Sonic Drive-In

Only been here twice. Bad experience both times. Basically the same complaints as the rest of the one star reviews. I honestly don’t blame the workers. It’s the company and the management. I wonder how long the company is going to respond with the same empty apology. Your customers are telling you what the problem is. Do something about it.

Atmosphere: 1

Food: 1

Service: 1

Waiting over 30 mins for a burger and hotdog was a first at 10pm but I had a good day so I was patient.

Atmosphere: 3

Food: 4

Service: 3

Maybe I'll get a reply here , today I ordered a coke added Cherry's and lime , well there are hairs in the cherry ( I saved it to show Manager) I brought it up to your worker and the boy had the nerve to say he didn't care and wasn't his well it ain't mine either. This is the 3rd time I had to deal with there attitudes and the fact you all still owe me money back from your cashier not being able to count.. and that was brought to the attention to the young lady I spoke with last week , she stated they need a manager to do refunds, but no one has called me back you all can take it but can't refund it please make it make since

Fast service, staff was polite

Atmosphere: 5

Food: 5

Service: 5

I think there was a new staff working this evening between 11pm-12 am. I had to repeat my order several times and correct the order a few times. I got my food and only one ranch for my daughter’s chicken tenders and I had to remind the staff that I was missing my Oreo chocolate master shake… I got it, and it was straight up vanilla, not mixed, with the chunks of Oreo in the bottom… I’m just asking to make sure your staff is trained correctly on how to make the food and on listening to the orders in the drive through; maybe get new drive through technology if you can’t hear what people are saying.

Atmosphere: 2

Food: 2

Service: 1

Do not come here if you want decent customer service. Like I get it. It’s sonic. Not fine dining. But every single staff member in there is rude and incompetent. I don’t know who is working the window tonight but she had an attitude with me when taking my order. As always. 7pm. Order is wrong of course. If you like to gamble come waste your money here.

Atmosphere: 1

Food: 1

Service: 1

They gave me med shake ordered small. The cherry in the shake wasn't mixed well. The lg chocolate shake was good. The burger was kinda mooshy.

Atmosphere: 1

Food: 2

Service: 2

Recommended dishes: Burger, Tots, Fries, Sandwich

Made an order online, received 10 spam emails the same night. They are selling your personal info!

Don't come here unless you wanna wait 20+ mins in a short line. You can tell moral is through the floor. Theres no smiles, no push, no care. In my opinion this is a dying location that needs a lot of support if it's going to survive.

Stayed in the drive thru and waited for at least 5 minutes before the car in front of me. Then when I pulled.up to the speaker, the lady said please hold. I waited 5 more minutes and didn't get waited on, so I drove off and took my business elsewhere!

Service: 1

Went 2 days in a row. Each time it took nearly 10 min for someone to ask for my order at the speaker box. The way the drive-thru is situated, you're trapped once yiu enter.. And it took another 7 or 8 minutes to actually get my drinks. Just drinks each time and it took nearly 20 minutes.

Service: 1

Incredibly slow.

Atmosphere: 1

Food: 2

Service: 1

I only got a drink here, and it's always very good, love the ice too!

Atmosphere: 5

Food: 5

Service: 5

Faster than normal and still managed to have burnt bacon under cooked hotdogs ( cold inside). The milk shake was wrong AgAIN.
Second time we have orderd fudge and peanut butter and instead got cookies and cream and peanut butter.

Atmosphere: 1

Food: 1

Service: 3

Staffing sings and never pays attention to the customers nor do they ever get your order right young teenager kids mostly.