Wendy's
$ • Fast Food, Burgers
Hours:
5620 Hopkins Rd, Richmond
(804) 256-7871
About Wendy's
Customers' Favorites
Wendy's Reviews
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I HATE this location with a passion. There could be absolutely nobody in line and it still takes 20 minutes before somebody even takes your order. Employees are rude and customer service is horrible.
worst customer service by a manager
Ratings
Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 6:30AM - 6PM |
| Thursday | Closed |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
People in Richmond Also Viewed
Wendy's restaurant has both positive and negative aspects, according to customer reviews. The service is generally described as good, with staff being patient, pleasant, and thorough in explaining menu items. However, cleanliness of the establishment is a recurring issue, with customers reporting difficulty finding clean tables.
In terms of food, there are mixed experiences. Some customers report receiving their orders as requested, while others mention issues with incorrect meal items in their orders. Specifically, there have been complaints about receiving spicy chicken nuggets when ordering regular ones.
Additionally, customers have reported long wait times, with one customer even mentioning the car behind them gave up in the drive-thru. There have also been discrepancies between menu board prices and charged amounts, with customers paying more than the advertised price. Despite these issues, some customers continue to visit this Wendy's location due to its convenience.