Very dishonest place. Last time I came through, in was upcharged for a water bottle. After I paid they informed me that they didn't have water bottles available. Today I went through, giving them a second chance, and they give me a warm water bottle. So now I get to eat my food with no drink and I can enjoy this water in 8 hours after it has cooled and I get off work! You just lost a customer over water!
Atmosphere: 4
Food: 3
Service: 1
Brandon
This used to be an affordable place to eat. Now its nearly $10 after taxes for a cookout tray. My big double patties were the size of sausage patties. 1 patty covers half the bun. Very small portions. After many years of being 1 of my favorites I will never return. I can get a half lb burger and fries for $10 from cheddars and many other finer places with way bigger portions. I no longer find value eating here. I hope corporate reads this!
Atmosphere: 1
Food: 1
Service: 1
John Vinblad
Great burgers, good variety on shakes
Atmosphere: 4
Food: 5
Service: 5
Amra Kolenda
Just tired of the attitude and the fries being sooo damn soft and saggy I mean if you don't like your job the go elsewhere... food there is not what it was a couple years ago and the attitude from the window workers are shitty I think km done with cookout
Atmosphere: 1
Food: 1
Service: 1
WTH
Fast tastey food. Low wait time VERY affordable compared to nearly every fast food.
Atmosphere: 3
Food: 4
Service: 4
James Lindley
Best Southern fast food around. Pulled pork sandwiches, grilled burgers, and hot dogs.
Recently, my husband and I wound up staying in a hotel near Roanoke. I remembered getting milkshakes with my son near there when we were driving cross country. I told my husband that those were the best milkshakes I had ever had. We decided to find the Cook Out restaurant and went through their drive thru. The milkshakes did not disappoint!
Food: 5
Service: 5
Jamie Nossal
Lousy milkshake. Just base ice cream and flavoring. Tasteless. Service sucked, the girl at the register was so disinterested, I thought I was going to have to put the order in myself.
Never visited a Cook Out before, not likely to again.
Atmosphere: 4
Food: 2
Service: 1
Annalise Lee
The food was so cheap, hot, fresh, and we barely waited for the food to come out!
Atmosphere: 5
Food: 5
Service: 5
Chan D
I understand that it's busy. Staff can be short and impolite. They usually get my sauces incorrect if any. I go infrequently but when I do no smiles. No thank you. No you're welcome. Nothing.
Very dishonest place. Last time I came through, in was upcharged for a water bottle. After I paid they informed me that they didn't have water bottles available. Today I went through, giving them a second chance, and they give me a warm water bottle. So now I get to eat my food with no drink and I can enjoy this water in 8 hours after it has cooled and I get off work! You just lost a customer over water!
Atmosphere: 4
Food: 3
Service: 1
This used to be an affordable place to eat. Now its nearly $10 after taxes for a cookout tray. My big double patties were the size of sausage patties. 1 patty covers half the bun. Very small portions. After many years of being 1 of my favorites I will never return. I can get a half lb burger and fries for $10 from cheddars and many other finer places with way bigger portions. I no longer find value eating here. I hope corporate reads this!
Atmosphere: 1
Food: 1
Service: 1
Great burgers, good variety on shakes
Atmosphere: 4
Food: 5
Service: 5
Just tired of the attitude and the fries being sooo damn soft and saggy I mean if you don't like your job the go elsewhere... food there is not what it was a couple years ago and the attitude from the window workers are shitty I think km done with cookout
Atmosphere: 1
Food: 1
Service: 1
Fast tastey food. Low wait time VERY affordable compared to nearly every fast food.
Atmosphere: 3
Food: 4
Service: 4
Best Southern fast food around. Pulled pork sandwiches, grilled burgers, and hot dogs.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Burger and Fries, Fries, Burger, BBQ, Sandwich, Quesadilla, Corn Dog, Hushpuppies, Hot Dog, BBQ Sandwich, Float, Cajun Chicken, Chicken Quesadilla, Double Burger, Grilled Chicken
Recently, my husband and I wound up staying in a hotel near Roanoke. I remembered getting milkshakes with my son near there when we were driving cross country. I told my husband that those were the best milkshakes I had ever had. We decided to find the Cook Out restaurant and went through their drive thru. The milkshakes did not disappoint!
Food: 5
Service: 5
Lousy milkshake. Just base ice cream and flavoring. Tasteless. Service sucked, the girl at the register was so disinterested, I thought I was going to have to put the order in myself.
Never visited a Cook Out before, not likely to again.
Atmosphere: 4
Food: 2
Service: 1
The food was so cheap, hot, fresh, and we barely waited for the food to come out!
Atmosphere: 5
Food: 5
Service: 5
I understand that it's busy. Staff can be short and impolite. They usually get my sauces incorrect if any. I go infrequently but when I do no smiles. No thank you. No you're welcome. Nothing.
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
Great food and milkshakes and they get you in and out pretty quick
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burger and Fries
Milkshakes! Go get you one.
Atmosphere: 3
Food: 3
Service: 4
We love Cookout
Atmosphere: 5
Food: 5
Service: 5
Best fastfood in town. Burger tastes like you cooked it at home on the grill
Atmosphere: 5
Food: 5
Service: 5
The drive thru is always fast.
Atmosphere: 5
Food: 5
Service: 5
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