Wingstop
7003 Three Chopt Rd, Richmond
(804) 906-9464
Recent Reviews
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This location was fast and friendly! Wayyyyy better then the staples mill one.
Atmosphere: 4
Food: 5
Service: 5
Absolutely fantastic. The best Wing Stop I've ever been to. I hope the owners and managers continue to run the establishment as well as it's being run, now.
Atmosphere: 5
Food: 5
Service: 5
I got very good scrumptious delicious food for my empty tummy then i got a good bathroom experience
Atmosphere: 5
Food: 5
Service: 5
Customer service was great. Food was hot and fast. Brian Champion is the best. Thank you for your hard work.
Atmosphere: 5
Food: 5
Service: 5
Customer service was great. The atmosphere was the best. The general manager Brian champion personally assisted me with my order and my needs great job. Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
I had to come back and update my review. I was honestly shocked—in the best way—when the Regional Manager, Brian Champion, personally called me today in response to my original review below. I had previously given this restaurant one star because customer service means everything to me. Brian’s call completely changed my experience. He listened, took my concerns seriously, and provided truly exceptional customer service. Because of that, I’m upgrading my review to four stars. Thank you, Brian, for reaching out and showing that customer feedback really does matter. See photo below
Previous post
If you want great delivery do not use this place. The food was cold. I did get my drinks and the driver told me it didn’t come with my combo yet I paid for it. I called the restaurant and the manager didn’t have the The courtesy to even get on the phone with me. The worker came back to the phone and said we’ll give you credit for your sodas. The food did not taste good so I just wasted $50. Never again.
Food: 1
Service: 5
New Location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 6 PC Wing Combo, Cheese Fries, Side of Flavor, Chicken Sandwich, Chicken Sandwich Combo, Seasoned Fries, Triple Chocolate Chunk Brownie, 10 PC Wing Combo, 15 Crispy Tenders, Louisiana Voodoo Fries, Cajun Fried Corn, 4 Crispy Tenders, 6 PC Crispy Tender Meal for 2, 50 PC Party Pack, 3 PC Crispy Tender Combo, 40 PC Group Pack, 30 PC Crew Pack, Cheese Sauce, 10 Wings
The restaurant is clean and the staff is friendly! Tho is my favorite location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 6 PC Wing Combo, Cheese Fries, Side of Flavor, Chicken Sandwich, Chicken Sandwich Combo, Seasoned Fries, Triple Chocolate Chunk Brownie, 10 PC Wing Combo, 15 Crispy Tenders, Louisiana Voodoo Fries, Cajun Fried Corn, 4 Crispy Tenders, 6 PC Crispy Tender Meal for 2, 50 PC Party Pack, 3 PC Crispy Tender Combo, 40 PC Group Pack, 30 PC Crew Pack, Cheese Sauce, 10 Wings
Food was fresh and tasty 👍🏽
Atmosphere: 5
Food: 5
Service: 5
Super super super slow and disorganized, but they are new so might improve. Took 20 minutes longer then the web site said when I ordered.it, people standing around looming.lost, lobby full of upset people.
Staff was friendly and it's a brand new place so they might get it together, food was ok and a good value
Atmosphere: 5
Food: 4
Service: 2
Restaurantji Recommends
Placed a pick up order, got home and realized they didn’t include a 5pc corn we had ordered. Called the store, told them what happened. Manager Malik? Came on and was polite and asked if I would like to come in and get the food and if I would like a refund. I asked for a refund, he then proceeded to tell me that his system wasn’t working and asked if I could come in tomorrow to receive my refund. I asked why I had to come in to receive the refund and he said they have to physically swipe the card…so they forgot an item I paid for and then require you to come back to the store no matter what.
I told him that is a ridiculous policy and said forget it and that was it. Food we got was as expected but I’ll be continuing to order from Staples Mill location where they’ve never gotten our order wrong and hope that we won’t be subjected the ridiculous policy if something is forgotten.
Atmosphere: 3
Food: 4
Service: 1
They just opened and they are friendly, clean, positive, upbeat, clean, and fun. My order was hot, fresh and correct. This loctaion has just opened so i hooe they continue this momentum. I use to work for wingstop 6 years ago and we always had this upbeat, and its nice to see it continue. Great job EVERYONE.
Atmosphere: 5
Food: 5
Service: 5
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