Dunkin'

I was just chewed out the first time I ordered at this establishment? I’m still a bit confused as to why? They told me I’ve been there before and done this before and told if I order “this big” to come inside. This is legit the first time I’ve ever ordered from here and I ordered 3 meal deals, 2 tater tots and 2 morning wraps. I def don’t think this is a big order, but I’ve also never been here before. Maybe I look like someone they know I have no idea, but def won’t go there again. Would give 0 starts if I could. So rude for no reason.

Atmosphere: 1

Food: 3

Service: 1

I just would like to share that I come to Dunkin pretty much everyday with maybe missing one day and sometimes twice a day and for about 4 years. I have never encountered the rudeness that I have been experiencing lately from one lady that greets you in the drive thru to take your order. And as it has it I have encountered her pretty much every morning. She never says good morning or anything…” WE DONT HAVE DONUTS” “WHAT CAN I GET FOR YOU” that’s it and as I precede to order she then says “PULL AROUND” that’s it. No thank you no nothing and funny you never see her at the window, I guess for obvious reasons. Today I went there and ordered my coffee, encountered her rudeness, pulled up to get my coffee and left and went to drink my drink and it was so awful that had to throw it again as I didn’t have time to go back as I had to be at work. I always get the caramel crazed iced latte and I even checked the sticker to make sure that is what I ordered, and it was. It tasted like someone had put coffee in that was old as dirt with a smidge of milk and whip cream, which is not my drink. So, I am not one to complain but after multiple times and spending the amount of money I do there for what I always thought was so good, I now think it’s time to take my business elsewhere. I just wanted to bring this to the attention of whoever and for anyone else who has wasted their money on a lady that hates her job and is rude to customers.

Food: 1

Service: 1

This place is the deity of Dunkins. Not one other location can top the staff, service and attitude of this place. Entire team is great from 6:00AM until closing. Friendly and always on spot with my order. It's a daily stop for us including weekends and I don't see it changing anytime soon.

Kid-friendliness: It's a doughnut shop, of course it's kid friendly.

Wheelchair accessibility: Roll on in there, they'll get ya fixed up.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut, Dunkin' Energy, Bagel

THIS IS THE ONLY TRUE " DUNKIN- DONUTS " TO GO TO IN THE VALLEY! THESE GUYS ARE THE FRIENDLIEST AND OUTGOING GROUP OF PEOPLE WHO KNOWS WHAT GREAT SERVICE IS ALL ABOUT. PLUS THEY ARE " FAMILY " OWNED, NOT A FRANCHISE! ( IN MY BOOK THAT'S A DOUBLE PLUS!) GUESS YOU CAN TELL BY NOW I LOVE ❤️ EVERYTHING ABOUT THIS DUNKIN DONUTS 🍩! KUDOS 👏 AND, A BIG PAT ON YOUR BACK FOR A JOB OF EXCEPTIONAL, SERVICE WELL DONE! KEEP UP THE WONDERFUL WORK. HAPPY ❄️ ☃️ NEW YEAR AHEAD IN 2025' TO EVERYONE AT THIS DUNKIN DONUTS 🍩. SEE YOU SOON.

Wheelchair accessibility: ON A GERIATRIC WALKER WAS ACCOMODATED AND, OFFERED HELP, BY STAFF MEMBERS.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut, Dozen Donuts, Dunkin' Energy

Great job all around ty

Food: 5

Service: 5

Very good service and hit the spot while taking treats to the hospital for my aunt and Nana!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

It took a bit to be acknowledged by staff, but the place was clean and the donuts were fresh. They even had my favorite Bavarian creme donut! So good!

Kid-friendliness: I went in with 3 kids, it's family friendly.

Wheelchair accessibility: It's level with handicap accessible ramp to the sidewalk from the parking lot.

Atmosphere: 5

Food: 5

Service: 3

Best donuts

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut, Dozen Donuts, Croissant

I never fail to have a wonderful experience at this location! Staff is super friendly and makes sure my needs are met with a smile! Thank you all for all of your hard work! Shout out to gabby tho for real! They're the only ones I want making my coffee it's always spot on!!! <3

Atmosphere: 5

Food: 5

Service: 5

I never fail to have a wonderful experience at this location! Staff is super friendly and makes sure my needs are met with a smile! Thank you all for all of your hard work! Shout out to gabby tho for real! They're the only ones I want making my coffee it's always spot on!!! <3

Atmosphere: 5

Food: 5

Service: 5

Donuts were stale, service was terrible and unprofessional. The girl who said she was the manager was indifferent and rude.

Atmosphere: 1

Food: 1

Service: 1

Save your money. “Coffee” was almost white.

AMAZING STAFF and MNGT!!! Greeted by name most every morning, felt special until I realized they care enough to know all of the regulars! If they don't, they soon will. I like a few pieces of ice in my coffee, never have to ask, it's done. Use the mobile app and never have to wait, it's done. Best coffee in the valley in my opinion, and definitely better than the Bucks. These folks will brighten your day, make Monday feel like Friday!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Blend, Bagel

I don't know how often it happens but I came in about 10 minutes after the drive-thru was supposed to be open, screen blank. I pull up to window and lights on no sign of anyone.

Atmosphere: 1

Food: 1

Service: 1

Love this place ❤️

Atmosphere: 5

Food: 5

Service: 5