The Cheesecake Factory
11800 W Broad St, Richmond
(804) 364-4300
Customers' Favorites
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Recent Reviews
Food was great but we waited approximately 1 hour and 45 minutes for a table for 6 adults and two children after being told an hour when we checked. There was no apologetic language from the hostess about the long wait just “ we will seat you as soon as they finish wiping those tables” after waiting 105 minutes. Don’t live in Richmond and one of our guests specifically requested we eat there. Very unlikely would drive down again.
I got my free piece of cheesecake with my rewards for my birthday. I got the Triple Berry Bliss, and oh, was it blissful. It has cake and cheesecake in it. I like the contrast. I also loved the berries. It was huge, too! I would definitely pay full price for a piece again!
I also got the Parmesan Truffle Fries. They were good, and I am picky with my fries. It comes with a lot too.
It also came with two pieces of fresh bread for free! I think...
I also got the Parmesan Truffle Fries. They were good, and I am picky with my fries. It comes with a lot too.
It also came with two pieces of fresh bread for free! I think...
We got our bread from Anthony B. and he was mad funny and nice and actually leveled up the experience. He actually made our night you would not catch us making these reviews for nothing. We were genuinely inspired by his service. Give this guy a raise bro you're not going to get a good ahh waiter like him again ❤️🩹