicken. Subway may be a nice chain, but I won't be returning to this location.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Fiery Meatball
I ordered the chicken wrapped and it was great.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place is a waste of time. Waited 20 minutes before going to pick up my 2 subs and and 2 cookies. They still weren't ready even though the app said otherwise. Employee was extremely rude when I asked about my order. Waited 15 more minutes and ended up leaving empty-handed.
Atmosphere: 1
Food: 1
Service: 1
The tuna sub in the lady whoever she is that fix them she give you enough tuna you can taste it awesome job
Atmosphere: 5
Food: 5
Service: 5
The sub was good. There is a language bearer. The cashier don't speak English.Was running out of mayo.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: All-American Club, Subway Club
WARNING INFESTATION:Me and my husband wanted some Subway, so we went to the one down the street. When we got there, one worker was on a smoke break, which is fine, but when she came back in, she didn't even wash her hands! The other worker seemed highly annoyed that we were even there and that we interrupted her conversation. The food looked like it had been sitting out forever, and there was a dead cockroach on the floor! If you see roaches during the day, you know there's an infestation. I would never recommend this Subway to anyone!
Atmosphere: 1
Food: 1
Service: 1
Always a pleasant experience when I visit this location. Sandra is awesome and always has warm cookies for me. Keep up the good work crew.?
Atmosphere: 5
Food: 5
Service: 5
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