Wingstop

4501 S Laburnum Ave, Richmond
(804) 226-1061

Recent Reviews

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Kory Caldwell

I really hope this location gets it together. Our sauces are constantly missing and we even pay for extra so it's honestly been over 10$ worth that we've never received
Sad to say but if they don't find people who can remember to put sauce in a bag we will have to order elsewhere. The sauce is part of the reason we order there..

Food: 4

Service: 1

Anaiya Cotton

this specific wing stop gave me food poisoning never in my life will i ever eat here again.

Atmosphere: 3

Food: 1

Service: 3

Malik Walker

It seems like they were rationing on the sauces my wings were almost sauce-less as if i got regular plain wings .Therefore they lacked soo much flavor.Very disappointing

Food: 2

Service: 3

Greene DoubleR

Custmer service is subpar with in this entire mall area and this wing stop is no better. I often travel 10 minutes further to the next county for the same meal just to have a better experience custmer service wise.

Atmosphere: 3

Food: 3

Service: 2

A-n-R Me

The young men were respectful and held the door for me to walk in. Good customer service with the staff.

Atmosphere: 5

Food: 5

Service: 5

Janaya's Vizzion

I paid for a drink $5 and didn't get it.

James Wine

Nyliq took care of me and my family. Great customer service

Atmosphere: 5

Food: 5

Service: 5

Danielle Johnson

7-15-25 has to be the worst experience I’ve ever had. I placed my order online at 5:45 for 40 lemon pepper wings through the app. It says my order will be ready between 6:07-6:21. I get there at 6:30, the place is full, no one acknowledged me. So I stand patiently waiting, for over 30 minutes. I get my order, get home only 20 wings in the bag not 40, I call to let them know, I was immediately placed on hold. On hold for 10 minutes then the phone hangs up. I call right back, ask for the manager, Gabriella states she is the manager. I explain the situation. She says come back and get the rest of my order, I said how will I be compensated, she said come get my order and I can get the same order tomorrow on the house. I said I’m on my way there be there in 8 minutes, will my chicken be ready she says yeah. I get there the place is still crowded, my chicken NOT ready. So finally, I say where is my chicken. She brings me 10 wings, I said it’s supposed to be 20. I get the other 20, and go back home to finally eat dinner at 8, when I ordered the food at 5:45. I bet you Gabriella won’t honor her word and provide my order tomorrow for free.

Atmosphere: 1

Food: 5

Service: 1

Dee Huncho

Ordered the boneless 20pc dinner and was supposed to get a 10px wings from here . Was supposed to be 10 mango habanero and 10 spicy Korean Q , fries With 10 bbq wings . I received a total of 8 boneless wings “ 4 of each flavor “ with sauce literally thrown on it not tossed at all , wings were so old you and dry , tasted like they’d been refried after sitting for who knows how long also with sauce just thrown on them . The fries looked one step away from being mashed potatoes which was just mashing them . They gave me the ranch cups I paid for though……. But not the food ……..

Food: 1

Service: 1

A Pa

The employee that took my order made a great suggestion about the food and the food was wonderful! Thank you John!

Atmosphere: 5

Food: 5

Service: 5

Tationa

10/10!! Recommend!!

Atmosphere: 5

Food: 5

Service: 5

Brian Champion

My family and I eat here once a week! Our favorite Chicken place

Atmosphere: 5

Food: 5

Service: 5

TSMFOTP INC

They get me right every time!!!!!

Atmosphere: 5

Food: 5

Service: 5

Kerri Beard

Put an order in on DoorDash and everything went through the driver went to pickup the food and they told them they didn’t have it mind you door dash left it go through so they were still obviously open! If I would have walked in @11:55 yall would have served me so let’s not be lazy and do our jobs!

Baylee Wilson

Ordered through door dash. The fries were cold but the chicken was amazing. Loved the Korean styles ones. Their ranch is also amazing

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Garlic Parmesan Boneless, Spicy Korean Boneless

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