Firehouse Subs Towers Mall
$ • Sandwich Shops, Fast Food
Hours:
2019 Colonial Ave SW, Roanoke
(540) 345-3131
About Firehouse Subs
Customers' Favorites
Firehouse Subs Reviews
Employees was super friendly
So today, my husband and I placed a fairly large order with Firehouse Subs located in the Towers Mall shopping Center, and not only was I accosted by an extremely rude employee (Aaliyah Copeland), but then as I explained the situation to the “manager,” Carolyn Putnam, I was further humiliated and embarrassed in front of an entire store!! I am 33 weeks pregnant with a broken ankle and torn patellar tendon so I am wheelchair bound for now. I politely knocked on the door to the...read full review
Tonight I came in to get a sub. I was tired after being at the VAMC ER after an accident. I explained that I was having trouble seeing after getting hurt the evening before and my face, specifically my eye, lip, and jaw are visibly swollen. Two of the staff didn’t have masks on and one had a mask on but it wasn’t covering her mouth or nose. The one staff member who took my order and who rushed me, said “I’m just trying to get out of here.” They carried on like they were...read full review
Ratings
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 4PM |
| Thursday | Closed |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 9PM |
Firehouse Subs Towers Mall serves great food, including their delicious corn beef sandwich. The staff is extremely friendly and welcoming, making customers feel at home. Orders are prepared hot and fresh, despite the restaurant being busy. The atmosphere is neat, although tables may need to be wiped down. The customer service is exceptional, with employees like Jackie providing excellent care and brightening customers' days. Overall, Firehouse Subs Towers Mall provides a great dining experience.