Black Birch Restaurant and Tap House

3315 Ordway Dr NW, Roanoke
(540) 362-4500

Recent Reviews

Tina B.

Had a really nice meal here! Whitney was our server and bar tender and she did a great job. We had mozzarella sticks that were light and tender and then the fish and chips were flakey and delicious. The booth we had was really comfortable and the place was clean, airy and spacious. We'll come again!

Michelle Hercules

Whitney and Stevie were great, my Dad and I both got burgers. They were super juicy and delicious!! Definitely a fair price and a nice clean environment. I love this place, we have lived at this hotel for about 3 months and I definitely recommend this spot! Brownie Sunday was pretty and delicious!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Brownie Sundae

Theresa Nunez - Norman

During our stay at the Candlewood, we decided to dine at the hotel restaurant to save ourselves the hassle of venturing out with the kids. We were pleasantly surprised by the quality of our meal, thanks to the chef working that evening.I opted for the sirloin salad, and it was a true delight. The combination of tender steak, creamy blue cheese, crisp lettuce, and the delightful vinaigrette dressing created a harmonious blend of flavors. I thoroughly enjoyed every bite and found it to be a perfect choice.My husband decided to try the burger, and he was blown away by its taste. The burger was bursting with flavor and exceeded all expectations. It was everything you could desire in a burger and more. We couldn't have asked for a better burger experience.As for our kids, they ordered grilled cheese sandwiches. Both of them absolutely loved their meals, and I had the chance to try a bite of my son's sandwich. For a simple grilled cheese, it was remarkably delicious. The butter was perfectly spread, creating a crispy exterior, and the cheese was just the right amount, resulting in a satisfying and comforting treat.Throughout our dining meal, we interacted mainly with our friendly waitress, i believe her was is Whitney. She provided exceptional service and went out of her way to make our children feel welcome and at ease. Her warm demeanor added to the overall positive experience we had at the restaurant.Considering that this was a hotel restaurant, our experience exceeded our expectations. The skill of the cook, the flavorful dishes, and the friendly service made it a memorable dining experience. If you find yourself staying at the Candlewood, I highly recommend giving this restaurant a try.Kid-friendliness: We didn't see highchairs, but the staff was very friendly to my kids.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Burger

Ruth B.

Great menu choices. Best for parties of two as the restaurant is extremely crowded, and space is limited.

Theresa Norman

During our stay at the Candlewood, we decided to dine at the hotel restaurant to save ourselves the hassle of venturing out with the kids. We were pleasantly surprised by the quality of our meal, thanks to the chef working that evening.I opted for the sirloin salad, and it was a true delight. The combination of tender steak, creamy blue cheese, crisp lettuce, and the delightful vinaigrette dressing created a harmonious blend of flavors. I thoroughly enjoyed every bite and found it to be a perfect choice.My husband decided to try the burger, and he was blown away by its taste. The burger was bursting with flavor and exceeded all expectations. It was everything you could desire in a burger and more. We couldn't have asked for a better burger experience.As for our kids, they ordered grilled cheese sandwiches. Both of them absolutely loved their meals, and I had the chance to try a bite of my son's sandwich. For a simple grilled cheese, it was remarkably delicious. The butter was perfectly spread, creating a crispy exterior, and the cheese was just the right amount, resulting in a satisfying and comforting treat.Throughout our dining meal, we interacted mainly with our friendly waitress, i believe her was is Whitney. She provided exceptional service and went out of her way to make our children feel welcome and at ease. Her warm demeanor added to the overall positive experience we had at the restaurant.Considering that this was a hotel restaurant, our experience exceeded our expectations. The skill of the cook, the flavorful dishes, and the friendly service made it a memorable dining experience. If you find yourself staying at the Candlewood, I highly recommend giving this restaurant a try.Kid-friendliness: We didn't see highchairs, but the staff was very friendly to my kids.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Burger

Theresa Nunez

During our stay at the Candlewood, we decided to dine at the hotel restaurant to save ourselves the hassle of venturing out with the kids. We were pleasantly surprised by the quality of our meal, thanks to the chef working that evening.I opted for the sirloin salad, and it was a true delight. The combination of tender steak, creamy blue cheese, crisp lettuce, and the delightful vinaigrette dressing created a harmonious blend of flavors. I thoroughly enjoyed every bite and found it to be a perfect choice.My husband decided to try the burger, and he was blown away by its taste. The burger was bursting with flavor and exceeded all expectations. It was everything you could desire in a burger and more. We couldn't have asked for a better burger experience.As for our kids, they ordered grilled cheese sandwiches. Both of them absolutely loved their meals, and I had the chance to try a bite of my son's sandwich. For a simple grilled cheese, it was remarkably delicious. The butter was perfectly spread, creating a crispy exterior, and the cheese was just the right amount, resulting in a satisfying and comforting treat.Throughout our dining meal, we interacted mainly with our friendly waitress, i believe her was is Whitney. She provided exceptional service and went out of her way to make our children feel welcome and at ease. Her warm demeanor added to the overall positive experience we had at the restaurant.Considering that this was a hotel restaurant, our experience exceeded our expectations. The skill of the cook, the flavorful dishes, and the friendly service made it a memorable dining experience. If you find yourself staying at the Candlewood, I highly recommend giving this restaurant a try.Kid-friendliness: We didn't see highchairs, but the staff was very friendly to my kids.

Margaret Frith

Kid-friendliness: Valladictor

Atmosphere: 1

Food: 1

Recommended dishes: Tuna Steak

Emily Goddard Smith

The food was good.Not a lot on the menuParking: No problem

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Mozzarella Sticks

John Greenway

Find quality food and a great selection. I'm s regular patron and I highly recommend them if you like an great meal and a great environment.

Atmosphere: 5

Food: 5

Service: 5

bryan Adams

Good food they just need to be open longer for food

Atmosphere: 4

Food: 5

Service: 4

Keshia Sequoyah

The weekday happy hour specials are the cheapest and best drinks in town. I highly recommend.

Atmosphere: 5

Service: 5

sactokw

Stayed 1 week for work as a Diamond member. The Candlewood Suite and the Holiday Inn are really just share one hotel. The front desk people are new and had difficulty with the computer and didn’t seem to know much about the amenities and benefits of different IHG status level. The hotel seems to be undergoing renovation and looks fairly new. PROS: Fairly big suite with nice kitchen (large fridge and microwave), new looking and clean room, fairly quiet, strong toilet, nice hot breakfast at the restaurant/bar (comp for Diamond member). CONS: very weak shower water pressure, terrible toilet paper, was not rewarded Green bonus points for not using housekeeping. Overall, more good than bad, but they really need to do something about the shower water pressure.

Tracy P.

Restaurant is in the Holiday Inn just past the lobby. Great after a long day at work. The bar is well stocked for beer and mixed drinks. I didn't try wine selection, but it's available. I got the sirloin salad, cooked perfectly medium. It was at least 8 oz steak on bed one mixed greens with parm cheese ciabatta. Side of cheddar mashed potatoes was delish. Brian V. At the bar and cook (because women cooks are the best) were so gracious. Definitely recommend if you're in the hotels nearby. Easy walk from Residence Inn.

Landon Pannell

Good nachos and good service

Lauren T.

This food is amazing!! Chicken tenders are amazing, panini delicious and nachos are some of my favorites that I've ever had. The staff is also on point. Don't pass up eating here. I wish I had a picture of the food but my family devoured it within minutes.

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Black Birch Restaurant and Tap House

3315 Ordway Dr NW, Roanoke, VA 24017
(540) 362-4500