Zaxby's Chicken Fingers & Buffalo Wings
$ • Chicken, Chicken Wings, Fast Food
Hours:
4798 S Laburnum Ave, Richmond
(804) 658-1480
About Zaxby's
Customers' Favorites
Zaxby's Reviews
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I never had Zaxby's until my fiance started working in Richmond.. he took pics of him on the his lunch break and brought me a drink back... SMH...I would make him ride down on the weekends (his day off) just to eat there after I finally tried it.. now we live in Richmond...I can't get enough!! Everything is so delicious! And if you haven't had it yet, you really are missing out 😉 my favorite is the wings and things.. sweet and spicy!!
Zaxbys on laburnum gave me raw chicken with bread harder than a rock and refused to refund my money talking about they can remake it ummm no thanks!! I refuse to eat there ever again!!! 🤮🤬
Ratings
Menu
Hours
| Monday | 10:30AM - 10:45PM |
| Tuesday | 10:30AM - 10:45PM |
| Wednesday | 10:30AM - 10:45PM |
| Thursday | 10:30AM - 10:45PM |
| Friday | 10:30AM - 10:45PM |
| Saturday | 10:30AM - 10:45PM |
| Sunday | 10:30AM - 10:45PM |
Zaxby's Chicken Fingers & Buffalo Wings is a popular restaurant that offers a variety of chicken-based dishes. The staff is generally described as fantastic, with one customer praising the lady at the counter for making them unsweetened tea. The food always comes out hot, and the service is usually fast and efficient, especially at the drive-thru. Customers have appreciated the quick and professional associates who ensure their orders are ready promptly. The chicken is typically praised for its quality, with some customers mentioning that it is juicy and flavorful, particularly the Signature Club Chicken Sandwich and boneless wings.
However, there have been mixed experiences with the service and food quality. Some customers noted that the lady at the counter seemed to be having a bad day, possibly due to issues with the soda fountain, and that the service can be a bit slow or confusing at times. The menu items, such as the grilled chicken steak subs, have received mixed reviews, with one customer reporting that the subs had barely any meat and included chicken skin. There are also comments about the overall price being a little high. While some customers found the food to be excellent and the teamwork impressive, others felt the service could be better, and one described the crew as a "party crowd" seemingly unconcerned about quality or customer satisfaction. Despite these issues, the overall experience at Zaxby’s is generally positive, especially for those seeking quality chicken in a casual setting.