Kroger
$$ • BakeryAbout Kroger
Kroger Reviews
155 ratings
Share your opinion about Kroger
Good customer service. Reasonable pricing
Nothing real special at the Kroger up Bonsack, but still a local store people are friendly
Your cashier, Andrew, is a definite asset to your store. He is always helpful and friendly. It is so hard to maintain a possitive attitude in today's world but Andrew is consistently a pleasure. He is the reason I gave 5 stars in my overall review.
Hours
| Monday | 7AM - 11PM |
| Tuesday | 7AM - 11PM |
| Wednesday | 7AM - 11PM |
| Thursday | 7AM - 11PM |
| Friday | 7AM - 11PM |
| Saturday | 7AM - 11PM |
| Sunday | 7AM - 11PM |
Kroger is a prominent grocery store chain with a strong presence in the region. The Towers location in Roanoke, Virginia, is a popular choice among locals, known for its clean and organized atmosphere, as well as its unique and quality grocery items.
The store is always clean, organized, and well stocked. One of the store's strengths is its impressive selection of frozen dinners, offering a variety of items not found in other larger stores. Customers praise the freshness of the store's produce, flowers, and meats, although the seafood section could use some improvement.
The employees consistently demonstrate exceptional friendliness and kindness, offering to help you find items. They are always helpful, friendly, and professional. Customers have noted the presence of a knowledgeable pharmacist.
However, the store has faced some challenges. The lines can get ridiculous at times when busy and all the self pay check out is closed. The management's visibility and responsiveness to customer feedback could be improved to address these concerns.
Overall, Kroger Towers is a well-liked grocery store in the area, offering a unique selection of quality products, a clean and organized environment, and excellent customer service.