KFC
4057 Electric Rd, Roanoke
(540) 774-1722
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I got the 7.00 fill up box, large for 3.29 more which gives you larger drink and another side,was a lil over 10.00 then....so I got the 3 piece chix tenders, very small and alot of grissle.....I had to ask for my sauces again even after told what wanted when placed order at drive thru menu, my extra side of Mac and cheese was not in bag, even after I asked if was and she said yes....was wondering how both sides could fit in small box bc my mashed pots were in there too......also didn't get a large drink that was supposed to b upsize from pay extra 3.29.......overall had I not asked and checked everything, I would've gotten no extra side I paid for nor any sauces.....at that point I didn't even mention drink wasn't large,and the tenders were just not good.....like noone takes pride in job anymore at all, especially fast food
Atmosphere: 2
Food: 2
Service: 2
Picked up Doordash, they only had 2 workers and it was busy. Order was late and when I delivered the customer was missing a large part of order
Chicken just didn't taste like it had any spices on it
Atmosphere: 4
Food: 3
Service: 4
Great staffers
Atmosphere: 5
Food: 5
Service: 5
The employes on duty were having a very loud and heated discussion about a fellow employee and there was a lot of cussing from the girl that was on the register to the point where a customer came in to order and he had to repeatedly ask for assistance before anyone came. Will not be going back.
Atmosphere: 1
Food: 4
Service: 3
As some other reviewers noted, extremely rude and unhygienic men in the kitchen area and on top of that terrible burnt chicken... Would stay away from this KFC..
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich, Sandwich, Cole Slaw
1st of all the cashier was the only thing that was DECENT about the place. The food was HORRIBLE. I got crispy chicken and it was fried so hard the meat wasn't chewable. I left my phone otherwise I'd have photos. 2nd there was a cook in the lobby with his pants sagging so low that I actually saw his leg/thigh below his black boxer briefs. Then on too the back of the store the other cook was also sagging. Then one of the cooks who had a beard was literally scratching the beard then turns and started cupping up someone's mashed potatoes. Then what appeared to be a manager (collar shirt) was dry humping the air to a song someone was playing on their phone in the kitchen. Then there was a girl in the back with glasses bragging about how she had done many things to get fired and never even got wrote up. Meanwhile she was constantly cussing and complaining about customers which weren't many in the store I assume she was working drive thru. I travel with my job and the hotel I stay at is right across the street so I was truly hoping this location held up to KFCs basic standards only to be totally disappointed. I'd rather an entire restaurant be closed than to go and experience such unprofessionalism. Then the cashier seemed to feel my vibe and just shook her head in the same disbelief I had kudos to her for not adding to the MESS by stating the obvious.
Atmosphere: 1
Food: 1
Service: 1
Food is great. Staff are very accommodating and do good service. The place is quite dirty alot of trash on the floor.
Atmosphere: 1
Food: 5
Service: 5
Sat at the drive through for a long time and no one ever took my order. Restaurant had no customers.
Use to love their chicken, not so much now. Last two visits the chicken was burnt on the outside and partially raw on the inside. Another time chicken was dripping grease and instead of request for fries, was given mashed potatoes.
Also one employer was standing outside where drive through is located, talking on cell phone, while smoking.
No plans to visit this business again and would advise others to save their money and go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Let's face it- none of us are going to KFC for the ambiance. We're going for quick fried chicken and biscuits. This particular KFC, however, goes above and beyond. The staff is kind and jovial. We laughed with them while waiting for our order. Small things make a huge difference- a simple smile and eye contact can change your day. Dig it.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Fried Chicken
The staff was very rude and unprofessional, and the food was bad. Save your money and go elsewhere
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Tender
Absolutely terrible waited 30 mins for a simple 3 piece tenders fry and drink completely unacceptable. Will not be returning to waste another night. Should have gone to a sit down nice restaurant not this so called fast food chicken place.
Atmosphere: 1
Food: 1
Service: 1
They didn't listen to what I ordered so I didn't get what I truly wanted. I was confused because what I thought I ordered did not get wrong up correctly. The person at the window got a drink and left before I could ask leaving someone else to deal with her mistake. Very bad customer service and drive through service.
Food: 4
Service: 2
Nuggets were almost non existent. Slaw great as always
Parking: I was right at the doctor
Wheelchair accessibility: Right up front
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Cole Slaw, Breast
Loading...