Chick-fil-A
$ • Fast Food, Chicken Shop, Salad
Hours:
4110 Southern Hills Dr SW, Roanoke
(540) 989-2084
About Chick-fil-A
Customers' Favorites
Chick-fil-A Reviews
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I have given this location multiple tries and it has gone from bad to worse. The staff is not friendly and some are actually rude. Today, 8/26/24, there was no consistency on which lane was served through the drive through (I was skipped over as the left lane was served a couple times), the staff person taking the order was rushing me even tho there was no one behind me or the other car in the next lane, and never asked if I wanted any sauces, kept asking “anything else?”...read full review
What started off not so great had more than a great ending. I had ordered catering pick up for my son’s birthday party. My husband went to pick up the order at the pick up time but the food was not ready. He was provided several large bags and told all food was included. When he arrived home with the food I realized half the order was missing and there were no sauces or dressings. I called to ask if they could please deliver the order as we had 20 people in the house and were...read full review
Ratings
Menu
Hours
| Monday | 6:30AM - 10PM |
| Tuesday | 6:30AM - 10PM |
| Wednesday | 6:30AM - 4PM |
| Thursday | Closed |
| Friday | 6:30AM - 10PM |
| Saturday | 6:30AM - 10PM |
| Sunday | Closed |
Chick-fil-A is known for its wonderful customer service, both in-person and through their efficient app. The restaurant offers a variety of chicken sandwiches, and the staff is friendly, attentive, and seems genuinely happy to serve customers. The parking lot has plenty of spots and is easy to navigate, even when the drive-thru line is long. Dining parties can expect fast, hot, and accurate food orders. The restaurant consistently provides great service and food quality, making it a place customers trust and feel good about eating at.