We love the other Pancho locations but live on the south east side. So to hear that they opened one 15 min from me was so amazing. They didn’t disappoint!!! The amazing service and outstanding food. Every time we come the food is hot and delicious, the service is fast, friendly and attentive. Our drinks are never under half full and when I ordered some cheese dip with my carnitas they brought it out with my food!! Any location you go to you won’t be disappointed. WE LOVE PANCHOS!!
Atmosphere: 4
Food: 5
Service: 5
Patrick Roarer
Pancho has decent food...The server asked for a bigger tip. I spoke to manager about the server asking for a bigger tip. Few min later the manager comes over and accuses me of lying about the server asking for a bigger tip. Wont be
Atmosphere: 3
Food: 4
Service: 2
T A
Newest location of this locally owned Mexican restaurant, same great service. Super friendly staff, freshly prepared dishes, and great margarita specials. Plus nice beer choices to try.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Shrimp Tacos, Burrito Supremo
J Rey
Was not able to eat here because the server asked for our service dog credentials which I know is illegal in Virginia to
Atmosphere: 1
Food: 1
Service: 1
Frank Kregloe
The food was awesome and the staff friendly.
Atmosphere: 5
Food: 5
Service: 5
David Skole
Great Food and attentive service. Good
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Chimney
Wesley Williams
Overall, my experience was what I'd expect from a Mexican restaurant. Food was standard, but the drinks were a plus. The service was also standard. It was neat to be able to pay directly from the receipt using the camera on my smartphone - made the payment process seamless and less pressure filled. Otherwise, nothing about the experience stood out for me, but I would go back. The atmosphere was better than most Mexican restaurants I have been to in the Roanoke Valley. They have authentic Mexican paraphernalia, with some modern touches, which was a plus. It's definitely a good spot to come watch a game with friends. Hopefully, they have what it takes to stay open, as this is at least the 3rd restaurant that has attempted to succeed in that location. You can do it!!!
Atmosphere: 5
Food: 4
Service: 4
Quinn Adams
The service is impeccable, and the food is always delicious!
This is the best spot around for Mexican food, I highly recommend getting food from here over Chipotle (honestly, it's cheaper and way more delicious and high quality). Great place!!!
Atmosphere: 5
Food: 5
Service: 5
SHAWN STRADER
Parking: Did not see a handicap ramp. Would have been very helpful for me
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sizzling Fajitas, Steak and Muy Mexicano, Arroz Con Camarones
Allan Wingfield
The food was fantastic! Very helpful and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Daniah Navarro
This is now my absolute favorite Mexican food restaurant. The atmosphere immediately feels welcoming. The service is literally perfect. I always get seated immediately and followed by the traditional salsa and chips to munch on while perusing the menu. I always order the vegetarian cheese quesadilla with extra mushrooms, and it's always served within ten minutes, and it's delicious, perfect, every time. The staff is super efficient and professional. They always make sure if I need a refill of my unsweetened ice tea. The cost is perfectly priced and the place is perfectly decorated. A lot of thought was behind the artwork, and one can easily tell that whomever decided to open this restaurant really love what they do. I give this restaurant 5 stars and an A+.
We love the other Pancho locations but live on the south east side. So to hear that they opened one 15 min from me was so amazing. They didn’t disappoint!!! The amazing service and outstanding food. Every time we come the food is hot and delicious, the service is fast, friendly and attentive. Our drinks are never under half full and when I ordered some cheese dip with my carnitas they brought it out with my food!! Any location you go to you won’t be disappointed. WE LOVE PANCHOS!!
Atmosphere: 4
Food: 5
Service: 5
Pancho has decent food...The server asked for a bigger tip. I spoke to manager about the server asking for a bigger tip. Few min later the manager comes over and accuses me of lying about the server asking for a bigger tip. Wont be
Atmosphere: 3
Food: 4
Service: 2
Newest location of this locally owned Mexican restaurant, same great service. Super friendly staff, freshly prepared dishes, and great margarita specials. Plus nice beer choices to try.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Shrimp Tacos, Burrito Supremo
Was not able to eat here because the server asked for our service dog credentials which I know is illegal in Virginia to
Atmosphere: 1
Food: 1
Service: 1
The food was awesome and the staff friendly.
Atmosphere: 5
Food: 5
Service: 5
Great Food and attentive service. Good
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Chimney
Overall, my experience was what I'd expect from a Mexican restaurant. Food was standard, but the drinks were a plus. The service was also standard. It was neat to be able to pay directly from the receipt using the camera on my smartphone - made the payment process seamless and less pressure filled. Otherwise, nothing about the experience stood out for me, but I would go back. The atmosphere was better than most Mexican restaurants I have been to in the Roanoke Valley. They have authentic Mexican paraphernalia, with some modern touches, which was a plus. It's definitely a good spot to come watch a game with friends. Hopefully, they have what it takes to stay open, as this is at least the 3rd restaurant that has attempted to succeed in that location. You can do it!!!
Atmosphere: 5
Food: 4
Service: 4
The service is impeccable, and the food is always delicious!
Atmosphere: 5
Food: 5
Service: 5
Eat there many times! Always fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Go here! Food was great! Fast! Clean! Friendly!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is the best spot around for Mexican food, I highly recommend getting food from here over Chipotle (honestly, it's cheaper and way more delicious and high quality). Great place!!!
Atmosphere: 5
Food: 5
Service: 5
Parking: Did not see a handicap ramp. Would have been very helpful for me
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sizzling Fajitas, Steak and Muy Mexicano, Arroz Con Camarones
The food was fantastic! Very helpful and friendly service.
Atmosphere: 5
Food: 5
Service: 5
This is now my absolute favorite Mexican food restaurant. The atmosphere immediately feels welcoming. The service is literally perfect. I always get seated immediately and followed by the traditional salsa and chips to munch on while perusing the menu. I always order the vegetarian cheese quesadilla with extra mushrooms, and it's always served within ten minutes, and it's delicious, perfect, every time. The staff is super efficient and professional. They always make sure if I need a refill of my unsweetened ice tea. The cost is perfectly priced and the place is perfectly decorated. A lot of thought was behind the artwork, and one can easily tell that whomever decided to open this restaurant really love what they do. I give this restaurant 5 stars and an A+.
Atmosphere: 5
Food: 5
Service: 5
Great food & margaritas!
Atmosphere: 5
Food: 5
Service: 5